2012 SERVICE AND MAINTENANCE GUIDE - Owner Portal

1 2012 SERVICE AND MAINTENANCE GUIDEN issan, the Nissan logo, and Nissan model names are Nissan trademarks. 2011 Nissan North America, Inc. All rights No.: MB2E NALLU2 Printing : July 2011 Vehicle Identification Number (VIN) _____Delivery Date _____Warranty Start Date _____Mileage at Delivery_____Model Year_____Selling Dealer _____Selling Dealer Phone_____VEHICLEIDENTIFICATION132594 Serv&maintifc:132594ifc4/16/0812:07 AM Page ICov1 Owner S LITERATURE Nissan SERVICE ?..4 Nissan Commercial MAINTENANCE & REPAIR SUPPORTE xtended SERVICE Nissan Collision Multi-Point Nissan Parts You Can Rely ,18,20 Nissan services Designed With You in ,28,34 Nissan Express MAINTENANCE GUIDED etermining the Proper MAINTENANCE of Scheduled MAINTENANCE OF CONTENTS1 INDEX OF TOPICSWHERE TO FIND INFORMATIONR ecommended Fuel, Lubricants, s Manual: chapter 9 Radio/CD/Heater/AC s Manual: chapter 4 Starting and Driving Your s Manual: chapter 5 Security System s Manual: chapter 2 Changing a Flat s Manual.

2 Chapter 6 New Vehicle Limited 2012 New Vehicle Limited Warranty section inWarranty Information BookletFederal Emission Control Federal Vehicle Emission Control Limited Warranties section inWarranty Information BookletCalifornia Emission Control California Vehicle Emission Control Warranties section in Warranty Information BookletTire s Manual: chapter 8 Tire Warranties/Safety tire manufacturer warranty sections inWarranty Information BookletConsumer Affairs Nissan s Customer Care Program section in WarrantyInformation BookletCustomer Care/Lemon Law Information Booklet*Do It Yourself s Manual: chapter 8 General s Manual: chapter 8* Not applicable outside the United StatesOWNER S LITERATURE INFORMATION2 Maintain Your InvestmentPreventative scheduled MAINTENANCE is an important investment tooptimize the performance, reliability, durability, safety and resale value ofyour Nissan.

3 Scheduling your vehicle s MAINTENANCE at therecommended intervals will ensure your vehicle is running at its want you to enjoy your Nissan vehicle. This SERVICE andMaintenance GUIDE is designed to help you make sure your vehiclereceives proper and timely MAINTENANCE that is necessary. Key servicesare explained in detail, along with an outline of scheduled maintenanceto help you maintain your vehicle. Your local Nissan dealer can assistyou in determining the best schedule based on your driving habits andlocal to perform scheduled MAINTENANCE may result in excludingportions of your vehicle from warranty coverage and may reduce theperformance, safety, reliability, durability and/or resale value of yourvehicle.

4 See your Warranty Information Booklet and Owner s Manual MAINTENANCE3To preserve the quality, reliability and safety of your ve-hicle, an authorized Nissan dealer is recommended formaintenance or repair. Only an authorized Nissan dealeroffers you these advantages: Nissan trained and ASE certified technicians Immediate access to warranty SERVICE history andNissan technical information Latest diagnostic, special tools and SERVICE techniques Genuine Nissan Parts that meet Nissan s demandingstandards 12 month/12,000 mile parts and labor limited warrantywhen Genuine Nissan Parts are installed by your dealer Lifetime limited warranty on select replacement parts Complimentary Multi-Point Inspections (at participat-ing dealers) Clear, up-front estimates Time guaranteed Express services (at participatingdealers) Over 1,000 locations nationwide Shuttle SERVICE /Courtesy van (at participating dealers)

5 Your Nissan dealer is a full- SERVICE MAINTENANCE and re-pair center. We recommend using authorized Nissan Ser-vice and genuine Nissan Parts that we have designed fortheir reliability, safety and suitability for your Nissan ve-hicle. We are committed to providing you with quick,efficient, and competitively priced SERVICE and parts.** May differ or not apply outside the United States, please inquire of your NISSAN SERVICE ?*GENUINE SERVICE4 SMART SOLUTIONSTO SUPPORT YOUR BUSINESS VEHICLE NEEDSOur Commitment to YouAt Nissan Commercial Vehicles, we understand that yourvehicle is the life blood of your business. That s why we vepartnered with our commercial certified dealers to makeabsolutely sure that we re there when you need us withparts and SERVICE , vehicle support and vehicle and SERVICE SolutionsKeeping your vehicle on the road can be important to asmooth running and successful business.

