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Impact Of Staff Led Safety Walk Rounds

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The matron’s handbook - NHS England

The matron’s handbook - NHS England

www.england.nhs.uk

The Care Quality Commission (CQC) assesses how well-led trusts are. The criteria it uses in its reviews – its ‘well-led domain’5 – are influenced by the Francis report.6 The matron’s role in this is to ensure a culture of caring and continuous improvement through clear standards of behaviour and zero tolerance of poor care.