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Search results with tag "Impact on customer satisfaction"

CUSTOMER SATISFACTION AND CUSTOMER LOYALTY

CUSTOMER SATISFACTION AND CUSTOMER LOYALTY

core.ac.uk

thesis project examines customer satisfaction provided by Trivsel and customer loyalty received by Trivsel from its customers. The commissioner of this thesis was Karolina Lassfolk (Operational Director, Trivsel). This thesis also analyzes the factors that have impact on customer satisfaction and result in customer loyalty.

  Customer, Satisfaction, Impact, Customer satisfaction, Impact on customer satisfaction

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