Department Survey Sample Department - Dattner …

1 DTR9274O1HJ/TGDTRm5 Xgw33Z Department SurveySample DepartmentFeedback Report1/5/2018 This multi-rater Survey is designed to assist your Department in assessing and developing its effectiveness. As an aggregated report of the perceptions of the members of the Department , it is intended to:lHelp your Department identify its strengths and areas for improvement lEnable the leaders of the Department to better understand collective perspectives lServe as a quantitative baseline for the Department 's progress over time lCatalyze constructive discussions about how the Department can be more effective lDemonstrate that the Department is open to feedback and committed to continuous improvement Rater Groups That Provided FeedbackAbout The Rating ScaleReverse Scored Items: In order to make safeguard against response bias and to ensure that respondents read each question carefully, questions 3 and 6 in each category are negatively worded.

2 In the final report, they are "reverse scored", meaning that the response that was given is subtracted from 6. This reverse scoring ensures that in the final report, higher scores are always better. For example, if a respondent answers question 3 "This Department tends to ignore or discount feedback from customers" with a "1" for "strongly disagree", that is reported as a 5. If the respondent answered "5" for "strongly agree" with question 3, that is reported as a This SurveySample Department , 1/5/2018 Rater Group# of Respondents (n)# Invited to ParticipateSept 20171 Sept 201634 Scale OptionAssigned Valuen/a0strongly disagree1disagree2neutral3agree4strongly agree52 / 18 Dattner Consulting, LLC | Sample DepartmentDepartment Competency ProfileSample Department , 1/5/2018 The Competency Profile radar chart below shows scores with each rating group across all Competencies.

3 Radar charts are useful in easily spotting gaps between Rater groups' ratings of an organization. More favorable scores fall toward the outside of the / 18 Dattner Consulting, LLC | Sample DepartmentCompetency SummarySample Department , 1/5/2018 Summary of all competency groups sorted by Rater relationsSept 2016 Sept 2017 FairnessSept 2016 Sept 2017 PeopleSept 2016 Sept 2017 RelationshipsSept 2016 Sept 2017 OpportunitiesSept 2016 Sept 2017 Departmental cultureSept 2016 Sept 2017 Decision makingSept 2016 Sept 20174 / 18 Dattner Consulting, LLC | Sample DepartmentLeadershipSept 2016 Sept 2017 OverallSept 2016 Sept 20175 / 18 Dattner Consulting, LLC | Sample DepartmentIndividual Survey ItemsSample Department , 1/5/2018 Graphs below show ratings on each Survey item, sorted by Rater GroupSurvey ItemResponses by Rater Group1.

4 External relationsThis Department is attentive to the needs of its clientsSept 2016 Sept 2017 Hi Lo n4 4 1 0 2. External relationsOur clients are satisfied with the value that we provideSept 2016 Sept 2017 Hi Lo n4 4 1 0 3. External relationsThis Department tends to ignore or discount feedback from clients (Reverse Scored Item)Sept 2016 Sept 2017 Hi Lo n4 4 1 0 4. External relationsOther departments have an easy time collaborating with usSept 2016 Sept 2017 Hi Lo n4 4 1 0 5. External relationsWe treat all sizes and kinds of customers with a high and consistent level of respectSept 2016 Sept 2017 Hi Lo n4 4 1 0 6. External relationsThis Department has too many critics who would like to see us fail (Reverse Scored Item)Sept 2016 Sept 2017 Hi Lo n3 3 1 0 7. External relationsThis Department has a good reputationSept 2016 Sept 2017 Hi Lo n5 5 1 0 8.

5 External relationsThis Department gives back to its community and society in generalSept 2016 Sept 2017 Hi Lo n5 5 1 0 6 / 18 Dattner Consulting, LLC | Sample Department9. FairnessThis Department strives to be as fair as possibleSept 2016 Sept 2017 Hi Lo n4 4 1 0 10. FairnessPeople get promoted based on merit and performanceSept 2016 Sept 2017 Hi Lo n4 4 1 0 11. FairnessCredit and blame are not assigned fairly in this Department (Reverse Scored Item)Sept 2016 Sept 2017 Hi Lo n5 5 1 0 12. FairnessI feel fairly compensated for the work that I doSept 2016 Sept 2017 Hi Lo n4 4 1 0 13. FairnessI would describe this Department as generally more fair than other places I have workedSept 2016 Sept 2017 Hi Lo n4 4 1 0 14. FairnessCompensation is determined in a subjective and unfair manner (Reverse Scored Item)Sept 2016 Sept 2017 Hi Lo n5 5 1 0 15.