6 As part of ourparts and SERVICE commitment to you, you ll find the fol-lowing at every one of our commercial certified dealers: NCV Next Bay Priority SERVICE Guarantee Youdon t have time to stand in line. That is why yourcommercial certified Nissan dealer will prioritize yourvehicle into the next available commercial bay Extended SERVICE Hours Your commercial certi-fied Nissan dealer stays open longer to meet yourservice needs Enhanced Commercial Parts Stocking NCVdealers stock the right parts to keep your vehicle on theroad Commercial Certified Parts and SERVICE Staff NCV dealers parts and SERVICE staff are knowledge-able, dedicated and intensely focused on reducingdowntime and ensuring everything possible is done tokeep you on the roadVehicle Support SolutionsWith all you have to think about in running your business.

7 We are committed to contributing to your peace of mindwith: Roadside Assistance Our commercial vehiclescome with the confidence of Roadside Assistanceincluding services such as towing, tire changes anddead battery jump starts SERVICE and MAINTENANCE Plans Developed spe-cifically for Nissan Commercial Vehicles and backed byNissan, a wide variety of SERVICE plans are available toyou, including high-mileage options Warranty You re covered with our 3-year/36,000-mile basic coverage and 5-year/60,000-mile pow-ertrain warrantiesMay differ or not apply outside the United States, please inquire at your COMMERCIAL VEHICLES5 Vehicle Financing SolutionsFrom the moment you request vehicle financing.

8 We con-sider the unique nature of how your company operatesand suggest a financing plan that will maximize your fleetvehicle investment. Leverage your company s net worththrough NMAC sSignatureBusiness lines of authorized Nissan Commercial Vehicle dealer has all the details and will be glad to help you find the solutions that are right for your differ or not apply outside the United States, please inquire at your COMMERCIAL VEHICLES6If someone told you, you could drive your new Nissan for thenext 8 years or 120,000 miles, almost worry-free of unex-pected repair costs, would you be interested?Nissan s Security+Plus family of extended SERVICE con-tracts delivers the peace of mind that does just +Plusvehicle protection plans can cover every-thing from over 780 up to 1,950 vehicle components toroadside assistance to rental vehicle costs and provide:Nationwide Coverage(over 1,000 Nissan dealers nation-wide); utilizing:Genuine Nissan Parts(new or in somecases remanufactured); installed by:Factory TrainedTechnicians(trained by us to work on your vehicle).

9 Andyou ll be protected against future inflation (rising cost of partsand labor).Security+Pluscoverage can be purchased any timewithin your vehicle s original 3-year/36,000-mile basiclimited warranty period. Just contact your selling dealerand tell them you d like to take advantage of one of thebest mechanical breakdown plans available for yourNissan you currently have someone that maintains your yard?Cleans your house? Maintains your vehicle? WithMaintenance+Plusyou ll be hiring Nissan to maintainyour vehicle to factory specification by factory trainedtechnicians. Like Security+Plus, you ll benefit fromNa-tionwide Coverage, Genuine Nissan Parts, FactoryTrained Technicians,and you ll be protected againstfuture inflation (rising costs of parts and labor).

10 Whatcould be easier? MAINTENANCE +Plusoffers four servicelevels, two SERVICE intervals and five time and so it s easy to find a plan that s right for t purchaseMaintenance+Plusat the time of ve-hicle delivery? Don t sweat the small stuff, New MAINTENANCE +Pluscontracts can be purchased anytime within the first 6-months/7,500-miles of original ve-hicle sale date. If for some reason you missed this initialwindow a Used MAINTENANCE +Pluscontract may bepurchased at any time throughout the life of the contact your selling dealer and tell them you d like totake advantage of one of the best MAINTENANCE plansavailable for your Nissan today.* These products not available outside the United your participating Nissan dealer for SERVICE PLANS*7If you have an accident, insist on Genuine Nissan CollisionParts.