Example: marketing
Facilitating Difficult Race Discussions
Found 2 free book(s)
Great Community Engagement Ideas - MetroQuest
metroquest.commany communities, it’s getting more difficult. Agencies frequently complain about low turnouts at public meetings or emotionally-charged opposition from individuals or groups. While it’s evident that, for many agencies, community engagement is in crisis, there are plenty of planning agencies that are achieving outstanding results.
STRONG EMOTIONAL RESPONSES
departments.knox.eduName: We identity what is upsetting to us to the person or organization that hurt us. Discuss: We name the strong emotional response and invite discussion about it with the person or organization with whom we're interacting. Confront: We name the strong emotional response and demand that the offending behavior or policy be changed. Surprise: We react in an unexpected …