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Today’s shared services operating models: The engine ...

Today’s shared services operating models: The engine ...

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enterprise transformation. 1. The study highlights the importance of leveraging service delivery models that combine internal shared services with outsourcing (referred to in the market as “hybrid models”). Companies executing these hybrid models are centrally manag-ing their processes using an end-to-end approach and success-

  Model, Enterprise, Transformation, Enterprise transformation

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