Spotlight: Important Information for Patients: Dr …

1 HEALTH MATTERSKEMPTVILLE district HOSPITALWINTER 20127Dr. Shahram Zolfaghari is a General and Colorec-tal Surgeon on the Rideau Valley Health Services (RVHS) team. He meets with patients in his clinics at the RVHS complex in Barrhaven (1221 Greenbank Road) as well as at kemptville district hospital (KDH). He performs general surgical procedures and colonoscopies at Zolfaghari was brought on board in March, 2012 to re-duce wait times in the KDH service area for both day surgeries and Van Vliet, Director of Patient Services and In-tegration at KDH, explains: Reducing wait times is one of the top healthcare priorities of the Ontario government, and kemptville hospital has had great success in recruiting sur-geons, like Dr.

2 Zolfaghari, so that patients can get the high quality care they need as soon and as close to home as pos-sible. Dr. Zolfaghari is pleased both to be part of this process and Spotlight: Dr Shahram Zolfaghari my goal is to facilitate patient access to health care services in my specialty and i am fortunate to be working with like minded colleagues at rideau Valley Health facilities. to be working with the RVHS team. My goal is to facilitate patient access to health care services in my specialty and I am for-tunate to be working with like minded colleagues at Rideau Valley Health fa-cilities. The timeliness of treatments can have a sig-nificant impact on our pa-tients treatment outcomes and quality of life.

3 We are working hard to maintain our current standard wait times he are referred to Dr. Zolfaghari by their family doctors when they are in need of a colonos-copy or general/colorectal day surgery. Day surgeries includes gallbladder, ano-rectal, and hernia surgery. Patients can ask their fam-ily doctors to refer to sur-geons like Dr. Zolfaghari with shorter wait lists and ready access to clinics and operating Zolfaghari is a Uni-versity of Ottawa graduate in general surgery (2008) and colorectal surgery (2010). He is a Fellow of the Royal College of Physicians and Surgeons of Canada in both general and colorectal Information for Patients: what to bring to the ER We all hope an illness or injury never sends us to a hospital emer-gency room (ER), but it s best to be prepared just in an emergency situation arises, make a list of all the medi-cations you are currently tak-ing, as well as dosages, and how you take them (with food, in the morning, etc.)

4 , including prescrip-tions, vitamins, herbal supple-ments, and other over-the-counter (non-prescrip-tion) medica-tions. Also list any allergies you may have. For a complete record, list your medi-cal and surgi-cal history, your physicians names and contact Information , and your emergency contacts. Keep this list in your wallet so you will have it if you ever need it. You could also put this infor-mation into your cell phone as a backup, and/or give copies to loved ones. This list should be up-dated this list to the ER along with your OHIP card, all pre-scription vials (not dosettes), and your non-prescription you have not written down your current medications and you are about to go to the ER, ask someone to put all of your medications in a re-sealable bag and take them with you.

5 Once again, it s Important to bring the prescription bottles, not you are very ill and there is a possibility you will be admitted, it is a good idea to bring all of your medications with you even if you have made a list. If you are admit-ted, you will need them anyway. Information about the medica-tions you are taking is vital to your care. If ER staff do not have your medications or your medication list, they may need to phone your family during the night in order to prevent medication interactions and incidents. Eileen Goddard, RN and ER Team Leader for KDH, ex-plains: We have to know what medications pa-tients are taking in order to treat them. We often have to phone pharmacies or the patient s family to get the Information we need, and this causes delays, especially if the patient comes to the ER in the middle of the night.

6 If patients have their medications with them, this speeds up their care tremendously. KDH ER Nurse Catherine Miller adds, If you are coming to the ER, please bring your med-ications or your medication list, to ensure you get the care you need without unnecessary delays. The KDH ER operates 24 hours per day, 365 days per year to meet your emergency needs. There is always a physician avail-able. We are committed to pro-viding you with efficient, quality care. When you arrive, a specially trained Triage Nurse assesses you. The nurse will determine the nature of your illness based on your symptoms and history. If this assessment indicates a condi-tion that may be critical, you will receive care immediately.

7 If your condition is not critical, you will see the physician as soon as he/she is available. In some cases, the nurse may do some tests or pro-vide medication before the physi-cian sees you are not sure whether or not to come to Emergency, call Telehealth: 1-866-797-0000 or TTY: 1-866-797-0007. Tele-health Ontario is a free, confiden-tial telephone service you can call to get health advice or general health Information from a Regis-tered Nurse. That means quick, easy access to a qualified health professional, who can assess your symptoms and help you decide your best first step. They can help you decide whether to care for yourself, make an appointment with your doctor, go to a clinic, contact a community service or go to a hospital emergency room.

8 If you are coming to the er, please bring your medications or your medication list, to ensure you get the care you need without unnecessary delays.