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1 An ADK Publication2022 PRODUCTSAFETY andRECALLDIRECTORYThe Product Safety Manager s Resource Guide INSIDEThe 4 Essential Truths OfSustainable Safety LeadershipMark ThomasListening: The Key To Becoming ALeader In Product SafetyJennifer MooreDemystify Safety Fact-based Information AndOvercoming Personal BiasesBarbara Sch ferDon t Just Check The Mock RecallBox; How To Get The Most Out OfYour Recall PlanningChris HarveyAssessing And Developing TheSafety Professional An Investment In The FutureShelia GottschalkPlanning For The Cost Of A RecallRebeca SharpeLook Before You Leap: Top Tips For Managing Product SafetyCompliance Requirements WhenSelling Products InternationallyClaire Temple, Carol Holley, Tracey BischofbergerProduct Safety Leadership InContractual RelationshipsJohn Kuppensleadingproduct safety WORLDWIDE Richard A.

2 Chaifetz School of Business & Beth-Anne YakubuProduct Safety Leadership!2022 RecipientsIf Saint Louis University is the home of university-level productsafety management education, then the Richard A. ChaifetzSchool of Business (RCSB) is at the center of its prominence inthis critical field devoted to bringing safe products to Americanconsumers. For the past 12 years, the RCSB has becomesynonymous with university commitment to the consumer productsafety field. In 2009 the relationship between RCSB and ADK InformationServices began its collaboration with an agreement to test theconcept of developing a program focused on product safetyworthy of a university certificate that employers and professionalswould see as credible recognition for individuals who chosecareers in product safety.

3 The most prominent advocate within theBusiness School for this collaboration was Dr. Ik-Whan Kwon, , Emeritus Professor, Operations and IT Management,founding director of the Center for Supply Chain Excellence withinthe RCSB, and 2017 recipient of the Global Impact Award. Together, the Supply Chain Center and ADK designed a programthat would recognize the multi-disciplinary nature of product safetymanagement. Since then over 400 professionals from nearly 150companies have looked to RCSB for its critical training of productsafety personnel. In 2012, The RCSB s Supply Chain Center andSaint Louis University received a Special Commendation Awardfrom the Consumer Product Safety Commission, accepted byDr.

4 Kwon and presented by CPSC Chair Inez Tenenbaum. We acknowledge Emerson Leadership Institute and Ms. Yakabu scontribution to the product safety field for her achievements. Thecertification program has captured attention and support aroundthe country. Under the sponsorship of the Society of Product SafetyProfessionals, the certification program was developed withoversight provided by the Consumer Product Safety CertificationServices (CPSCS). These organizations have worked tirelessly onthe development and delivery of the education program thatcandidates must pass to earn the designation of Certified ProductSafety Professional (CPSP ). Speaking to her role at Saint Louis University, Dr.

5 Kwon says Beth-Anne is one of the well-respected leaders at Saint Louis University'sChaifetz School of Business for her achievements as ExecutiveDirector of the Emerson Leadership Institute. She has overseen awide variety of leadership and ethics programs that have broughtnational attention to the work of the Chaifetz School. Al Kaufman, Senior Vice President of the Toy Association andChairman of CPSCS says Having worked closely with Beth-Anneover several years, I find her to be extremely competent, alwaysresponsive, a great thought partner, and a joy to work with. She istremendously deserving of the Global Impact Award. Her talentsenabled the certification program to continue its activities remotelyduring the height of the pandemic.

6 Serving as Interim Director of ELI is Patricia Bagsby, educator within the RCSB. A search committee for thepermanent position of ELI executive director was formed by BarnaliGupta, , Dean of the Richard A. Chaifetz School of Business. Inthe meantime, the important work of designing and deliveringchallenging product safety management education will continue. We are pleased to salute our education partner, theRichard A. Chaifetz School of Business at Saint LouisUniversity, as the 2022 Recipient of the Global ImpactAwardee for its significant role in university-level productsafety management education. The award is designed tocall attention to progress in the field of product safety in theareas of technology, compliance, education, or injury/riskreduction.

7 Beth-Anne Yakubuhas served as ExecutiveDirector of the Emerson Leadership Institute, which housesall of the product safety programs developed incooperation with ADK Information Services, LLC. EmersonLeadership Institute and Ms. Yakubu share the 2022 Global Impact Award for their sDr. Ik-Whan Kwon with Beth-Anne YakubuGlobal Impact Award2022 ADK directory Covers_Layout 1 12/16/21 11:44 AM Page 2 Publishing Product Safety & Recall Directory is a publication of ADK InformationServices, LLC. The service providers listed in the Directory have registered theircompany information with the Product Safety & Recall Directory . However, ADKI nformation Services, LLC has not tested or reviewed the services of the providerslisted in the Directory and makes no representation or warranty related tospecific functions, capabilities, or suitability of any provider.

8 The inclusion of aservice provider in the Directory does not constitute a recommendation of thatprovider by ADK Information Services, information presented in the Directory is gathered from a variety of sources,including web site descriptions and telephone interviews. The articles appearingin the Directory represent the opinions and views of their writers and do notnecessarily reflect the opinions or views of ADK Information Services, ADK Information Services, LLC has made every effort to include accurateinformation in the Directory, the information contained herein may containerrors or omissions. ADK Information Services, LLC makes no warranties or rep-resentations of any kind about the accuracy or suitability of the informationcontained in the Directory for any purpose.

9 All such information is provided asis, and with specific disclaimer of any warranties of merchantability, fitness fora particular purpose, title, and/or 2022 ADK Information Services LLC. All Rights materials contained in the Directory may be published, broadcast, or otherwisedistributed, in whole or in part, without the prior written permission of ADK In-formation Services, LLC. ADK, ADK Information Services, Product Safety & RecallDirectory and/or any other names of products or services provided by ADK In-formation Services, LLC referenced herein are trademarks of ADK InformationServices LLC. The names of other companies, products and services referencedherein may be the trademarks of their respective Product Safety & Recall Directory is published by:ADK Information Services, LLC4579 Laclede Ave.

10 #326St. Louis, MO 63108 The Directory also appears online at To obtain additional copies of the Directory please forward your request to ADK Information Services, LLC, 4579 Laclede Ave. #326, St. Louis, MO 63108 or e-mail: of each copy is $ per issue to include shipping and handling. For advertising information please e-mail: in the United States of PRODUCT SAFETY & RECALL DIRECTORY 2 Table of ContentsPublishing Information 1 Introduction 3 Acknowledgements 4 Cooperating Organizations 5 Advertorials and Sponsorships 7 Section I Service Providers 15 Listings by Alphabet 16 Listings by Category 20 Attorneys 20 Call Centers 26 Education & Training 27 General Services