NC Medicaid: Outpatient Behavioral Health Services, 8C.

1 NC Medicaid Medicaid and Health Choice Outpatient Behavioral Health services Clinical Coverage Policy No. 8C Provided by Direct-Enrolled Providers Amended Date: January 1, 2021 20L22 i To all beneficiaries enrolled in a Prepaid Health Plan (PHP): for questions about benefits and services available on or after implementation, please contact your PHP. Table of Contents Description of the Procedure, Product, or Service .. 1 Definitions .. 1 Psychological Testing .. 1 Psychotherapy for Crisis .. 1 Eligibility Requirements.

2 2 2 General .. 2 Specific .. 2 Special Provisions .. 2 epsdt Special Provision: Exception to Policy Limitations for a Medicaid Beneficiary under 21 Years of Age .. 2 epsdt does not apply to NCHC beneficiaries .. 3 Health Choice Special Provision for a Health Choice Beneficiary age 6 through 18 years of age .. 3 When the Procedure, Product, or Service Is Covered .. 4 General Criteria Covered .. 4 Telehealth services .. 4 Telephonic services .. 4 Specific Criteria Covered .. 4 Specific criteria covered by both Medicaid and NCHC.

3 4 Entrance Criteria .. 5 Continued Service Criteria .. 5 Discharge Criteria .. 6 Psychological Testing Criteria .. 6 Psychotherapy for Crisis Medical Necessity Criteria .. 6 Telephonic-Specific Criteria .. 6 Medicaid Additional Criteria Covered .. 7 NCHC Additional Criteria Covered .. 7 Best Practice or Evidence-Based Practice .. 7 When the Procedure, Product, or Service Is Not Covered .. 7 General Criteria Not Covered .. 7 Specific Criteria Not Covered .. 8 Specific Criteria Not Covered by both Medicaid and NCHC.

4 8 Outpatient Behavioral Health .. 8 Psychological Testing .. 8 Psychotherapy for Crisis .. 9 Medicaid Additional Criteria Not Covered .. 9 NCHC Additional Criteria Not 9 Requirements for and Limitations on Coverage .. 9 Prior Approval .. 9 NC Medicaid Medicaid and Health Choice Outpatient Behavioral Health services Clinical Coverage Policy No. 8C Provided by Direct-Enrolled Providers Amended Date: January 1, 2021 20L22 ii Prior Approval Requirements .. 10 General .. 10 Specific .. 10 Medicaid Beneficiaries under the Age of 21.

5 10 Medicaid Beneficiaries Ages 21 and Over .. 11 NCHC Beneficiaries ages 6 through 18 years of 11 Medicare - Qualified Beneficiaries (MQB) .. 11 Authorization for multiple providers for the same service .. 12 Psychological testing prior approval requirements .. 12 Additional Limitations or Requirements .. 12 Referral .. 12 Providers Eligible to Bill for the Procedure, Product, or Service .. 13 Provider Qualifications and Occupational Licensing Entity Regulations .. 13 Additional Requirements.

6 15 Compliance .. 15 Service Records and Documentation .. 15 Consent .. 15 Coordination of Care .. 15 Clinical Documentation .. 16 Provision of services .. 16 Outpatient Crisis services .. 16 Comprehensive Clinical Assessment (CCA) .. 17 When a CCA is required .. 17 CCA Format .. 17 A CCA is not required in the following situations: .. 18 Individualized Plan .. 18 Service Notes and Progress Notes .. 19 Referral and Service Access Documentation .. 20 Electronic Signatures .. 21 24-Hour Coverage for Behavioral Health Crises.

7 21 Psychological Testing .. 21 Expected Clinical Outcomes .. 22 Policy Implementation/Revision Information .. 24 Attachment A: Claims-Related Information .. 35 A. Claim Type .. 35 B. International Classification of Diseases and Related Health Problems, Tenth Revisions, Clinical Modification (ICD-10-CM) and Procedural Coding System (PCS) .. 35 C. Code(s) .. 36 D. Modifiers .. 40 E. Billing Units .. 40 F. Place of Service .. 40 G. Co-payments .. 40 H. Reimbursement .. 40 I. Coordination of Care .. 41 NC Medicaid Medicaid and Health Choice Outpatient Behavioral Health services Clinical Coverage Policy No.

8 8C Provided by Direct-Enrolled Providers Amended Date: January 1, 2021 CPT codes, descriptors, and other data only are copyright 2020 American Medical Association. All rights reserved. Applicable FARS/DFARS apply. 20L22 1 Related Clinical Coverage Policies Refer to for the related coverage policies listed below: 1- H, Telehealth, Virtual Communications, and Remote Patient Monitoring 1A-38, Special services : After Hours Description of the Procedure, Product, or Service Outpatient Behavioral Health services are psychiatric and biopsychosocial assessment, medication management, individual, group, and family therapies, psychotherapy for crisis, and psychological testing for eligible beneficiaries.

9 These services are intended to determine a beneficiary s treatment needs, and to provide the necessary treatment . services focus on reducing psychiatric and Behavioral symptoms in order to improve the beneficiary s functioning in familial, social, educational, or occupational life domains. Outpatient Behavioral Health services are available to eligible beneficiaries and often involve the participation of family members, significant others, and legally responsible person(s) as applicable, unless contraindicated.

10 Based on collaboration between the practitioner and beneficiary, and others as needed, the beneficiary s needs and preferences determine the treatment goals, frequency and duration of services , as well as measurable and desirable outcomes. Definitions Psychological Testing Psychological testing involves the culturally and linguistically appropriate administration of standardized tests to assess a beneficiary's psychological or cognitive functioning. Testing results must inform treatment selection and treatment planning.