Transcription of Tips for Successful Invoicing - InvoiceInfo
1 tips for Successful Invoicing Processing Procedures: If you are not already submitting invoices via EDI, please email your invoices to the appropriate AP customer service representative (Contact Us page). Send Invoices with Valid Purchase Order Numbers (begin with a 1, 2, 3, or 4 and are 10 digits long). Our invoices are entered using alpha numeric values without any spaces or special symbols. Allow 20 business days past the invoice date before checking the status. If you have a valid PO# and a particular record is not returned, please email the appropriate AP customer service rep (Contact Us page). If you do not have a valid PO#, please contact the person of record who placed the order.
2 Potential Invoicing Discrepancies: Ensure that there are no unit of measure discrepancies between the purchase order and the invoice. Be sure that there is not an incorrect price on the invoice vs. the PO. If you have multiple purchase orders, please submit multiple invoices. Do not reference more than one purchase order number on the same invoice. Cumulative invoices cannot exceed the existing PO amount. If one line is not correct, then the entire invoice will not be paid until the discrepancies are resolved. Account Reconciliation with Jefferson Statements: Please send your statements to the appropriate AP customer service e- mail address that represents the first letter in your vendor name (except where noted).
3 All open transactions (credits and debits) must be noted on the statement. Please DO NOT suppress credits when creating your statement.
