My A P mployee Self Service User Guide - Addus HomeCare

1 My ADP Employee Self Service User Guide 1 | P a g e Registration for the ADP Portal 2 Download the ADP APP 12 If You Forget Your Password 12 Electronic ONBOARDING 17 Changing Your Address 26 Change your W-4 29 Designate an Emergency Contact 34 Set Up Direct Deposit 36 How to Read Your Pay Statements 41 ADMIN and CLINICAL employees only Enroll in Benefits 42 View Benefits 53 Submit a Life Event 54 ADP Time and Attendance Overview 57 ADP Time and Attendance Logging In 57 ADP Time and Attendance Clock in and Out 59 ADP Time and Attendance Viewing Your PTO Balances 60 ADP Time and Attendance Overview Request Time Off 61 ADP Time and Attendance: Cancel a PTO Request 64 ADP Time and Attendance: Enter Miles and PTO 66 ADP Time and Attendance: Viewing and Approving Your Timecard 68 ADP Time and Attendance: Viewing Schedules 71 ADP Time and Attendance: FAQs 72 Employees FAQs 72 Table of Contents 2 | P a g e REGISTRATION FOR THE ADP PORTAL Before you can register for ADP, you must have an active email address that you can provide to ADP and that you are able to access to retrieve activation codes.

2 You will also need to use the following information: MyADP Login Address: Addus Registration Code: Addus -75034 If you are locked out at any point in this process or need additional assistance registering, please call the MyADP Hotline: To register in ADP, follow these steps: Step Action 1 Using your internet browser, go to 2 Click on Create an Account at the bottom of the box. 3 Did you provide a phone number or email account to Addus ? Use the Find Me option to locate your profile . (Move to step 4). If you didn t provide a phone number or email account, click on the I Have A Registration Code option. (Skip to step 10). 3 | P a g e 4 Enter the email or phone number you provided. You can also find your profile by entering your personal information. 4 | P a g e 5 After the system finds your profile , enter the last 4 digits of your SSN and click Continue.. 6 Check your email for a verification code and enter it exactly as it is provided.

3 Click on Continue. 5 | P a g e 7 Once you have confirmed your identity, you will be asked to fill out and verify your contact information if it has not already been filled out. Press Continue. 8 Enter a password, click on the box to accept terms and conditions, and click on Create Your Account. 6 | P a g e 9 Your ADP registration is complete. Click on MyADP to continue into MyADP. 10 If you didn t provide a phone number or email address to Addus and clicked on the I Have A Registration Code option, you are taken to the screen below. Type Addus -75034 in the box and press Continue. 7 | P a g e 11 After it asks you to create an account with Addus HomeCare , click Enter Information. If you have a Capital One account, you can import information from your account. 12 To identify yourself, fill out the following fields: First Name Last Name SSN (Social Security Number) Birth day, month, and year 8 | P a g e 13 The system will find your ADP profile .

4 You may verify your personal information by clicking Verify using your phone number (skip to step 14) or clicking Ask me few identity questions (skip to step 15). 14 Enter your mobile phone number and click on Verify Phone Number. (move to step 16) 9 | P a g e 15 You will be asked a series of questions of public records and other data sources to verify your identify. Your responses are not used for any purpose other than to verify your identity and are not shared with anyone. Examples of questions: What street did you used to live on? Which bank did you use for a loan? Answer the questions within 30 seconds to verify your identity and click Next. (move to step 17) If you answer any of these questions incorrectly, you will be locked out of the registration process. Please email or call the ADP Helpline ( ) for assistance if this occurs. 16 Once you have confirmed your identity, you will be asked to fill out and verify your contact information if it has not already been filled out.

5 Press Continue. 10 | P a g e 17 Enter a password, click on the box to accept terms and conditions, and click on Create Your Account. 11 | P a g e DOWNLOAD THE ADP APP 18 Your ADP registration is complete. Click on MyADP to continue into MyADP. 12 | P a g e Addus employees will be able to access their HR/Payroll information from the ADP mobile application on their smartphones. The ADP application is available on both Apple and Android devices. Downloading ADP Mobile App for Apple Phones To download the ADP mobile application for an Apple device, follow these steps: Step Action 1 Click on the Apple App Store icon on your phone. 2 Click on the search icon and type ADP and click Search. 3 Find the ADP application in the search results and click on Get. 4 Once the ADP app downloads, click the icon to open the application. 5 Sign in using your username and password. Downloading ADP Mobile App for Android Phones To download the ADP mobile application for an Android device, follow these steps: Step Action 1 Click on the Google Play App Store icon on your phone.

