050921 OfficeServ 7400 Programming Guide

1 OfficeServ 7400 Programming Guide Samsung Business Communications i INTRODUCTION This is the Programming Guide for the OfficeServ 7400 system. The system allows you to use a digital phone to quickly and easily change the system setup through MMC (Man Ma-chine Communication) Programming . Each MMC is used for a specific purpose and is given its own number. This Guide describes each MMC program in detail and provides an example of its use for guidance. If you have any questions regarding your OfficeServ 7400 system or how to pro-gram it, call your authorized Samsung dealer. Guide Contents This Guide comprises two chapters and an annex. CHAPTER 1. Overview Of MMC Programming This chapter describes things you need to know before starting MMC Programming . For example, it describes the special Programming buttons on the digital phone and the precau-tions you need to take. CHAPTER 2. MMC Programming This chapter describes in detail how to use each MMC program.

2 MMCs are listed in nu-merical order. ANNEX A. Abbreviations Explains abbreviations frequently used in this Guide and related guides. Reference Guides The following guides are also provided with your OfficeServ 7400 system. OfficeServ 7400 Installation Guide Describes the installation procedures and specifications for the OfficeServ 7400 system. Introduction OfficeServe 7400 Programming Guide Samsung Business Communications ii OfficeServ 7400 General Description Describes the business features available with the OfficeServ 7400 system.

3 WIP-5000M User Guide This is a user s Guide for the WIP-5000M mobile telephone that is designed to use the wireless LAN provided by the OfficeServ 7400 system. Conventions Used in this Guide WARNING Provides information or instructions that you should follow in order to avoid per-sonal injury. CAUTION Provides information or instructions that you should follow in order to avoid ser-vice failure or damage to the system. NOTE Indicates additional information for reference. Introduction OfficeServe 7400 Programming Guide Samsung Business Communications iii When using Auto Record (MMC 752) Make sure that you are not violating any laws on the use of recording equipment.

4 Samsung is not responsible for any illegal use of this feature. Caution CALL COST (MMC 508) Changing this value when there is a call in progress may result in an inaccurate call cost. This MPD facility requires the Meter Pulse Detection version of the trunk card. If intending to make changes in MMCs 503, 506, 510, 805, 807 or 816 Do not change the default levels without the assistance of your dealer or Sam-sung Technical Support. Compliance with the National Version Standards For the national version, OfficeServ 7400 is designed to comply with the stan-dards of the corresponding country. Therefore, if you need to use MMC 812 (Set Country Code), please consult your dealer for advice. WARNING CAUTION Samsung Business Communications iv TABLE OF CONTENTS INTRODUCTION i Guide Contents .. i Reference Guides .. i Conventions Used in this Guide .

5 Ii Warning .. iii Caution .. iii CHAPTER 1. Overview of MMC Programming 1-1 Introduction to Programming .. 1-1 Technician-Level Programming .. 1-1 Customer-Level 1-1 Station-Level Programming .. 1-1 Digital 1-2 DCS Euro 1-2 DS/ITP-5000 Series Phones .. 1-3 Precautions When Programming .. 1-6 Program (MMC) List By Programming Level .. 1-7 1 Station-Level 1-7 2 Customer-Level Programming .. 1-8 3 Technician-Level 1-13 Program (MMC) List by Name .. 1-15 Program (MMC) List by Function .. 1-21 1 Phone Function .. 1-21 Networking Function .. 1-22 VoIP (Voice over Internet Protocol) Function .. 1-22 WLAN (Wireless LAN)Function .. 1-22 LCR (Least Cost Routing) 1-23 Voice Mail 1-23 Diagnosis Function .. 1-24 Hotel Function .. 1-24 Table of Contents OfficeServe 7400 Programming Guide Samsung Business Communications v CHAPTER 2. MMC Programming 2-1 Summary of Programming Programming Procedures .. 2-2 ANNEX A. Abbreviations A-1 A C.

