2008-09 UG Online

1 John Jay College of Criminal Justice Office of Institutional Research Winter 2008-09 Online Student Experience Survey John Jay College of Criminal Justice Office of Institutional Research March 2009 OIR 09-29 In Winter 2008-09 , the Office of Institutional Research at John Jay College administered an Online student experience survey. The survey was based on the CUNY Student Experience Survey and collects data on students time use, use of technology, and satisfaction with faculty and various college services. In addition, the John Jay Online Student Experience Survey includes items pertaining to general education, educational development, and advising as well as three open-ended questions that are not included on the CUNY-wide Survey. All degree-seeking undergraduate students enrolled at John Jay in Fall 2008 who were not lower freshmen or upper seniors that semester received an initial email and two follow-up emails inviting them to complete the Online survey.

2 Lower freshmen and upper seniors were not invited to complete the survey because in spring 2009 they would be participating in the National Survey of Student Engagement (NSSE), making over-surveying a concern. In total, 8,370 students were contacted, and 579 students participated in the survey. Women were slightly overrepresented among survey respondents. As a result, all data throughout this report are weighted by gender. Once applied, the weights adjust the data so that women and men are represented in the same proportions in which they are present in the general student population. The following tables report students responses to the survey questions. This report also provides a comparison of student responses on items common to both the CUNY Spring 2008 Student Experience Survey and the John Jay Winter 2008 Online Student Experience Survey (see Appendix 1).

3 Consistent with the methodology used in the CUNY Spring 2008 Student Experience Survey, missing responses and responses of Did not take / Did not use are excluded from the calculation of percent values in the following tables. Important Reasons For Attending John Jay (Students check as many as apply.)%NThis college offers programs/majors that interest me. academic reputation of John Jay. college is close/convenient to my home. of John Jay get good college is close/convenient to my work. aid package. of John Jay gain admission to top graduate or professional schools. school teacher/counselor recommended this was the only college to which I was Important Reason For Attending John Jay (Students check only one.)%NThis college offers programs/majors that interest me. academic reputation of John Jay. college is close/convenient to my home.

4 Of John Jay get good college is close/convenient to my work. aid package. of John Jay gain admission to top graduate or professional schools. school teacher/counselor recommended this was the only college to which I was StudentsImportant Reasons For Attending John Jay Total StudentsJohn Jay College Winter 2008-09 Online Student Experience Survey1 March 2009 OIR 09-29 Goals For Attending John Jay (Students check as many as apply.)%NTo complete a prepare to transfer to another CUNY prepare to transfer to another college outside of obtain or update job-related prepare for a change in prepare for graduate or professional self-improvement or personal Important Goal For Attending John Jay (Students check only one.)%NTo complete a prepare to transfer to another CUNY prepare to transfer to another college outside of obtain or update job-related prepare for a change in prepare for graduate or professional self-improvement or personal For Attending John Jay Total StudentsTotal StudentsJohn Jay College Winter 2008-09 Online Student Experience Survey2 March 2009 OIR 09-29 Strongly AgreeAgreeNo OpinionDisagreeStrongly Disagree%%%% %My college encourages students to attend full college encourages me to learn about more than just my my courses, I am given opportunities to consider new college has high academic standards.

5 College encourages me to become a well-rounded AcademicsTotal StudentsHow much do you agree or disagree with each statement?John Jay College Winter 2008-09 Online Student Experience Survey3 March 2009 OIR 09-29 Very MuchSomeA LittleNot At All%% %%Helped you to acquire job or work-related knowledge or skills? you to write clearly and effectively? you to speak clearly and effectively? you to think critically and analytically? you to work effectively with others? you to solve complex real-world problems? you to acquire a broad general education? Educational DevelopmentTotal StudentsTo what extent has John Jay:John Jay College Winter 2008-09 Online Student Experience Survey4 March 2009 OIR 09-29 Registration(Students check as many as apply)N2969513658205221 Strongly AgreeAgreeNo OpinionDisagreeStrongly Disagree%%% % %Generally, courses are offered at times when I can take them.

6 Would like the college to offer more courses in the would like the college to offer more courses on the weekend. would like the college to offer more courses Online . and Course Taking AttitudesYes, I was able to register for every course I wanted to take. I could not register for a course that would have satisfied a Gen Ed (distribution or core) StudentsCourse Taking AttitudesTotal StudentsI could not register for a course that was required for my could not register for an elective course (neither a Gen Ed nor a course in the major).I could not register for a course because sections were filled when I could take a could not register for a course because it was not offered at a time that I could take it. Jay College Winter 2008-09 Online Student Experience Survey5 March 2009 OIR 09-29 Hours Spent During The Week0 Hrs/ Week1-5 Hrs/ Week6-10 Hrs/ Week11-20 Hrs/WeekOver 20 Hrs/Week%%% % %Preparing for class (doing homework, studying, reading, writing, rehearsing and other activities related to academic program) classes or in activities on campus outside of class (clubs, athletics, student government, etc.)

7 And socializing (watching TV, spending time with friends, partying, etc.) care for dependents living with you (parents, children, spouses, etc.) to and from Working For Pay Per Week%0 hrs/ or more the current semester, about how many total hours in a typical week do you spend working for pay?Utilization of Time Total StudentsDuring the current semester, about how many hours do you spend in a typical week doing each of the following?Total StudentsJohn Jay College Winter 2008-09 Online Student Experience Survey6 March 2009 OIR 09-29 Very SatisfiedSatisfiedNo OpinionDis-satisfiedVery Dis-satisfied%%%%% s Aid s SatisfiedSatisfiedNo OpinionDis-satisfiedVery Dis-satisfied%%%%%The Science Athletic Study Skills for English Language Support (ESL Resource Department) Language Enhancement and Science Resource and Study Skills StudentsSatisfaction with Administrative and Academic Support ServicesAdministrative Support ServicesAcademic Support ServicesTotal StudentsJohn Jay College Winter 2008-09 Online Student Experience Survey7 March 2009 OIR 09-29 Very SatisfiedSatisfiedNo OpinionDis-satisfiedVery Dis-satisfied%%%%%The Counseling Planning and Placement Health Care for Students with of of of elevators, escalators.

8 And of building and SatisfiedSatisfiedNo OpinionDis-satisfiedVery Dis-satisfied%%%%%Availability of faculty outside of of feedback from faculty about your course of feedback about your course of faculty preparedness for of faculty in dealing with course of faculty to communicate StudentsSatisfaction with College Support Services and FacultyCollege Support ServicesTotal StudentsJohn Jay College Winter 2008-09 Online Student Experience Survey8 March 2009 OIR 09-29% you could start college over, would you choose John Jay again?Total Students Overall SatisfactionTotal Students How would you rate your experience at John Jay so far?John Jay College Winter 2008-09 Online Student Experience Survey9 March 2009 OIR 09-29