2014 SERVICE AND MAINTENANCE GUIDE - Nissan

1 2014 SERVICE AND MAINTENANCE GUIDEN issan, the Nissan logo, and Nissan model names are Nissan trademarks. 2013 Nissan North America, Inc. All rights No.: MB14E NALLU1 Printing : October 2013MB14E NALLU3 Vehicle Identification Number (VIN) _____Delivery Date _____Warranty Start Date _____Mileage at Delivery_____Model Year_____Selling Dealer _____Selling Dealer Phone_____VEHICLEIDENTIFICATION132594 Serv&maintifc:132594ifc4/16/0812:07 AM Page ICov1 OWNER S LITERATURE Nissan SERVICE ?..4 Nissan Commercial MAINTENANCE & REPAIR SUPPORTE xtended SERVICE Nissan Collision Multi-Point Nissan Parts You Can Rely ,20,21 Nissan Services Designed With You in ,27, MAINTENANCE GUIDED etermining the Proper MAINTENANCE of Scheduled MAINTENANCE ..54 HEV Li-ion Battery Replacement.

2 58 MAINTENANCE Log - Titan & Armada FFV & NV200 OF CONTENTS1 INDEX OF TOPICSWHERE TO FIND INFORMATIONR ecommended Fuel, Lubricants, s Manual: chapter 9 Radio/CD/Heater/AC s Manual: chapter 4 Starting and Driving Your s Manual: chapter 5 Security System s Manual: chapter 2 Changing a Flat s Manual: chapter 6 New Vehicle Limited 2014 New Vehicle Limited Warranty section in WarrantyInformation BookletFederal Emission Control Federal Vehicle Emission Control Limited Warranties section inWarranty Information BookletCalifornia Emission Control California Vehicle Emission Control Warranties section inWarranty Information BookletTire s Manual: chapter 8 Tire Warranties/Safety tire manufacturer warranty sections in WarrantyInformation BookletConsumer Affairs Nissan s Customer Care Program section in WarrantyInformation BookletCustomer Care/Lemon Law Information Booklet*Do It Yourself s Manual: chapter 8 General MaintenanceOwner s Manual: chapter 8* Not applicable outside the United StatesOWNER S LITERATURE INFORMATION2 Maintain Your InvestmentPreventative scheduled MAINTENANCE is an important investment tooptimize the performance, reliability, durability, safety and resale value ofyour Nissan .

3 Scheduling your vehicle s MAINTENANCE at therecommended intervals will ensure your vehicle is running at its want you to enjoy your Nissan vehicle. This SERVICE andMaintenance GUIDE is designed to help you make sure your vehiclereceives proper and timely MAINTENANCE that is necessary. Key servicesare explained in detail, along with an outline of scheduled maintenanceto help you maintain your vehicle. Your local Nissan dealer can assistyou in determining the best schedule based on your driving habits andlocal to perform scheduled MAINTENANCE may result in excludingportions of your vehicle from warranty coverage and may reduce theperformance, safety, reliability, durability and/or resale value of yourvehicle. See your Warranty Information Booklet and Owner s Manual MAINTENANCE3To preserve the quality, reliability and safety of your ve-hicle, an authorized Nissan dealer is recommended formaintenance or repair.

4 Only an authorized Nissan dealeroffers you these advantages: Nissan trained and ASE certified technicians Immediate access to warranty SERVICE history andNissan technical information Latest diagnostic, special tools and SERVICE techniques Genuine Nissan Parts that meet Nissan s demandingstandards 12 month/12,000 mile parts and labor limited warrantywhen Genuine Nissan Parts are installed by your dealer Lifetime limited warranty on select replacement parts Complimentary Multi-Point Inspections (at participat-ing dealers) Clear, up-front estimates Time guaranteed Express Services (at participatingdealers) Over 1,000 locations nationwide Shuttle SERVICE /Courtesy van (at participating dealers)Your Nissan dealer is a full- SERVICE MAINTENANCE and re-pair center. We recommend using authorized Nissan Ser-vice and genuine Nissan Parts that we have designed fortheir reliability, safety and suitability for your Nissan ve-hicle.

5 We are committed to providing you with quick,efficient, and competitively priced SERVICE and parts.** May differ or not apply outside the United States, please inquire of your Nissan SERVICE ?*GENUINE SERVICE4 SMART SOLUTIONSTO SUPPORT YOUR BUSINESS VEHICLE NEEDSOur Commitment to YouAt Nissan Commercial Vehicles, we understand that yourvehicle is the life blood of your business. That s why we vepartnered with our commercial certified dealers to makeabsolutely sure that we re there when you need us withparts and SERVICE , vehicle support and vehicle and SERVICE SolutionsKeeping your vehicle on the road can be important to asmooth running and successful business. As part of ourparts and SERVICE commitment to you, you ll find the fol-lowing at every one of our commercial certified dealers: NCV Next Bay Priority SERVICE Guarantee Youdon t have time to stand in line.

