Spiceworks Help Desk Guide

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Spiceworks Help Desk Guide | Page 4 NAVIGATING THE HELP DESK (CONT.) This will bring up the “New Ticket” window where you’ll be able to enter all of the details needed. For example, you’ll be able to set the ticket contact/creator, provide a summary, set a priority, etc. Once the ticket is created, it’ll be displayed within the Help Desk.

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