Transcription of How to reset your Passcode for TWIN SaaS
1 How to reset your Passcode for TWIN SaaS. 1. Find the mail that you received prior to the enrollment process. Use search in your mail for sender If you cant find the mail, please contact TWIN Helpdesk. In the mail, click the link to self-service page and log in with the credentials specified in the mail. 2. On the self-service page, go to Self Service and choose Request for a new SMS Pincode . 3. Enter your credentials and click Send request . 4. You will now receive a mail from with instructions. Click the first link in the mail and you will be redirected to a webpage 5. Enter your selfservice ID (TWxxxxx@cgi_twin) and click continue 6. Enter your new Passcode (it says pincode but its the same thing) and re-enter it again.
2 Click on save . 7. If you recieve a message stating that the modification was saved your Passcode is now changed. 8. Verify by login into TWIN with your new Passcode .
