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What are the characteristics of an actively engaged …

What are the characteristics of an actively engaged employee? 2011 Alexander Communications Group, Inc. All rights Service Group712 Main Street Suite 187B Boonton, NJ 07005 Phone: (973) 265-2300 Email it comes to employeeengagement there are three types of employees: actively engaged ,ambivalent, and actively disengaged. According to HR Solutions Inc.,a management consulting firm, actively engaged employees goabove and beyond, frequently doingmore than is asked of them. Theyare incredibly loyal to their organi-zation and are content to stay attheir organization for many years. Ambivalent employees are notapt to go the extra mile, only doingwhat is required of them, and are atrisk of leaving the company.

What are the characteristics of an actively engaged employee? www.CustomerServiceGroup.com © 2011 Alexander Communications …

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Transcription of What are the characteristics of an actively engaged …

1 What are the characteristics of an actively engaged employee? 2011 Alexander Communications Group, Inc. All rights Service Group712 Main Street Suite 187B Boonton, NJ 07005 Phone: (973) 265-2300 Email it comes to employeeengagement there are three types of employees: actively engaged ,ambivalent, and actively disengaged. According to HR Solutions Inc.,a management consulting firm, actively engaged employees goabove and beyond, frequently doingmore than is asked of them. Theyare incredibly loyal to their organi-zation and are content to stay attheir organization for many years. Ambivalent employees are notapt to go the extra mile, only doingwhat is required of them, and are atrisk of leaving the company.

2 actively disengaged employeeshave a negative attitude towardtheir employer and their , how do you know if youremployees and managers andsupervisors, for that matter areactively engaged ? To help organi-zations better understand the signsand behaviors that actively engagedemployees demonstrate at alllevels of an organization HRSolutions compiled the followinglist. You know an employee isactively engaged when .. She volunteers to accept moreprojects instead of turning themdown. She offers to stay late to meeta deadline instead of leaving earlyto beat the traffic. She regularly arrives at workearly. She passionately supportsyour organization s mission, vision,and values. She offers to help a colleaguewho is overwhelmed with multipleprojects that have tight deadlines.

3 She proactively shares cost-saving ideas with her manager orsupervisor instead of waiting forsomeone else to speak up. She speaks positively about thecompany when interacting with others. She offers to serve as a mentorto a new employee. She frequently participates intraining opportunities to develop per-sonal and professional skills. She proactively meets with hermanager or supervisor to discussengagement detractors and create asolution to resolve : Chris Dustin, HR Solu-tions.


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