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Service Level Agreement - Emory University
Service Level Agreement Telephone Service 1 | P a g e This document outlines the Service Level Agreement (SLA) between University Technology Services (UTS) and our Customers for the delivery and support of the Telephone Service. The purpose of this agreement is threefold: 1. To clearly represent the capabilities of the service.
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Office 365 Quick Reference Guide - Emory University
it.emory.eduOffice 365 Quick Reference Guide Written by: LITS Messaging Team Page 1 Microsoft Office 365 is a cloud-based communication system which provides not only
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