Perfect Phrases for the Perfect Interview

1 Perfect Phrases for the Perfect InterviewAlso by Carole MartinBoost Your Interview IQPerfect Phrases for the Perfect InterviewCarole MartinMcGraw-HillNew York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney TorontoCopyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Manufactured in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. 0-07-146643-6 The material in this eBook also appears in the print version of this title: 0-07-144982-5. All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark.

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3 Your right to use the work may be terminated if you fail to comply with these terms. THE WORK IS PROVIDED AS IS. McGRAW-HILL AND ITS LICENSORS MAKE NO GUARANTEES OR WARRANTIES AS TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF OR RESULTS TO BE OBTAINED FROM USING THE WORK, INCLUDING ANY INFORMATION THAT CAN BE ACCESSED THROUGH THE WORK VIA HYPERLINK OR OTHERWISE, AND EXPRESSLY DISCLAIM ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. McGraw-Hill and its licensors do not warrant or guarantee that the functions contained in the work will meet your requirements or that its operation will be uninterrupted or error free. Neither McGraw-Hill nor its licensors shall be liable to you or anyone else for any inaccuracy, error or omission, regardless of cause, in the work or for any damages resulting therefrom.

4 McGraw-Hill has no responsibility for the content of any information accessed through the work. Under no circumstances shall McGraw-Hill and/or its licensors be liable for any indirect, incidental, special, punitive, consequential or similar damages that result from the use of or inability to use the work, even if any of them has been advised of the possibility of such damages. This limitation of liability shall apply to any claim or cause whatsoever whether such claim or cause arises in contract, tort or otherwise. DOI: Mother who is here in spiritThis page is intentionally left blankContentsAcknowledgments xiIntroduction xiiiPart One: Getting Ready for the Interview 1 Chapter One:How to Use Perfect Phrases to Land Your Dream Job 3 The Words You Use Send a Strong Message 3 Finding the Key Words and Phrases for Your Position 9 Using the Job Description to Prepare Your Perfect Phrases 13 Top Eight Word Mistakes Candidates Make in Job Interviews 16 Preparing for Follow-Up Questions 21 Exercise for Preparing for Follow-Up Questions 22 Getting Ready for Success 23viiFor more information about this title, click herePart Two: Perfect Phrases for the Perfect Interview : General Questions 25 Chapter Two:Who You Are and What You Know 27 Breaking the Ice 28 Getting to Know You 31 Past Experiences 34 Career Goals 36 Industry Savvy 38 Position Savvy 41 Strengths 44 Uniqueness 47 Chapter Three.

5 Skill Sets 49 Creativity 51 Communications 54 Strategic Thinking 57 Assertiveness 59 Negotiations 62 Problem Solving 64 Analysis 67 Adaptability 70 Ability to Work with Others 73 Meeting Deadlines 76 Decisiveness 79 Initiative 82 Flexibility 85 Organizational Skills 88viiiContentsAbility to Learn on the Job 91 Prioritizing 94 Time Management 97 Chapter Four: The Difficult Questions 101 Dealing with Conflict 102 Handling Crises 105 Past Career Baggage 109 Getting Fired 112 Working for a Problem Company 115 Problems with Previous Boss 118 Lacking Experience 121 Tak ing Risks 124 Physical Disabilities 127 References 130 Salary 133 Part Three: Perfect Phrases for the Perfect Interview : Specific Types of Jobs 135 Chapter Five: Perfect Phrases for Executive Management 137 Leadership 138 Management Style 139 Keeping Abreast of Current business 140 Financial Savvy 141 The Big Picture 143ixContentsChapter Six: Perfect Phrases for Managers 145 Decision Making 146 Delegation 148 Motivating Others 149 Communication Style 151 Ability to Influence Others 152 Chapter Seven: Perfect Phrases for Supervisors 153 Supervising Others 154 Handling Personnel Problems 155 Follow-Through 157 Initiating 159 Problem Solving 161 Part Four: Final Preparations 163 Chapter Eight: Exercises for the Perfect Phrase 165 Quiz: Writing Your Own Perfect Phrases 165 Answers 169 Your Position Your Words 173xContentsAcknowledgmentsThank you to Donya Dickerson who is the best editoraround.

