Community Start-up and Application Kit - …

1 PART AFLOWCHARTPART BCHECKLISTPART CFAQ S FOR Community CLIENTSPART DDOCTOR S FAQ SPART ECARER S FAQ SPART FPATIENT PROFILE ALTERNATIVESPART GAPPLICATION/CONSENT FORM17-19 Moore Street, Leichhardt NSW 2040 Phone: (02) 9563 4900 or Free Call: 1800 244 358 Fax: (02) 9563 4955 or Free Fax: 1800 MANREX (1800 626 739)Email: Manrex Pty Ltd (ABN 29 974 510 173) t/as , Webster-pak and Pil-Bob are Registered Trade Marks of ManrexPty Ltd Webstercare. Flexi-pak is a Trade Mark of Manrex Pty Ltd Best Practice in Medication ManagementDoc No start -upand Application KitVERSION 1 MANREX PTY LTD - WEBSTERCARE 2006 INTRODUCTION TO THIS BOOKLET2A flow chart has been included to provide an overview of the medication management process whenusing Webster-pak as well as detailing many important steps in the process.

2 This could be importantin explaining to Clients, Doctors and Carers how the process works and the importance this booklet you will find the tools and information that relate to the flowchart. The purpose of this section is to outline some key issues you should consider when clients are startingWebster-pak. It will help you to discuss patient profile information, frequency of supply, the right pack, delivery andreturn, prescription management, how to use the pack (and more) with your client and/or their carer.

3 This checklist can be kept as objective evidence that a comprehensive consultation has taken can record key details and sign off when section has been designed to answer any possible questions your clients may have aboutWebster-pak. This section can be copied for your clients providing clients with full information you can help overcome any fears or possible unknowns. Thisdocument is designed to answer all their questions and make them comfortable with using Webster-pak and the medication management process.

4 This booklet has been designed to give you all the resources you need to start newWebster-pak clients. The booklet provides an overview of the medication managementprocess, a checklist to guide you through the important questions to ask and usageinformation. Also included are: Frequently asked questions for clients, doctors and carers which can be used ifyou feel people need more information Sample patient profiles showing the options for recording patient profileinformation A patient consent form you can use before you get startedIf you wish to share some of this information, you can either photocopy from yourbooklet, print relevant sections from your cd or from the Webstercare website.

5 Once a new client is started, keep a copy of your checklist in a plastic sleeve, alongwith their profile data for further reference. Store the primary documentation of eachchange the doctor makes as it will help you to have a complete audit AFLOWCHARTPART BCHECKLISTPART CFAQ S FOR Community CLIENTSBACK TOCONTENTS MANREX PTY LTD - WEBSTERCARE 20063 This section outlines the importance of working with doctors and includes some of their frequentlyasked questions. You may wish to forward this section for their information if there are any uncertaintiesand then follow up with a phone section outlines the important role carers play in medication management and includes some oftheir frequently asked questions and answers.

6 You may wish to forward this section for their informationif there are any section presents some of the patient profile forms you can use to record / present patientmedication details. Ultimately you will be able to provide a hardcopy record of the patients profile sothey can have their doctor update it with changes for , this section gives you the ability to record key contact details and includes a statement ofconsent whereby the patient can sign if they wish for you to contact their doctor to ensure accurateinformation for can record key details and sign off when DDOCTOR S FAQ SPART ECARER S FAQ SPART FPATIENT PROFILE ALTERNATIVESPART GAPPLICATION/CONSENT FORMWe hope you find the Community Start-up and Application Kit a helpful tool for your Community clients in introducingthem to medication management and

7 Webster-pak. If you need a sample Webster-pak to aid in your demonstration to clients please do not hesitate to contact welcome you to submit feedback and any questions we have not included in our frequently asked questions. Wewill incorporate your feedback where possible in future editions. For further information regarding Dose Administration Aids Service refer to the Pharmaceutical Society of Australia,Professional Practice Standards. The Best Practice in Medication Management17-19 Moore Street, Leichhardt NSW 2040 Phone: (02) 9563 4900 or Free Call: 1800 244 358 Fax: (02) 9563 4955 or Free Fax: 1800 MANREX (1800 626 739)Email: Manrex Pty Ltd (ABN 29 974 510 173) t/as , Webster-pak and Pil-Bob are Registered Trade Marks of ManrexPty Ltd Webstercare.

8 Flexi-pak is a Trade Mark of Manrex Pty Ltd TO THIS BOOKLETBACK TOCONTENTSCD AND WEBSITE VIEWING INSTRUCTIONSTo return back to contents page: It is easy to return to the contents page if you wish to view anothersection. Look for this BACK TO CONTENTS button in the TOP-RIGHT CORNER of each view enlarged forms: When you see this CLICK HERE button, it indicates you can see an enlargedversion of the image. Click on the BACK button to return to the previous TOCONTENTSW ebster-pak is one part of an integrated management process.

9 This process is to ensure people take their medicationscorrectly. Taking medication, even the most complicated and confusing dosages, can be managed better when aWebster-pak is used. Webster-pak is recognised for its distinctive visual cues, clients can see at a glance if they have/haven t taken a medication, and their carer can see if they are taking their medication addition to taking medication correctly it is equally important to manage the flow of medication information betweenall parties flow chart presents an overview of the process involved to ensure safe and accurate use of from Community patient implementation model Best Practice Model for the Provision and use of DoseAdministration Aids in the Community .

10 University of Queensland & Pharmacy Guild of Australia DAA Study. MANREX PTY LTD - WEBSTERCARE 20064 PART AFLOWCHARTP atient-held profile kept up-to-date by patient, carer & GPincluding medication changes not needing a prescriptionIs it 6monthssince lastformalcheck?Create Profile for Medication PackingShows medication regimen & preferred time ofday for each : Patient habits/preferences; GP preferences Current medication & optimal schedule Type of pack & packing interval Check medications suitable for packing Other constraints vision impairedSTART HEREP rofileapprovedby allpartiesPROFILE COPY TO GPPrescription DispensedPATIENT-HELD PROFILE/MEDICATION RECORDPHARMACISTCHECKSWEBSTER-PAKWEBSTER -PAKSENT TOPATIENTYESNOP atient approved for Webster-pakDAA Implementation Flow Chart for Community PatientFor potential new Webster-pak user Assess patient s ability to meet Webster-pak criteria Assess baseline