Search results with tag "Listen ing"

The Patient Interview - Jones & Bartlett Learning

• Open-ended questions • Closed-ended questions • Leading questions • Silence • “Why” questions • Nonverbal communication cues active Listening The first communication skill to be mastered is listening, specifically active listen-ing. Listening is defined as hearing what is being said, whereas active listeningis a

  Question, Silent, Listening, Listen ing