Vacation Rental Damage Protection - LiveRez

1 About Generali Global AssistanceGenerali Global Assistance (formerly CSA Travel Protection ), is dedicated to providing valuable travel insurance and emergency assistance services to protect your Vacation investments. We ve developed a reputation for superior customer service and are committed to providing you with Vacation Rental Protection solutions designed to meet your Why Buy Flyer-Summer_178093_0519 XXXXXXXXYou decided on a Rental property so you could feel at home while on Vacation . Don t let the fear of losing your security deposit keep you from enjoying your time. Instead of paying hundreds of dollars up front, and waiting for a refund at the end of your stay, simply make a one-time payment. Avoid the hassles of checks and credit card holds.

2 Then relax, knowing that you have coverage for accidental property Damage *.What if Something Happens?Simply report accidental Damage that occurred during your stay to your property management company when you leave. Don t be afraid to report the Damage ---that s why you buy insurance!*This product provides coverage to the guest for accidental and unintentional Damage to the Vacation Rental unit. Exclusions and limitations apply. Please refer to the DOC/Policy for detailsCall your Vacation Rental Company Today for Vacation Rental Damage CoverageFor questions about coverage, call Generali at 866-999-4018 Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance & Insurance Services.

3 Plans are available to residents of the but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the ben-efits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies.

4 The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall insurance plans are underwritten by: Generali Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali ( Branch) in California, Assicurazioni Generali Branch in Colorado, Generali Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice Branch in Virginia.

5 Generali US Branch is admitted or licensed to do business in all states and the District of Rental Damage ProtectionVacation Rental Damage Protection12 This plan does not apply to the extent any US, UN or EU economic or trade sanctions, or other laws or regulations, prohibit Generali Global Assistance from providing insurance, and related services, including, but not limited to, the payment of any claims. Any expenses incurred or claims made involving travel, or travel related services, that are in violation of such sanctions, laws or regulations will not be covered under this plan. Any coverage provided under this plan in violation of any US, UN or EU economic or trade sanctions, or other laws or regulations, shall be null and void.

6 To learn more please visit the US Treasury s website at OF 24-HOUR EMERGENCYASSISTANCE SERVICES(PROVIDED BY GENERALI GLOBAL ASSISTANCE S DESIGNATED PROVIDER) Available ServicesVarious 24-Hour emergency Assistance Services are provided along with the Generali Global Assistance plans. A description of all 24-Hour emergency Assistance Services are contained in this document. The 24-Hour emergency Assistance Services are only available to persons whose primary residence is in the United States. This plan is administered by Generali Global to Call the 24-Hour emergency Hotline If you need emergency help for an available service, you can call toll-free 24 hours a day to (866) 922-0278 from within the United States, or call collect to (202) 974-6480 from around the calling, you should have available your Policy/Reference number and Plan Code, your location, a local telephone number, and details of the situation.

7 After your coverage has been verified, the assistance provider will assist you. If you cannot call collect from your location, dial direct and give the assistance provider your telephone number and location and they will call you back. To call collect from a foreign country you may first need to reach a live operator on the line. In some cases, that operator may not understand how to process collect calls to the United States. To be prepared, please visit for information on how to reach an English-speaking operator. If you were unable to reach Generali Global Assistance collect and paid for your call, we will ask you for a number to call you back so you will pay no further charges. In the event of a life-threatening emergency , please first call the local emergency authorities to receive immediate assistance and then contact the assistance may be times when circumstances beyond the assistance provider s control hinder their endeavors to provide help services.

8 However, they will make all reasonable efforts to provide services and help resolve your assistance provider cannot be held responsible for failure to provide, or for delay in providing services when such failure or delay is caused by conditions beyond its control, including but not limited to flight conditions, labor disturbance and strike, rebellion, riot, civil commotion, war or uprising, nuclear accidents, natural disasters, acts of God or where rendering service is prohibited by local law or regulations. DESCRIPTION OF COVERAGEG-20 VRDUNDERWRITTEN BY GENERALI US BRANCH, A Stock CompanyMaster Policy Number: TMP100010 This Description of Coverage does not amend, extend or alter the coverage afforded by the insurance Description of Coverage may describe more travel insurance benefits than purchased by you.

9 As insurance benefits can vary from program to program, please refer to the Schedule of Benefits. It provides you with specific information about the program you have to residents of AK, SD, OH, LA, CO, MN, WA, WY, IN, NY, GA, KS, OR, TN. This document is for informational purposes only. To obtain your state specific insurance policy please call (866) 999-4018 or visit T001 DOC01NW (05/11)(G-20 VRD DOC) 254767 - 0519G20 VRD0519 DFOR COVERAGE INQUIRIES OR CUSTOMER SERVICE CALL:(866) 999-4018 PARA ASISTENCIA EN ESPANOL, FAVOR DE LLAMAR AL: (800) 318-0179 FOR emergency ASSISTANCE 24H A DAY DURING YOUR TRIP, CALL:IN THE (866) 922-0278 COLLECT WORLDWIDE(202) 974-6480345 The assistance provider s staff will do their best to refer you to the appropriate providers.

10 However, the assistance provider and Generali Global Assistance cannot be held responsible for the quality or results of any services provided by these independent of Services You are eligible for informational and concierge services at any time after you purchase this plan. The emergency Assistance Services become available when you actually start your trip. emergency Assistance, Concierge and Informational Services end the earliest of: midnight on the day the program expires; when you reach your return destination; or when you complete your ServicesThe assistance provider offers a wide range of informational services before you leave home and during your trip, including: Visa, Passport, Inoculation and Immunization Requirements, Cultural Information, Temperature, Weather Conditions, Embassy and Consulate Referrals, Foreign Exchange Rates, and Travel Advisories.