Hiring Manager User Guide - NorthStarHR - Home …

1 Hiring ManagerUser GuideCopyright 2016 North Star Human Resources rights reserved. This material is not to be copied or reproduced in whole or part without the written permission of North Star Human Resources ,afterreferringtothisUserGuide,you restillencounteringdifficulties, Started with North Star 1 Log In3 Summary4My Account5 Positions6 Create a New Position7 Position Description8 Managing/Creating Prescreen & Assessment Questions9 Recruitment Stages10 Automatic Emails10 Email Templates11 Staff Access to a Position13 Duplicating Positions13 Requisition Approval Process 14 Viewing Candidates17 View/Edit a Position19 Prescreen/Assessment Rankings20 Viewing/Editing a Candidate Profile21 Refer a Candidate to a Colleague23 Import Candidate24 Apply for Position26 Log Out27 Technical Support28 Table of Contents 2 InordertologintoNorthStar sApplicantTrackingSoftware(ATS), ,clicktheboxwith3linestothetoprightofthe screen(circledinred).Entertheemailaddres sandpasswordassignedtoyoubyyourcorporate administrator, ,clickForgotPassword?

2 , ,checkyourSpam/JunkMailfolder ifnoemailhasbeenreceived, In 3 Upon logging into North Star you will arrive at the Summary the top of the page you will see Welcome Your Name . You can update personal information including your email and password by clicking on your name. More about this feature on page your name there is a link to this user Guide and notifications such as requisitions requiring your review andapproval (if applicable).Summary 4 The My Account page is accessible by clicking your name on the Summary this page, you are able to update your account information including:First NameLast NameEmail Address (username)PasswordClick Save at the bottom of the page to update your information and return tothe Summary Account 5 Visit the Positions page by clicking on Positionsin the top navigation bar -you can access information about positions in Draft, Draft Pending Approval, Internal, Active, Closed,Archive, and Future Consideration. The default display lists positions with the status of Internal & Active within the last 12 a status from the drop down menu and click Update to view the number of results as well as the list of positions.

3 You can also filter the list of positions by Date Range, Keyword(s) and/orPosition Owner and click Search. This will display positions within a specific date range, containing a certain keyword(s) in their title or descriptionand/or by position clicking column headers ( Date Posted, Position, etc.), you can sort the positions listed by Date, Title, Apply/Total Number of Candidates, Job Number, Location, Job Status or Position the position title to view position details. See page 19 for more information on Position create a new position, click your selection at the top of the screen. Positions 6 When creating a new position (or choosing from the position template dropdown menu), only the * fields are mandatory. If you do not populate a field, neither the field, nor the field label, will appear in the candidate s view of the position details. Also, internal information such as Position type, Position Status, etc. are not shown to the candidate, even if populated. Click the calendars (and actual dates) to populate post and close dates.

4 When you select a close date, North Star will automatically remove that position from your active careers listing on that date. Populating a Post Date in the future will automatically move the position from Draft to Active on the specified date. Continued on next page ..Create a New Position 7 Categories established to collect resumes for future consideration of employment ConsiderationPositions are not visible to candidates, are completed and are not visible to candidates ( not accepting applications), however the selection process is still in are visible on your website to are visible on your intranet to internal employees is awaiting approval(s).Draft Pending ApprovalWork in progress is saved, but not visible to :Position Status:Categories established to collect resumes for future consideration of employment ConsiderationPositions are not visible to candidates, are completed and are not visible to candidates ( not accepting applications), however the selection process is still in are visible on your website to are visible on your intranet to internal employees is awaiting approval(s).

5 Draft Pending ApprovalWork in progress is saved, but not visible to :Position Status:The description area offers a number of html formatting capabilities, including the option to copy and paste from an existingdocument. If you are copying and pasting from a word document you may be prompted to use Control-C to copy and Control-V to paste within your you hover over each of the icons below, you will receive a short description of each, and for more detailed instruction, click the ? Highlighted in yellow Description 8 When creating/editing a position, click the Prescreen/Assessment Questions arrows (beside the section title) to expand the contents of the sections. You will see the list of available questions in the left column, by clicking the arrows you can add or remove questions to your Selected Questions list. You can also sort these questions by clicking Move Up or Move Down. By double clicking on a question title, you can see the content of that question (2ndpicture on right).

