Search results with tag "Customer service in the aviation industry"

Unit 7: Customer Service in the Aviation Industry

internal customers, e.g. employees, colleagues, internal suppliers Levels of customer service, for example: on full service fl ights on low-cost fl ights within airports Forming expectations, for example: subjective media infl uences, e.g. reviews on social media sites such as Trip Advisor perceived standards previous experience

  Services, Internal, Customer, Industry, Aviation, Customer service in the aviation industry