FRASER VALLEY RESOURCE MANUAL - A voice to …

1 FRASER VALLEY RESOURCE MANUAL A GUIDE TO KEY SERVICES IN THE FRASER VALLEY , WITH FOCUS ON THE MUNICIPALITIES OF MISSION, ABBOTSFORD AND CHILLIWACK. This RESOURCE MANUAL is prepared, maintained and distributed by Mamele awt Qweesome Housing Society, March 2016. Funding for this project was generously provided by Service Canada in partnership with Lu ma Native Housing Society. 2 TABLE OF CONTENTS GENERAL SUPPORTS .. 5 Crisis Lines .. 5 Health Information & Referral Services .. 6 Drug and Alcohol Information & Referral Services .. 7 Legal Information & Referral Services .. 8 Youth Information & Referral Services .. 9 MISSION .. 10 Income Assistance ..10 Emergency Housing ..10 Emergency Food ..10 Detox ..11 Harm Reduction ..11 Drop-In Centres ..12 Recovery Programs ..12 Housing Support ..12 Supportive Housing.

2 13 Independent Housing ..13 Youth Support ..14 Women s Support ..15 Men s Support ..16 Support Groups ..16 Counselling ..17 Health and Wellness ..17 Transportation ..19 Employment Support ..20 Legal ABBOTSFORD .. 22 Income Assistance ..22 Emergency Housing ..22 3 Emergency Food ..23 Detox ..24 Harm Reduction ..24 Drop-In Centres ..25 Recovery Programs ..25 Housing Support ..26 Supportive Housing ..27 Independent Housing ..29 Youth Support ..30 Women s Support ..34 Men s Support ..35 Support Groups ..36 Counselling Support ..37 Health and Wellness ..38 Transportation ..41 Employment Services ..42 Legal CHILLIWACK .. 45 Income Assistance ..45 Emergency Housing ..45 Emergency Food ..45 Detox ..47 Harm Reduction ..47 Drop-In Centres ..47 Recovery programs ..47 Housing Support ..48 Supportive Housing ..48 Independent Housing ..50 Youth Support.

3 50 Women s Support ..54 Men s Support ..55 Support Groups ..56 4 Counselling Support ..57 Health and Wellness ..58 Transportation ..60 Employment Services ..61 Legal This RESOURCE MANUAL outlines key services and supports that are offered throughout the FRASER VALLEY . If you are unable to find what you are looking for, be sure to check other sections and neighbouring municipalities. If you have any questions or would like more information on services, contact the service providers directly. For more information on community, government, and social services in the region, call the free information hotline by dialing 2-1-1. This MANUAL is a work in progress as services and programming are constantly changing as a result of funding and to meet current needs. We are constantly updating this MANUAL ; Please contact our Aboriginal Community Connections Worker at to let us know of any missing, incorrect, or out-dated information.

4 5 GENERAL FRASER VALLEY SUPPORTS CRISI S L INE S Brydge Line Toll-Free: 1-866-458-5500 24/7 emergency phone service to speak with a lawyer if arrested, detained, or under active investigation by the police or another law enforcement agency for a criminal offense (if you have not yet been charged). FRASER Health Crisis Line Toll-Free: 1-877-820-7444 Provides immediate, free, and confidential emotional support, crisis intervention and community RESOURCE information to people of all ages 24 hours a day, every day. Health Canada s Indian Residential School Survivors Support and Crisis Line Toll-Free: 1-866-925-4419 Provides support for former Residential School students. Access emotional and crisis referral services by calling the 24-Hour National Crisis Line. KUU-US Crisis Line Society Toll-Free: 1-800-588-8717 A 24hr crisis service that assists Aboriginal people within the Province of British Columbia.

5 Suicide Crisis Line Network of BC Toll-Free: 1-800-784-2433 Provides province-wide access to local suicide prevention and intervention services. Callers are referred to their local crisis line for additional and ongoing support and information on community resources. United Way s Crisis and Caring Line Toll-Free: 1-888-852-9099 Crisis phone lines and referrals in the Abbotsford area. Works from a Christian perspective to give empathetic and compassionate listening, as well as emotional support in a crisis. Youth in BC s Crisis Centre 604-872-3311 24hr crisis centre for youth, online crisis intervention ( ) and suicide prevention for age 29 and under. Website is 24hrs, live chat from 12:00pm-1:00am daily. 6 HEAL TH I NFORM ATION & REFERRAL SERV ICES 310 Mental Health Support Dial Toll-Free: 310-6789 Access to emotional support, information and resources specific to mental health.