6 Clicking Add New (top picture) will allow you to add a new question to your available questions list. When creating a new Assessment or Prescreen question (see below), assign the question a title, enter the question text, as well as set up the order, answers, and score for each of the answers. The question title, order and answer scores will not be visible to candidates, it is for internal staff reference PreScreen & Assessment Questions9 ClickonRecruitmentStage(right) (usingthearrows), *(below) ,usethefirstline(showntotheright,highlig htedinyellow).Selectthestage/statusthatw illtriggertheemail(whenacandidateismoved there),choosetheemail(referencenextpages fordefaultmessages). , ,selectwhetherornottonotifytherecruiter, ,besuretoclickSaveatthebottomofthepageto saveyourchanges.* Stages / Automatic Emails10 Apply AcknowledgementSubject: Your Application has been ReceivedDear Candidate First Name,I am confirming receipt of your resume in response to the Position Title position and thank you for your interest in employment with us.

7 At present, we are carefully reviewing your skills and qualifications with respect to our current employment opportunities to determine if your experience matches our present or near-future requirements. Your professional profile has been entered into our centralized candidate database, allowing your qualifications to receive the broadest exposure possible within Company Name. Should a position become available which matches your background, we will contact appreciate your interest in Company Name and wish you every success in your search for a satisfying career opportunity. Sincerely,Position Owner NameCompany Name Post Interview NoSubject: Thank you for your InterestDear Candidate First Name:I would like to thank you for the interest you have shown in our organization and for meeting with us to discuss the Position Title your qualifications are impressive and your interviews were well received, we regrettably have chosen another candidate whose skills and experience more closely match and compliment our organization's requirements at this time.

8 However, requirements for professional resources can vary substantially over time, and thus we will retain your resume in our database for future , I wish you success in pursuing your career goals and again, thank you for your interest in Company ,Position Owner NameCompany NameEmail Templates11 Not Under ConsiderationSubject: Thank you for your InterestDear Candidate First Name:Thank you for your interest in the Position Title position. Your skills and background have been reviewed and indicate you have much to offer. Due to the competitive pool of applicants whose background more closely matches the skills we are seeking, you will not be contacted to interview for this position at this time. We will keep your resume on file should other positions become available which better match your skills and background. Again, we thank you and truly appreciate your interest in Company Name and wish you well in your future ,Position Owner NameCompany NamePosition FilledSubject: Thank you for your InterestDear Candidate First Name:Thank you very much for your interest in the Position Title position at Company Name.

9 While we were impressed with your qualifications we have, however, brought this selection to completion and chosen another individual whose qualifications more closely meet the current needs of Company Name. We wish you well in your career endeavours and will keep your resume on file should other positions become available which better match your skills and background. Again, thank you for your ,Position Owner NameCompany NameEmail Templates (cont d) , (Default) ,willbethesender(fromfield) , (s). (withoutthecurrentlistofcandidates).Youw illfindyourpositionintheDraftstatusonthe Positionspage, Access to a Position / Duplicating Positions13 Requisition Approval Process (optional feature)14 Choose a selected staff name(s), and click Select As An Approver & Send Approval RequestWhen creating a position, choose Draft Pending Approval to email approval request(s)Status will show Pending and update when Approved or RejectedRequisition Approval Process (cont d)15 Approvers receive an email.

10 Approvers log in, review, and approve/reject requisition ..Comments can be sent via email to approvers and position ownerRequisition Approval Process (cont d)16 Once approved .. Position Owner will receive email notification that the approval process is will show Approvers and date of approvalThe approved position will now go active if the post date is today or in the past. Otherwise, you will find the position in Draft the Positions page, click on a position title to view applicants of the position. By clicking the position title from this screen (see below), you can view the position details. See page 19 for more information on position double clicking on a candidate name, you can view the candidate resume and details, as well as view the shared journal, whichtracks the historical activities associated with a candidate. See page 22 for more information on shared journal. From the page below you can see candidates associated with the different stages of the recruitment process.