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Empathy, Listening Skills & Relationships
learninginaction.com2 Key elements to Empathic acknowledgements: • Listening to what the other is saying • Acknowledging what was said, including stating your understanding of …
Empathy, Listening Skills & Relationships
www.learninginaction.comIt leads to feeling like you have received a "psychological hug". Why? The following encounter illustrates empathic acknowledgement. NOTES are interjected to highlight the concept. Illustration: The Astonished Man (Dr. Bookbinder experience) I was walking to the exit of a four-story parking building next to a five-story medical clinic.