Commercial Vehicle Operator’s Registration (CVOR) System

1 Public Guideline For further information please contact: Carrier Safety and Enforcement Branch Carrier Sanctions and Investigation Office Ministry of Transportation 301 St. Paul Street, 3rd Floor St. Catharines, Ontario L2R 7R4 Call: 1-800-387-7736 (Ontario only) 416-246-7166 Fax: 905-704-2525 or 905-704-2039 Information in this document is subject to change without notice. The Ministry grants permission for this document to be reproduced on the condition that copies are not sold. Si vous d sirez obtenir un exemplaire de ce document en Fran ais, veuillez communiquer avec nous au 1-800-387-7736.

2 Version 2011 March Public Guideline 1 Contents Commercial Vehicle operator s Registration (CVOR)..7 Vehicles that require CVOR ..7 Exemptions ..7 CVOR Responsibilities ..8 Applying for a CVOR Renewal of your CVOR The CVOR System : How it works ..10 Errors on CVOR records ..10 The carrier s Fleet/kilometric data ..11 CVOR Carrier CVOR abstract (Level II) ..12 Inspection out of service (OOS) rates ..14 Evaluating a carrier s Interventions and Sanctions ..16 Reporting CVOR changes or errors.

3 16 Carrier Safety Excellent Safety Rating ..19 Satisfactory Safety Rating ..20 Satisfactory-Unaudited Safety Rating ..20 Conditional Safety Rating ..20 Carriers that exceed their overall CVOR threshold ..21 Safety Ratings for new carriers ..22 Disputing proposed Carrier Safety Ratings ..22 Deferred Safety Rating status ..22 Facility Audits ..23 Threshold Development of performance measures in the CVOR System Violation Public Guideline 2 Public Guideline 3 Appendices A Glossary of Terms B Legislation and Regulations Excerpts from Highway Traffic B1 Ontario Regulation 424/97.

4 B3 Public Vehicles B4 Motor Vehicle Transport Act .. B5 Excerpts from Motor Carrier Safety Fitness Certificate Regulation .. B6 C Sample CVOR Abstracts and Glossaries Sample Public CVOR Abstract (Level I) .. C1 Sample Carrier CVOR Abstract (Level Il) .. C4 Sample CVOR Driver C13 D Table of Threshold Values : Collisions .. D1 : Convictions .. D4 : Inspections .. D7 E Conviction Code Table F Forms CVOR Applications .. F2 Collisions.

5 F3 Motor Vehicle Accident Report .. F4 Motor Vehicle Accident Report Template .. F5 Inspections/ Commercial Vehicle Inspection Report .. F6 Commercial Vehicle Inspection Report F7 G Information and Resources How to get Ministry of Transportation data H CVOR Formula Collision Points Threshold .. H1 Conviction Points Threshold .. H1 Inspection Points H2 How is a carrier s monthly rate of travel calculated? .. H3 How are the Collision Violation Rate and Percentage of Threshold calculated?

6 H4 How are the Conviction Violation Rate and Percentage of Threshold calculated?.. H5 How are the Number of Units Inspected for a CVSA inspection calculated? .. H6 How are the Inspection Violation Rate and Percentage of Threshold calculated? .. H7 How does the CVOR System calculate a carrier s Overall Performance?.. H9 Public Guideline 4 Notes: Public Guideline Introduction 5 Introduction The Commercial Vehicle operator s Registration (CVOR) System and the Carrier Safety Rating (CSR) program were developed by the Ministry of Transportation as part of Ontario s ongoing commitment to road safety.

7 These programs promote the safe operation of trucks and buses on Ontario s roadways. This guideline is for operators of Commercial motor vehicles. This includes trucks that have a registered gross weight of over 4,500 kilograms, and buses that can carry ten or more passengers. Owners/operators of these vehicles must apply for, obtain and renew a Commercial Vehicle operator s Registration (CVOR) certificate. Each carrier is responsible for monitoring its CVOR record and the performance information it provides, including violation rates, thresholds, audit scores and resulting Safety Rating. The carrier should identify and address problem areas in order to improve its Commercial motor Vehicle safety performance.

8 The CVOR System is part of the Carrier Safety Rating (CSR) program. The Ministry of Transportation monitors carriers and assigns each a Safety Rating based on several factors: collisions, inspections, and convictions, as well as the results of facility audits. To operate in Ontario, carriers must follow the laws and regulations that apply to the operation of trucks and buses, which includes, but is not limited to: The Highway Traffic Act Transportation of Dangerous Goods Act Public Vehicles Act Motor Vehicle Transport Act Compulsory Automobile Insurance Act Fuel Tax Act This guideline provides information about the CVOR System and the CSR program.

9 More information is available on the Ministry s website at or by contacting MTO: Carrier Sanctions and Investigation Office Ministry of Transportation 3rd Floor, 301 St. Paul Street St. Catharines, ON L2R 7R4 Phone: (416) 246-7166 or toll-free 1-800-387-7736 (in Ontario) Fax: (905) 704-2525 or (905) 704-2039 Note: This guideline is not a legal document. For regulations and legislation related to carriers, please refer to the Highway Traffic Act at To find out how to apply for a CVOR certificate, see page 8. Public Guideline Introduction 6 Notes: Public Guideline CVOR 7 Commercial Vehicle operator s Registration (CVOR) The CVOR System tracks the on-road safety performance of the following vehicles: Trucks that have a gross weight or registered gross weight over 4,500 kg (9,920 lb) and Buses that have a seating capacity of ten or more passengers.

10 The goal of the CVOR System is to improve road safety for all users of Ontario highways by having an effective monitoring and intervention System for all carriers. Poor performance may result in the loss of privileges to operate Commercial motor vehicles. Vehicles that require a CVOR A CVOR certificate is required for Commercial vehicles that are: 9 Plated in Ontario, 9 Plated in the USA, or 9 Plated in Mexico. Vehicles that are plated in other Canadian provinces or territories (not Ontario) do not need a CVOR certificate. They require a safety fitness certificate from the province or territory in which the Vehicle is plated.