6 A-1 D I .. A-2 K N .. A-3 O S .. A-4 T V .. A-5 W X .. A-6 LIST OF FIGURES Figure 24B LCD DCS Euro Phone .. 1-2 Figure DS-5038S Phone .. 1-3 Figure DS/ITP-5014D Phone .. 1-4 Figure DS/ITP-5021D Phone .. 1-4 Figure DS-5014S/5007S Phone .. 1-5 Samsung Business Communications 1-1 CHAPTER 1. Overview of MMC Programming MMC is short for Man Machine Communication, a means of Programming your telephone system via a digital display phone. This chapter covers the things you need to know before you start MMC Programming . The phone s special Programming buttons and precautions are discussed. Introduction to Programming Programming means setting and changing the data that is used for the system operating program. There are three levels of MMC Programming : technician-, operator-, and station-level. Technician- and operator-level Programming require a passcode to access MMCs and are done by the installing technician and system administrator respectively.

7 Station level Programming does not require a passcode and can be done by phone users. You need a digital display (LCD) phone in order to carry out Programming . Technician-Level Programming This level allows access to all MMCs and is required, normally, at the time the system is installed to set up the system for the customer s requirements. Some MMCs may cause the system to fail if used without a thorough understanding of system operation. The installing technician decides what MMCs to make accessible at customer level (using MMC 802) to allow the system administrator to refine the system setup when it is operating. Customer-Level Programming The system administrator (customer) can do Programming allowed by the installer in MMC 802 to change or enter new information for the system when it is in operation. Station-Level Programming Programming can be done at station level by the administrator, or individual station users via their own phones, to change the data for individual phones only.

8 The MMCs accessible are fewer than those available at other levels CHAPTER 1. Overview of MMC Programming OfficeServe 7400 Programming Guide Samsung Business Communications 1-2 Digital Phones You need a digital display (LCD) phone in order to carry out Programming . These include DCS Euro keysets and DS/ITP 5000 Series keysets, and some examples are described in the following sections. All use special Programming buttons to select options on the display screen. DCS Euro Phones Figure 24B LCD DCS Euro Phone 24B LCD phone has 24 programmable buttons: left column is numbered 1-12 from the top; right column is numbered 13-24 from the top. Buttons 19 to 24 are special buttons A F used for Programming . 12B LCD phone has 12 programmable buttons numbered 1-12 from top to bottom. But-tons 7 to 12 are special buttons A F used for Programming . ANS/RLSHOLDTRSF RECALLDND SPEAKERREDIAL MEMORYVOLUMESCROLLS peaker For hands-free operation.

9 Used in place of handsetTransfer ButtonHold ButtonANS/RLS Button Recall ButtonMicrophone Pullout Directory TraySpeaker Button DND Button Memory Button Redial Button Programmable Buttons With tri-coloured LEDs : 24B = 16 12B = 8 Soft Buttons(3) Used to activate features via the display Volume Control Buttons Volume control for handset, ring, speaker, etc Scroll Button Used to select start menu and scroll through display options Programmable Buttons With red LEDs : 24B = 8, 12B = 4, 6B = 6 CHAPTER 1. Overview of MMC Programming OfficeServe 7400 Programming Guide Samsung Business Communications 1-3 6B LCD phone has 6 programmable buttons: left column is numbered 1-3 from the top; right column is numbered 4-6 from the top. Buttons 1 to 3 are special buttons A C and buttons 4 to 6 are special buttons D F used for Programming . (Note that the special buttons are referred to within the relevant MMCs. For example, but-ton A is used to toggle between uppercase and lowercase characters when entering text in the display.)

10 All programmable buttons can be programmed with functions as required. The left soft button is used to save data or to move the cursor in the LCD display to the left. The right soft button is used to save data or to move the cursor in the display to the right. Other buttons also have special functions when in Programming mode: y ANS/RLS Button: Select ALL option for making changes to all rather than individual stations/trunks/etc. y Hold Button: Clear an entry in the display y Volume Buttons: Scroll through display options y Transfer Button: Enter MMC Programming mode or store data and exit pro gramming mode y Speaker Button: Store data and advance to next MMC DS/ITP-5000 Series Phones These include the DS/ITP-5021L, DS/ITP-5021D, DS/ITP-5014D, DS-5038S, DS-5014S, and DS-5007S. Examples are shown in the figures below. Figure DS-5038S Phone Dial Buttons Soft Buttons Scroll Button Programmable Buttons (21)Redial Button Conference Button Transfer Button Hold Button Speaker Button LCD Display Telephone Status Indicator Microphone Programmable Buttons(17) Volume Buttons B Button A Button CHAPTER 1.