6 2 Click on the magnifying glass and type ADP to search. 3 Find the ADP application in the search results and click on Install. 4 If prompted, click Accept when app permissions appear. 5 Once the ADP app downloads, click the icon to open the application. 6 Sign in using your username and password. IF YOU FORGET YOUR PASSWORD 13 | P a g e To get your password sent to you, perform the following steps. Step Action 1 Click Forgot your User ID ? 2 Fill out the Forgot user ID section. You will need to enter your first name, last name and either an email address or phone number. Click Next. Once the system finds you, enter your last 4 digits of your SSN and then click Next. 14 | P a g e Step Action 3 Click on I Don t Know My Password. Note your User ID as you will use it to sign in. 4 For verification, you can receive a security code through email by clicking the Send me an email option (skip to step 5) or through your phone number through the Send me a text message option (skip to step 6).

7 15 | P a g e Step Action 5 You will be sent a verification code via email, enter it as shown and click Submit. (move to step 7) 6 You will be sent a verification code via text, enter it as shown and click Submit. (move to step 7) 16 | P a g e Step Action 7 Once the verification is complete, click on Create A New Password. 8 Create a new password then click on Submit. 17 | P a g e Step Action 9 Log in with the new password. ELECTRONIC ONBOARDING Welcome to Addus we are excited to have you! In order to join the team, you will need to complete Electronic Onboarding in the myADP system by following the steps below: Step Action 1 Register your account on using registration code Addus -75034 2 Once logged into the MyADP Dashboard, Select Go To Onboarding 18 | P a g e Step Action 3 You will see a message from your manager. You will also see a list of steps on the left handside that need to be completed. As these activities are completed, a green check circle with a white check mark will appear.

8 When you are ready to begin, click Get Started. 4 Review and confirm all Personal Information listed. Click Edit to submit a correction for any incorrect information. This will trigger an approval process and will be automatically updated once approved. Please ensure legal name and SSN listed match your Social Security Card. Once any needed corrections have been submitted, click Confirm to continue to paperwork. 19 | P a g e Step Action 5 Complete all required paperwork by selecting the blue action for each item and follow the directions on the screen to complete each form. Once completed, the tile will be replaced with a checkmark. All items must be completed to begin working. Note: When completing from I-9, you will be asked to re-enter your SSN and legal name. Please ensure the data enters matches your Social Security Card. 6 Click on the link for Section 2 Required. 7 Click the Number 2 icon under the Actions column of the new hires record to complete Section 2 of the I-9.

9 20 | P a g e Step Action 8 Complete Work Start Date, confirm Work Unit ( , Branch Name), select and complete the document information the new hire provided to establish identity and employment eligibility. Then, click Continue. 9 Scan a copy of the employee s photo identification and upload into ADP using the Attachment function. Note: If you indicate that the document provided was a receipt, you will not be able to complete the e-verification step until the original document has been presented. 21 | P a g e Step Action 10 Electronically sign the Section 2 by entering your Job Title, checking the Acknowledgment box and clicking Continue. 11 You have completed the electronic I-9 Section 2. Once you confirm that your information is final, click PROCEED TO CASE DETAILS. The information that you ve provided will be submitted to e-verify automatically. Your e-verification results will appear on this screen. 12 You will return to the E-Verify tab.

10 If E-Verify returns a Tentative Non-Confirmation (TNC), skip to step 17. If the Status reflects Employment Authorized, click on Resolve Case at the bottom of the page to close out the case and continue to step 13. 22 | P a g e Step Action 13 Select the current employment status from the dropdown box. 14 Select the appropriate base resolution option from the list then click Resolve Case. 15 Confirm that you want to close the case by clicking Yes. 16 The status will update to Case Closed. The employee will drop off of the I-9 to do list. 23 | P a g e Step Action 17. If E-Verify returns a Tentative Non-Confirmation (TNC), review all information entered in I-9 to ensure there are no errors. If all information listed is correct, skip to step 20 to initiate TNC process. If you find an error, retrigger I-9 Section 1 by selecting the Number One icon under employee actions and continue to step 18. 18. Confirm that you want to send the employee a new I-9 by clicking Yes.