San Diego Community College District Parking …

1 San Diego Community College District Purchasing & Contract Services RFP# 17-09 Addendum No. 1 Closing Date: June 15, 2017 on or before 2:00 PDT Page 1 of 6 San Diego Community College District Parking Citation Services - District RFP# 17-09 ADDENDUM NO. 1 May 23, 2017 CERTIFICATION OF RECEIPT OF ADDENDUM I certify that I have received this addendum on behalf of the company listed below. Signed: Dated: Name and Title: Company: San Diego Community College District RFP # 17-09 Addendum No. 1 Purchasing and Contract Services Closing Date: June 15, 2017 on or before 2:00 PDT Page 2 of 6 ADDENDUM NO.

2 1 TO RFP #17-09 This addendum is considered to be part of the Bid. All other terms of the Bid remain unchanged and in effect. This addendum is intended to provide additional information and/or to change requirements in the above referenced Bid. Any information contained herein will be considered part of the Bid and as such will be used in the evaluation of the Bid responses. Attention all potential Bidders, if you have already submitted your Bid prior to the Bid closing date, please review this addendum and re-submit your Bid response, should this addendum modify your initial Bid response. To verify that all Suppliers have received a copy of this addendum, please sign the cover page of this addendum and return it with your Bid to: San Diego Community College District Purchasing and Contract Services Attn: Edward Cook 3375 Camino Del Rio South, Suite 270 San Diego , California 92108 Parking Citation Services - District College , RFP# 17-09 The information in this addendum section is intentionally left blank.

3 The information in this addendum section is primarily to address and clarify the requirements as stated within the bid solicitation. 1. Question: Page 16 Provide ability to accept payment arrangements including installment/partial payment and acceptance of those partial payments via the website . Is this mandatory? Response: Yes. 2. Question: Is your MobileNow integration, pay by plate or space? Response: Pay by plate. 3. Question: What is the District s annual revenue/or collection rate? Response: Annual revenue approx. $500,000. 4. Question: How many software users would the District need? Response: Not sure what software is being identified. Approximately, 20-25 office staff at the various sites & 13 CSO s expanding to 26 in the near future.

4 5. Question: Can we get a spec sheet and information on your current equipment from Sweden? Response: A spec sheet is not available. 6. Question: What is the percentage of payments made online? Response: Approx. 85%. 7. Question: What percentage of payments is against a payment arrangement? Response: Less than 5%, this is a requirement for students to be able to make payments. 8. Question: How many permits were sold in 2016? Response: We sell roughly 100,000 permits per year. San Diego Community College District RFP # 17-09 Addendum No. 1 Purchasing and Contract Services Closing Date: June 15, 2017 on or before 2:00 PDT Page 3 of 6 9.

5 Question: How many delinquent notices where sent out in 2015 and 2016? Response: 2015 5,484; 2016 5,294. 10. Question: Range of fines and penalties of citations? Response: Fines range from $38 - $450. Penalty assessment is equal to original fine, even if fine is subsequently reduced on appeal. Original $53 fine reduced to $10, incurs a $53 penalty if not paid in 21 days. An additional $10 fee is added when/if citation transfers to DMV for collection. 11. Question: Total number of unpaid citations in 2015 and 2016? Response: Information is not accessible in our current system. 12. Question: Number of locations where a citation may be paid? Response: On-line, mail to Parking Services Box (mail payments are processed by staff), and in main office in Mission Valley this is the only place to make a payment in-person.

6 13. Question: How do you currently obtain registered owner name and address information? Response: We have our own VPN with CA DMV 14. Question: Who is the current processor? Response: Velosum, Inc. out of Utah. 15. Question: What smartphones will be provided by the District if a software only option is selected? Response: TBD in consultation with new vendor. 16. Question: Is the District interested in a one piece or two piece solutions? Response: No preference. 17. Question: Is District interested in purchase or leasing the handheld ticket writers/printers Response: Prefer purchase, but would consider lease option if necessary to stay within budget. 18. Question: Can we have the last 3 months of invoices, the District received from their current vendor?

7 Response: No 19. Question: Are payments currently accepted online for citations? Appeals? Response: Yes and yes. 20. Question: There is mention of integration with MobileNow, who currently processes the Parking permits for the District ? Response: We work with a local printing company, Prestige Graphics. 21. Question: Has the Agency participated in FTB collections in the past? If so, can you provide total collections for the last 3 years? Response: We have not. 22. Question: Has the Agency participated in delinquent collections in the past? If so, can you provide total collections for the last 3 years? Response: We have not. 23. Question: Total unpaid citations for the last 3 years? Response: 3,671 / $304,661.

8 24. Question: Is there a pre-proposal meeting? If so, is attendance required? Dial-in for remote attendance? Response: No San Diego Community College District RFP # 17-09 Addendum No. 1 Purchasing and Contract Services Closing Date: June 15, 2017 on or before 2:00 PDT Page 4 of 6 25. Question: By how much does the citation fine escalate at the 21, 22, and 45 day marks? Response: Citation fines double if not paid 21 days after Notice of Parking Violation is mailed. $10 is added upon transfer to DMV. No other fine escalations. 26. Question: What percentages of citations are paid annually?

9 Response: Unable to determine. 27. Question: What % of citations are paid at each fee escalation interval (before 21, 22-45 days, 45+)? Response: Unable to determine. 28. Question: How many outstanding citations does the College currently have in its system? Response: 8,000 that are still within statute of limitations for collections. 29. Question: As per section 16 of "Citation Processing Needs", can you please elaborate on the procedures for accepting "walk-up mail" citation payments? Response: For customer convenience, we would like to continue to allow violations to be paid at front counter. 30. Question: Who do you bank with? Response: Union Bank 31. Question: What is the total number of unpaid citations and dollar amount for fiscal years 2013-2015?

10 Response: Our current system does not provide such reports. 32. Question: What is the total revenue collected for fiscal years 2013, 2014 & 2015? Response: 2013-$410,740; 2014-$416,426; 2015-$366,765. 33. Question: What is the total dollar amount uncollected for fiscal years 2013, 2014 & 2015? Response: I can tell you that we have over $800, outstanding for all years. 34. Question: Please provide a copy of the front/back of your current handheld citation & paper ticket. Response: Front of the ticket is imaged below. Back of the ticket has standard information regarding how to appeal, the website, the address, what information to send on a 5204 violation or a no permit violation. 35.