6 She pushed and pulled and we made a acknowledgment and thanks to everyone that I haveinterviewed or coached over the many years of my are the stories behind my examples and you to Kathy Sparks my wonderful Virtual Assistantwho is a nag and a wonderful 2005 by The McGraw-Hill Companies, Inc. Click here for terms of page is intentionally left blankIntroductionWords, words, words. They re everywhere. And usingthe right words is crucial to your are extremely important when we are try-ing to sell someone on an idea or attempting to influence a deci-sion. The most common example of using words to influence is inany type of sales transaction. Regardless of whether you haveever thought of yourself as a sales person or not, when you arein job search, you are in fact entering into a sales situation inwhich your words will be used to influence a decision. That deci-sion will be whether the employer thinks you are the best candi-date for the the right words in the job search begins when youwrite your r sum.

7 To have a successful r sum you should usethe same words that employers use. These are the words that areused in postings and ads. Whether your r sum is read by anelectronic r sum system or by a human r sum reader, theprocess will be the same scanning for key words. If the wordsare not there, you will not get the Interview . The point is that it isnot only important to use the right words and language duringyour job search it is essential!xiiiCopyright 2005 by The McGraw-Hill Companies, Inc. Click here for terms of book provides you with the key words and Phrases touse during your next Interview , regardless of what industry youwork in or what position you are interviewing for. These phrasescan also be used as you write your r sum . Becoming aware ofkey words and knowing that the r sum reader will be seekingout these words will result in your being more focused and ontrack to provide the employers what they are this book, you will receive Phrases and words to assist youin expressing yourself in the strongest way possible.

8 You will alsolearn to determine key words for the job you are applying for, aswell as the company or industry that you will be working in. Byreviewing these Phrases and becoming familiar with the wordsand Phrases used to answer questions, you will find yourselfexpressing yourself with more confidence and will not feel astongue tied as you may have when such questions were asked inpast interviews. The more confident you feel, the strongerimpression you will make during the Interview . The stronger theimpression you leave, the more likely you will be considered astrong contender for the OneGetting Ready for the InterviewCopyright 2005 by The McGraw-Hill Companies, Inc. Click here for terms of page is intentionally left blankChapter One How to Use Perfect Phrases to Land Your Dream JobThe Words You Use Send a Strong MessageYou are selling yourself during the entire job search process,beginning with the words you choose to write your r sum andcontinuing through the Interview , salary negotiation, andacceptance of the offer.

9 You are constantly revealing informa-tion about yourself and putting together a picture of yourselfwith words. And the words you use give details and add life anddrama to your statements and we look at the specific Phrases you can use for suc-cess, let s discuss some important ideas about choosing the bestwords for your Interview . For starters, you should be aware of thekey words used in your industry, in the companies you want towork for, and in the specific job positions you are applying the vocabulary for these areas is critical to your successas you Interview for a specific 2005 by The McGraw-Hill Companies, Inc. Click here for terms of will I know which words and Phrases are key forthe position or industry that I am applying for?There are various sources you can look to if you want to learnwords and Phrases specific to your industry. You can look atcompany Web sites, their PR material, and even Web sites ofcompetitors to learn what language they use.

10 You can also lookat trade magazines and journals, and even books for that indus-try as another very accessible source of key words and Phrases isactually one that s free and that can save you valuable boards, you can go online and look at job postings where youwill discover the exact words used in the job, company, andindustry. One more source to consider is the classified ads in yourlocal newspapers, which also feature the specific job words touse. After all, experienced professionals write these words, andyou can use the words to let them know you are on their wave-length and have what they are looking for. Once you becomeaware of these words, you will discover that there are specificwords and Phrases that are universal, describing what is requiredto succeed at specific jobs. The correct usage of these keywords in your r sum or presentation can make or break yourchances of being able to impress the interviewer and sell your-self as the best person for the postings or ads are quite descriptive and have lots ofdetails.