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UNDERSTANDING VALUE CREATION - IFAC

UNDERSTANDING VALUE CREATION - IFAC

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UNDERSTANDING ALUE TION The Royal Schiphol Management Agenda aligns all added value activities within the Group to eight top performance indicators across five key stakeholder groups: local residents, passengers, airlines, employees and shareholders (their process is further highlighted in Understanding and Communicating Value Creation, page 6).

  Understanding, Value, Reactions, Understanding value creation

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