NATIONAL CERTIFICATE IN TOURISM: GUIDING …

1 NATIONAL CERTIFICATE IN tourism : GUIDING (LEVEL 4) 20155 Makiti Guides & Tours (Pty) Ltd Theta Accreditation number: 613/P/060074/2006. Prospective tourist guides should obtain the NATIONAL CERTIFICATE in tourism : GUIDING at Level 4 (20155) of the NATIONAL Qualifications Framework (NQF). Thereafter, the guide has to register with the Department of Environmental Affairs and tourism (DEAT) through the Provincial tourism authorities (*See requirements below) Makiti Guides & Tours (Pty) Ltd provides students the opportunity to study by combining online theory ( ) and offline training (workshops & practical). Recognition of Prior Learning (RPL) is also available. PHASE A : THEORETICAL COURSES FOR THE NATIONAL CERTIFICATE I. Becoming a Tourist Guide of Excellence online Country wide Instant access Anytime Affordable and convenient Progress at your own pace online multiple choices tests with immediate feedback.

2 Visual and multimedia support Academic support Downloadable PDF files for off-line study Academic knowledge in an as easily digestible format over a period of time II. Gauteng Province (or any other province of your choice soon all 9 provinces will be uploaded). The system will automatically notify us when you have successfully completed the course. 2 The following payment options are available for the online theoretical course for the NATIONAL CERTIFICATE in tourism : GUIDING Level 4): Option 1 : Full course Option 2 : Pay as you go Option 3: Subscription Product I. Becoming a Tourist Guide of Excellence II. Gauteng or any other province R1250-00 R750-00 Total R2000-00 Less 20% when you purchase both courses at the same time R1600-00 From as little as R60-00 per component /module (Course consists of modules broken up into components) R150-00 / month Minimum of 9 months subscription required to receive qualification.

3 See terms & conditions below. Advantages Life-long ownership and access to course material Do components one by one, as budget allow. Access to full course, as well as other courses (as long as the subscription is active) Exclusions All printed material Internet access Assessment, Workshops & Practical costs First Aid CERTIFICATE Registration fee as a guide ALL PRICES INCLUDE VAT *Terms and conditions (Option 3) Should you meet all the requirements for the NATIONAL CERTIFICATE and wish to obtain qualification before the 9- month period has expired, you may pay the balance of subscription to speed up the process. Thereafter, additional provinces will be at a cost of R450-00 (equivalent to 3-months subscription) per province (excluding assessment) 3 The following will also be expected of the student: PHASE B: PRACTICAL REQUIREMENTS FOR THE NATIONAL CERTIFICATE III.

4 Completion of the WORKBOOK that will be supplied upon enrollment and registering for Assessment. It will include the following: a. Assignments b. Practical tasks (self assignments) c. Preparation for Workshop, Practical Tour and Summative Assessment. Only after the above have been evaluated by an Assessor, will you be able to commence with the workshop and practical. * The Workbook can be submitted in an initial electronic format, but a final hard copy must be supplied by the student for record keeping purposes & and to be used during the workshop. IV. Attending a WORKSHOP (2 days) to ensure that communication, teamwork and other GUIDING skills can be successfully applied in the workplace. OFF-LINE Practical application of Knowledge and Know How acquired ( online courses/offline assignments) Communication skills Conflict handling skills Problem solving Teamwork Microphone technique Public speaking Interpretation Meet and Greet Conducting the guided experience Practical knowledge and orientation of the of province V.

5 Participating in PRACTICAL ORIENTATION (TOUR) in the province (2-5 days depending on the province) Recognition of Prior Learner- RPL. The candidate s skills, experience in GUIDING and practical knowledge of the province will be taken into consideration with regard to their participation in the workshop and practical. Proof of essential knowledge, relevant documentation and qualifications will be required 4 SUMMATIVE ASSESSMENT An Assessor will conduct the Assessment. After being found competent and your Portfolio of Evidence has been moderated, you will be issued with a Theta CERTIFICATE (allow some time). Should you not be found competent, you will receive guidance concerning the specific outcomes that you did not meet the requirements for. You will then be re-assessed when you indicate that you are ready.

6 VI. On-line completion of KNOWLEDGE QUESTIONNAIRES for courses listed under I & II (this will be in addition to the multiple choices after each component). This must be completed before attending the workshop & participating in practical tours. VII. EVALUATION OF WORKBOOK by an Assessor. VIII. STRUCTURED INTERVIEW to determine if you have met the requirements (I-VII) to continue with the workshops and practical. IX. INTERPRETATION OF INFORMATION (Student) during WORKSHOP and PRACTICAL TOUR. X. BEHAVIORAL OBSERVATION (Assessor) during WORKSHOP AND PRACTICAL TOUR. PHASE C: ASSESSMENT * 5 COSTS FOR WORKSHOPS AND PRACTICAL (Payable two weeks prior to the event) PRICE (Including VAT) Excluding A. Enrollment and registration for Assessment (Makiti Guides & Tours (Pty)Ltd) The student will receive the workbook (see III) only after the full payment has been R 950-00 (Including one re-assessment) Any printed material More than one re-assessment (an additional R350-00 will be charged).

7 B. Workshop (2 full days) Including refreshments. Attendance of additional workshops and/or individual coaching might be required (at an additional cost) as the Assessor sees fit. Light lunch R1500-00 Transport to and from the workshop venue. Accommodation or any other expenses that might be incurred by the student. No material will be provided Each student will be responsible for his/her own hardcopy to be used during the workshop and to be submitted as a Portfolio of C. Practical Including transport during practical and entrance fees *Prices will vary from province to province depending on the duration of the tour and number of participants Standard price for Gauteng (2 days) R 950-00 Refreshments and meals (unless otherwise stipulated). Transport to and from the pick-up and drop-off venue for practical.

8 Accommodation or any other expenses that might be incurred by the student. ALL PRICES INCLUDE VAT Prices valid until August 2009 Terms & Conditions apply 6 Makiti Guides & Tours (Pty) Ltd Contact persons: Melinda & Maria Louise Tel: (012) 347 6001 Fax: (012) 347 6001 / 086 672 5474 Email: website: Banking details: Makiti Guides & Tours Absa current account 40-6152-3461 Branch code: 335 645 (Menlyn Park) DURATION The programme is registered as a 1-year course. It is possible to complete the course in a shorter period if all the requirements were met. Progress will be determined by each individual. Should the student not be able to complete the course within one year after enrollment and registering for assessment, permission must be obtained to extend the period.

9 REQUIREMENTS TO REGISTER AS A TOURIST GUIDE ( ) 1. Complete the application form 2. Sign the tourist guide Code of Conduct and Ethics 3. Submit a certified copy of your valid First Aid CERTIFICATE LEVEL 1 (recognized by the Department of Labour) 4. Include 4 recent, clear, identical, 30x25mm full-colour photographs of yourself (only head and shoulders only) 5. Pay the registration fee of R240-00 (inclusive of VAT) preferably in CASH or with a bank issued/guaranteed cheque. (Cheque should be made out to : Gauteng tourism Authority) 6. Submit a certified copy of your identity document 7. Submit a copy of your foreign language proficiency CERTIFICATE (if applicable) 8. Submit a certified THETA CERTIFICATE confirming your training and assessment 9. Submit a copy of your work permit/passport (if applicable) 10.

10 Submit a copy of your public driver s permit, if you have one 11. Submit copies of your qualifications and curriculum vitae (optional)