6 BC 211 (United Way) Dial 211 Provides free, confidential, multilingual information and referral for a wide range of social, community, and government services. This includes shelter and street help. BC Bereavement Helpline Toll-Free: 1-877-779-2223 Provides information, resources, and referral services for bereaved and caregivers. BC Healthy Kids Program (Ministry of Social Development and Social Innovation) Toll-Free: 1-866-866-0800 (Press 4 then press 2) Helps low-income families with the costs of basic dental care and prescription eyewear for their children under 19 who receive MSP assistance through the Ministry of Health Services. BC Health Guide - BC Nurse Line Toll-Free: 1-866-215-4700 Access to nurses 24/7 who can answer your questions. BC Partners for Mental Health and Addiction Information Toll-Free: 1-800-661-2121 Provides information and referrals for mental health or addiction issues for all ages.

7 Available Mon-Fri, 9pm-4-pm. Can also visit Disability Alliance BC Toll-Free: 1-800-663-1278 Advocacy and assistance is given to those with disabilities to apply for and appeal the denial of provincial and federal benefits. Assist clients to obtain the health and goods, and services attached to disability benefits. Domestic Violence Helpline Toll-Free: 1-800-563-0808 Offers free, confidential help in multiple languages 24/7. HealthLinkBC Dial 811 A health services representative directs your call to the HealthLink BC service that fits your needs. Also help to find your way in the health care system. Whether you are looking for the closest walk-in clinic, travel clinic, or want to know where to take your child for immunizations. 7 Kelty Mental Health RESOURCE Centre BC Children s Hospital, Mental Health Building Toll-Free: 1-800-665-1822 A provincial RESOURCE centre that provides mental health and substance use information, resources, and peer support to children, youth and their families from across BC.

8 We also provide peer support to people of all ages with eating disorders. All of our services are free of charge, and you can reach us over the phone, in person, or through email: Smart Sex RESOURCE (BC Centre for Disease Control) Toll-Free: 1-888-488-7444 Provides information and referral on sexually transmitted infections. Visit for more information. Women s 24/7 Support Line 604-467-9966 Non-judgemental phone support for women who are currently experiencing abuse or have been previously abused. D RUG AND AL COHOL INFORM ATIO N & REFER RAL SERVICE S Alanon/Alateen Central Services 604-425-2666 Call or visit to locate meetings in BC. This is a fellowship of relatives and friends of alcoholics who meet for mutual help and support in dealing with the effects of alcoholism. Alcohol and Drug Information and Referral Line Toll-Free: 1-800-663-1441 Addiction support workers respond to enquiries on all aspects of alcohol and drug use and abuse.

9 Information and referral to a variety of resources including counselling services, detox centres, residential treatment centres and self-help groups. BC 211 (United Way) Dial 211 Provides free, confidential, multilingual information and referral for a wide range of social, community, and government services. This includes shelter and street help. BC Responsible and Problem Gambling Helpline Toll-Free: 1-888-795-6111 Visit For free confidential help from trained professionals who help work out ways to reduce the problems associated with gambling. Also provides information and referrals. Crystal Meth BC Visit for information and resources. Aims at reducing the spread of crystal meth use in all BC communities through education and outreach support. 8 D-talks Helpline Toll-Free: 1-866-658-1221 An information line for youth on detox issues.

10 It also provides referral and booking for inpatient detox. Domestic Violence Helpline Toll-Free: 1-800-563-0808 Offers free, confidential help in multiple languages 24/7. Narcotics Anonymous - BC Region 604-873-1018 A 12-step program for all addicts. See website ( ) or call for times and locations of local meetings. L EGAL INFORM ATIO N & REFERRAL SERV ICES Abbotsford Community Services - Community Legal Advocacy 2420 Montrose Avenue, Abbotsford 604-859-7681 Serving residents of Abbotsford, Chilliwack & Mission, provides information, advice, referrals and representation on a variety of issues including: - Income assistance: disability applications & appeals, information rights & benefits, etc. - Housing: residential tenancy issues for tenants - Employment Issues: employment insurance, employment standards, and Canada Pension Plan: disability applications & appeals Meetings are confidential and generally by appointment only.