6 That is why yourcommercial certified Nissan dealer will prioritize yourvehicle into the next available commercial bay Extended SERVICE Hours Your commercial certi-fied Nissan dealer stays open longer to meet yourservice needs Enhanced Commercial Parts Stocking NCVdealers stock the right parts to keep your vehicle on theroad Commercial Certified Parts and SERVICE Staff NCV dealers parts and SERVICE staff are knowledge-able, dedicated and intensely focused on reducingdowntime and ensuring everything possible is done tokeep you on the roadVehicle Support SolutionsWith all you have to think about in running your business,we are committed to contributing to your peace of mindwith: Roadside Assistance Our commercial vehiclescome with the confidence of Roadside Assistanceincluding services such as towing, tire changes anddead battery jump starts SERVICE and MAINTENANCE Plans Developed spe-cifically for Nissan Commercial Vehicles and backed byNissan, a wide variety of SERVICE plans are available toyou, including high-mileage options Warranty You re covered with our 3-year/36,000-mile basic coverage and 5-year/60,000-mile pow-ertrain warrantiesMay differ or not apply outside the United States, please inquire at your COMMERCIAL VEHICLES5 Vehicle Financing SolutionsFrom the moment you request vehicle financing, we con-sider the unique nature of how your company operatesand suggest a financing plan that will maximize your fleetvehicle investment.

7 Leverage your company s net worththrough NMAC sSignatureBusiness lines of authorized Nissan Commercial Vehicle dealer has all the details and will be glad to help you find the solutions that are right for your differ or not apply outside the United States, please inquire at your COMMERCIAL VEHICLES6 EXTENDED PROTECTION PLANSDid you know you can drive your new Nissan for the next8 years or 120,000 miles, almost worry-free of unex-pected repair costs?NissanSecurity+PlusExtended Protection Plans deliverpeace of mind by providing component coverage (up to1,950 components), roadside assistance, and rental carbenefits. Additionally,Security+Plusplans offerNa-tionwide Coverage(over 1,000 Nissan dealers); useGenuine Nissan Parts(new or, in some cases, remanu-factured), employ factory-trained technicians, and protectyou against the rising cost of parts and +PlusExtended Protection Plans can be pur-chased any time within your vehicle s original3-year/36,000-mile new vehicle basic limited warrantyperiod.

8 If your vehicle is already older than those param-eters, Pre-Owned vehicle SERVICE contracts can be pur-chased anytime with the 5-year/60,000-mile powertrainlimited warranty. Just contact your selling dealer and tellthem you d like to take advantage of one of the bestmechanical breakdown plans available for your SERVICE PLANS*7 PREPAID MAINTENANCE PLANSS ecurity+PlusPrepaid MAINTENANCE Plans maintainyour vehicle to factory specifications by factory-trainedtechnicians. Like our Extended Protection Plans, you llbenefit fromNationwide Coverage and GenuineNissan Partsand you ll be protected against the risingcosts of parts and +PlusPrepaid Mainte-nance Plans offer four SERVICE levels and eight time andmileage periods. So, it s easy to find a plan that s right foryou. New Security+PlusPrepaid MAINTENANCE Planscan be purchased any time within the first 6 months /5,000 miles of the original vehicle sale date, while Pre-Owned Security+PlusPrepaid MAINTENANCE Plans maybe purchased at any time throughout the life of the contact your selling dealer and tell them you d like totake advantage of one of the best MAINTENANCE plansavailable for your Nissan today.

9 * These products not available outside the United your participating Nissan dealer for SERVICE PLANS*8If you have an accident, insist on Genuine Nissan CollisionParts. If you want your vehicle to be restored using partsmade to Nissan s original exacting specifications if youwant it to last, help to protect your personal safety and tohelp hold its resale value, the solution is simple. Tell yourinsurance agent and your repair shop to use only GenuineNissan Collision non-genuine parts are copies made from impres-sions of Nissan parts and may not match the specifica-tions and performance standards of Genuine NissanParts. As a result, non-genuine parts may not look or fitright, and may be less hood on your vehicle is a good example. Nissandesigned it with hood buckling creases to help prevent thehood from penetrating the interior of your vehicle in anaccident.

10 Non-genuine parts may not provide such some states, the law says you must be advised ifnon-genuine parts are used to repair your you take a chance?Replacement Panel Limited LifetimeCorrosion Warranty*If you have your collision damage repaired using GenuineNissan Outer Sheet Metal Panels you don t have to worryabout corrosion. That s because these panels are war-ranted against inside out rust-through perforation for aslong as you own your Nissan . Another reason to insist onGenuine Nissan Collision Repair Parts.* This warranty does not apply to vehicles or parts not distributed by Nissan North America and/or sold outside the United Nissan COLLISION PARTS9As a condition of your vehicle s warranty, you are responsible for properly maintaining your vehicle. Inmaintaining your vehicle, you should use these guidelines to determine which MAINTENANCE schedule MAINTENANCE ;features 5,000 mile or 6 month, whichevercomes first, SERVICE intervals and generally applies when you primarily oper-ate your vehicle on the highway in temperate conditions.