Seven Principles for Performance Measurement
• supplier relationships; and • values of the wider community. As so many have said already, you are what you measure. The corollary: measure what matters. Principle 2: Think systemically. When you create, interpret or use a performance measure, think carefully about the
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Seven Principles for Performance Measurement
www.staceybarr.comWithout these principles, performance measurement systems often end up with limitations and problems like these (do you recognise any?): • a financial bias that does not reflect all of the important areas of business performance and therefore little capability to manage proactively;
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