Example: dental hygienist
Calm Your
Found 2 free book(s)
Crisis Intervention and De-escalation Techniques
www.cit.memphis.eduC.A.F MODEL – Calm, Assess, Facilitate Calm: to decrease the emotional, behavioral, and mental intensity of a situation Assess: to determine the most appropriate response as presented by the facts Facilitate: to promote the most appropriate resolution based on an …
QAPI Leadership Rounding Guide - CMS
www.cms.govDisclaimer: Use of this tool is not mandated by CMS, nor does its completion ensure regulatory compliance. Directions: Leadership rounding is a process where leaders (e.g., administrator, department heads, and nurse managers) are out in the building with staff and residents, talking with them directly about care and services