6 FairnessWhen unfair situations emerge, the Department works to remedy them promptlySept 2016 Sept 2017 Hi Lo n4 4 1 0 16. FairnessThe Department recognizes and rewards people who expend extra effortsSept 2016 Sept 2017 Hi Lo n5 5 1 0 7 / 18 Dattner Consulting, LLC | Sample Department17. PeoplePeople truly are the most valued asset in this departmentSept 2016 Sept 2017 Hi Lo n4 4 1 0 18. PeopleThe members of this Department are committed to its successSept 2016 Sept 2017 Hi Lo n5 5 1 0 19. PeopleThere are too many people working in this Department who are poor performers (Reverse Scored Item)Sept 2016 Sept 2017 Hi Lo n5 5 1 0 20. PeopleThis Department is able to recruit and retain talented peopleSept 2016 Sept 2017 Hi Lo n5 5 1 0 21. PeopleI am positively challenged by, and learn from, the people I work withSept 2016 Sept 2017 Hi Lo n5 5 1 0 22.

7 PeopleI do not trust many of the people that I work with (Reverse Scored Item)Sept 2016 Sept 2017 Hi Lo n5 5 1 0 23. PeopleWhen people disagree with one another, they do so in a constructive and respectful mannerSept 2016 Sept 2017 Hi Lo n5 5 1 0 24. PeopleOther organizations try to recruit people who have been trained hereSept 2016 Sept 2017 Hi Lo n5 5 1 0 8 / 18 Dattner Consulting, LLC | Sample Department25. RelationshipsMost people in this Department get along well with one anotherSept 2016 Sept 2017 Hi Lo n4 4 1 0 26. RelationshipsPeople in this Department return each others' phone calls as promptly as possibleSept 2016 Sept 2017 Hi Lo n4 4 1 0 27. RelationshipsThere are long-running, dysfunctional feuds in this Department (Reverse Scored Item)Sept 2016 Sept 2017 Hi Lo n4 4 1 0 28.

8 RelationshipsI have become friendly and socialize with the people that I work withSept 2016 Sept 2017 Hi Lo n5 5 1 0 29. RelationshipsMembers of this Department admit mistakes, apologize, and share learnings with one anotherSept 2016 Sept 2017 Hi Lo n5 5 1 0 30. RelationshipsThere is a high degree of internal conflict and discord in this Department (Reverse Scored Item)Sept 2016 Sept 2017 Hi Lo n4 4 1 0 31. RelationshipsPeople treat one another with a high degree of consideration and respectSept 2016 Sept 2017 Hi Lo n4 4 1 0 32. RelationshipsPeople pitch in for one another and are supportive in times of personal crisisSept 2016 Sept 2017 Hi Lo n3 3 1 0 9 / 18 Dattner Consulting, LLC | Sample Department33. OpportunitiesI receive a good amount of feedback and coachingSept 2016 Sept 2017 Hi Lo n5 5 1 0 34.

9 OpportunitiesThere are many opportunities for career advancement hereSept 2016 Sept 2017 Hi Lo n5 5 1 0 35. OpportunitiesIt is not clear to me what I need to do to advance in this Department (Reverse Scored Item)Sept 2016 Sept 2017 Hi Lo n5 5 1 0 36. OpportunitiesI get the resources and support that I need to do my jobSept 2016 Sept 2017 Hi Lo n3 3 1 0 37. OpportunitiesThis Department is willing to invest in training and developmentSept 2016 Sept 2017 Hi Lo n4 4 1 0 38. OpportunitiesI do not see many opportunities for advancement here in the forseeable future (Reverse Scored Item)Sept 2016 Sept 2017 Hi Lo n3 3 1 0 39. OpportunitiesThe Department encourages me to innovate and think creativelySept 2016 Sept 2017 Hi Lo n4 4 1 0 40. OpportunitiesI am learning and growing more professionally in this Department than I would elsewhereSept 2016 Sept 2017 Hi Lo n2 2 1 0 10 / 18 Dattner Consulting, LLC | Sample Department41.

10 Departmental cultureThis Department has a supportive and friendly cultureSept 2016 Sept 2017 Hi Lo n2 2 1 0 42. Departmental cultureOur culture is one of high performance and continuous improvementSept 2016 Sept 2017 Hi Lo n3 3 1 0 43. Departmental cultureThis Department suffers from too much organizational politics (Reverse Scored Item)Sept 2016 Sept 2017 Hi Lo n2 2 1 0 44. Departmental cultureThe Department 's culture has changed in order to meet new challengesSept 2016 Sept 2017 Hi Lo n3 3 1 0 45. Departmental cultureThis Department embraces diversity and fosters an inclusive environmentSept 2016 Sept 2017 Hi Lo n2 2 1 0 46. Departmental cultureThere are often elephants in the room and tensions and conflicts that do not get surfaced or resolved (Reverse Scored Item)Sept 2016 Sept 2017 Hi Lo n2 2 1 0 47.