PP P P - Premier Truck Group » Career Opportunities

1 In June, I distributed a video on our name change and on July 1st it became official that we now operate under Premier Truck Group . It s important to remember that what we re doing is not an indictment of what was done in the past. We have a great past, which many of you have been a part of and has gotten us to the great position we are today. We also know that we will need to continue to challenge ourselves to do things differently as we affirm industry leadership in our space moving forward. With the name change there are many items that were updated. One of them in particular I d like to touch on is our mission and purpose statements. These words define who we are and what we stand for but only through our actions will we demonstrate their real value to those outside our business.

2 It s important that these are not just words on the wall but that each of us live and act with conviction to live up to these standards every day. We owe that to each other and our Mission At the Premier Truck Group we are about one thing: Exceptional Customer Service. We will achieve this through: Hiring and developing the best Employees. We have great people in our organization and I believe it is our competitive advantage. A company is only as good as the people within it. Not only is it important to hire the right people, but it s equally important to make sure they have ongoing development. Training of all disciplines in our business is vitally important.

3 Our training programs can be improved and we are investing in the time to define what needs to be accomplished in this area of the business for all disciplines. Exceeding our Customer s Expectations. This one can be tough as each customer may have different expectations and it will be difficult to please everyone all the time. The key is in how we approach each customer and their unique situation realizing that they are in our facilities because they need something. That is where we have the opportunity to make the situation for them as positive as it can be though our attitudes, responsiveness and kindness. Demonstrating the highest level of Commitment, Respect and Responsiveness to one another, our customer, our partners and our communities.

4 Commitment, Respect and Responsiveness are three big words; but when exemplified, will generate long lasting relationships and loyalty from our employees and customers. We ve all heard the clich time is money and that couldn t be truer in the businesses we serve. Their issues have a real dollar impact to their business and in the case of an owner operator, their livelihood. Maintaining a high quality and safe work environment makes us an employer of choice. This is really the price of entry. If we are going to hire and develop the best people, we have to have a high quality and safe environment for people to work in.

5 We recently promoted Freddy Stephens to Vice President of Infrastructure and Safety for the entire business as it is important to have someone focused on this each and every day. Fostering a culture of collaboration and continuous improvement. Nothing stays the same, or at least not forever. I expect everyone to be stewards of our business no matter what department you are in or what level you are within the company. If you see something that can be improved or creates waste, speak up, engage your colleagues in healthy debate over how we can improve ourselves. (continued on page 7)The President s CornerThe President s CornerThe official employee newsletter of Premier Truck GroupAugust/Sept.

6 2015 Issueby Richard Shearingby Richard ShearingWe are pleased to announce that the winner of our Name Our Newsletter and Win Con-test is Brian Vostrez of Dallas South with his submission of Premier Pulse. Brian s newslet-ter name was selected from over 250 sub-missions and receives a new Apple iPad as his prize. Our winners of the $50 Ameri-can Express Gift Cards are: Earl Hewitt - Dallas North, Dewayne Trevino - Fort Worth, Mike Sar-tin - Tulsa, Andrea Nelson Chattanooga and Chris Colston - North Texas. Our thanks to everyone for your submissions in our first contest. You certainly kept things ex-citing with your entries!Meet the Name Our Newsletter & Win Contest winner!

7 President s CornerContest WinnerName ChangesIndustry NewsWhat We re Up ToRegional UpdatesTeam Member AnniversariesNew Mission & Vision StatementsWellness Tip: Summer VegetablesCustomer PraiseBirthdays1, 71223-45, 7678910-12 Inside this issue:1 Premier PulsePremier PulseIntroducing Premier Truck Group of Commercial Truck DealershipsDALLAS, TX July 1 Effective July 1, 2015 , we are pleased to announce the formation of the Premier Truck Group of commercial Truck dealerships. After decades of setting the standard in Truck dealership operations through offering first class products as well as a full range of maintenance and repair services to the commercial Truck industry, the following dealerships will be changing their Name New Name Amarillo Truck Center Premier Truck Group of Amarillo Ardmore Freightliner - Western Star Premier Truck Group of Ardmore Arlington Freightliner - Western Star Premier Truck Group of Arlington Clovis Truck & Trailer Premier Truck Group of Clovis Dallas Freightliner - Western Star (North) Premier Truck Group of Dallas (North) Dallas Freightliner - Western Star (South) Premier Truck Group of Dallas (South)

8 Elk City Freightliner - Western Star Premier Truck Group of Elk City Fort Worth Freightliner - Western Star Premier Truck Group of Fort Worth Freightliner of Chattanooga Premier Truck Group of Chattanooga Freightliner of Knoxville Premier Truck Group of Knoxville Freightliner & Western Star of Odessa Premier Truck Group of Odessa Midland Parts Center Premier Truck Group of Midland Muskogee Freightliner Western Star Premier Truck Group of Muskogee North Texas Freightliner - Western Star Premier Truck Group of North Texas Oklahoma City Freightliner - Western Star Premier Truck Group of Oklahoma City Tulsa Freightliner - Western Star Premier Truck Group of TulsaThe name change to Premier Truck Group will facilitate national brand recognition and a unified management approach as we focus on a consistent customer experience across our network.

9 Premier Truck Group President, Richard Shearing, said, This is an exciting time for our business. We are thrilled to align our Group of commercial Truck dealerships under the Premier Truck Group name and remain committed to continuing the exceptional sales and service experiences our customers have come to expect. About Premier Truck GroupPremier Truck Group is headquartered in Dallas, Texas, with 16 locations in Texas, Oklahoma, New Mexico, Tennessee and Georgia, offering a premium selection of new Freightliner, Western Star and Sprinter commercial vehicles, a large selection of previously-owned commercial trucks and a full suite of maintenance and repair services with many of its locations open 24 hours, 7 days per week.

10 Premier Truck Group also offers a wide selection of retail parts and accessories as well as rental & leasing, financing, and collision repair services. Premier Truck Group of companies has approximately 1,100 employees and is part of the Penske Automotive Group family of companies. For additional information, visit the company s website at should contact: Steven C. Silcox, Vice President - Marketing Premier Truck Group 972-225-4359 INDUSTRY NEWSD aimler Trucks North America has recently been awarded a distinguished achievement award from the Department of Energy for its participation in their SuperTruck Program. The goal of the SuperTruck is to develop and demonstrate, a 50 percent improvement in freight efficiency (ton-miles per gallon) for Class 8 long-haul trucks compared to current models.