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Tool 5: How To Conduct a Postdischarge Followup Phone Call

Tool 5: How To Conduct a Postdischarge Followup Phone Call

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reaching the patient or caregiver via phone within 72 hours of discharge. This information is written on the contact sheet, found in Appendix A. It includes: Patient’s desire to have a legal proxy or caregiver receive the phone call, if applicable. Preferred language and need for interpreter (for person receiving the call).

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