Connecting Your AHIP Account to Humana: User …

1 Connecting your AHIP Account to Humana: User Guide Homepage Go to the website: Scroll down to the bottom of the page, and select Create a New Account . Page I Page II Page III Enter your unique Solar Agent number, and click, Submit Solar Agent Number. If you do not know your Solar Agent Number, contact Humana s Agent Support Representatives. Enter the required information, and click Submit. Fill in all of the required information in Step 2 of 3, and agree to the Legal terms of Service, and Privacy Statement. You will have to re-enter your Solar Agent Number from the previous screen. At the bottom of the page: Page IV your information here Note: If you do not know your NPN, this link will bring you to an outside site, where you will be able to find this number by submitting personal information.

2 Once you have agreed to the terms, select Register. Once the registration process is completed correctly, you will see this screen. Make sure that you have recorded your NPN, as this will be your username. Page V After selecting Continue to Home, you will see this page make sure to read the requirements carefully. Please note Humana requires that its associates successfully pass AHIP's Final Exam with a minimum score of 90% within three test attempts. Humana will not accept any completions that are made beyond the first three attempts. NPN your Name Please note you may click the logout link to leave the training portal. By selecting either of these links, you will be redirected to the AHIP site. When you are ready, select Continue to Home.

3 Page VI Page VII You should see your personal information reappear from Part 2 of 3 on the Humana site (see Page III of the user guide). Please re-enter the password you used from the previous registration page. your name Select Yes on this page to continue. Fill in any missing personal information, agree to the terms, and select Register. Page VIII Page IX Select Continue to Purchase. To enroll in the AHIP Medicare course, select Place Order. Page X Order Conformation After selecting place order, you will receive a confirmation message, which you should save for your personal records. Page XI - Beginning your Course This is the page that you will see when you log into your Account . Note the Humana logo in the upper right corner.

4 You may click the logout link to leave the training course. Page XI (Cont.) Page XII Navigating the Course By clicking on any one of these links, you will be redirected into a course module. As you move through the training, the status of each Part will be reflected in the box to the left of the Part. Click on the Course symbol key link for more information. To navigate though the training, click on the Next and Previous arrows. To download the slides, click the Download Slides link. You can also move to a particular slide from the Jump to Slide drop down menu. Please note you must view 100% of the training material (inclusive of attempting all Quick Reviews) in a Part in order to receive completion status. Page XIII The Exam Page XIV The Exam Once you have green checkmarks next to all required parts, you will be able to take the Final Exam.

5 To access the exam, click on the Final Exam link. If you would like CE credits, click on the Yes, I want to apply for CE credits button. Otherwise, click the No, take me to the final exam button to proceed and skip to page XX of these instructions. Page XV The Exam Page XVI The Exam If you clicked on the Yes, I want to apply for CE credits button, select the box next to the state(s) for which you would like to receive credit. Then click the Next Step button. Enter your License number and License expiration date. Then click the Next Step button. Page XVII The Exam Page XVIII The Exam After reading the Attestation Statement, click the box next to I agree . Then click the Next Step button. When you have agreed to all necessary attestation statements, click the Next Step button.

6 Page XIX The Exam Page XX The Exam Please download and print any required documents. Once you have done so, you will be able to click on the Continue to exam button. If your state requires a monitoring affidavit, please note your date of completion will be the date that The National Underwriter Company CE staff receives your monitor affidavit. If you take the exam without a monitor present, you will not receive CE credits and will have to retake the exam with a monitor present. The final exam consists of fifty (50) randomly selected questions cover all five portions of the training. Each attempt has a two-hour time limit which a user must be prepared to sit for in a single continuous period. Click the Attempt quiz now button when you are ready to take the final exam.

7 Page XXI The Exam Page XXII The Exam When you have reviewed your answer choices, click the Submit all and finish button at the bottom of the final exam screen. Then, click the OK button on the confirmation pop-up window to submit your exam. Please note the final exam will be submitted automatically after 2 hours if you do not close the final exam window. Once you have achieved a passing score on the Final exam, a green checkmark will appear on the homepage. You will also be able to print your AHIP Medicare certification certificate by clicking the AHIP Certification link. Page XXIII Purchasing CE (Optional) Page XXIV Purchasing CE (Optional) If you expressed interest in CE credits, you will see the Purchase credits box on your homepage.

8 Click the Finalize purchase button. Click the Pay for credits button. Note: from this screen, you may add or remove states for which you are seeking CE credits. NOTE: Prices vary per state Page XXV Purchasing CE (Optional) Complete all of the required sections highlighted with an asterisk (*). After carefully reviewing all fields, click the Place Order button. Page XXVI Submitting Completion to Humana Page XXVII Submitting Completion to Humana Humana (Transmit) To submit your completion to Humana, click on the Transmit link. Humana Transmitted 4/9/2012 (Re-Transmit) When your completion has been sent, the date stamp and Re-Transmit option will appear.