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2015 MHCC Nursing Home Resident Experience of …

2015 mhcc Nursing home Resident Experience of Care Survey The Maryland Health Care Commission conducts " Experience of Care Surveys" to collect information about how Nursing home residents and their families rate the care, communication, environment and other key aspects of their Nursing home stay. mhcc does not plan to administer the Nursing home Resident Experience of Care Survey in 2017. Nursing homes will receive notification of future administrations. To find a Nursing home report: Services Search on main page. On the Search by Facility Type tab: Step # 1 select Nursing home Step # 2 select SELECT ALL *.

1 2015 MHCC Nursing Home Resident Experience of Care Survey The Maryland Health Care Commission conducts "Experience of Care Surveys" to collect information

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1 2015 mhcc Nursing home Resident Experience of Care Survey The Maryland Health Care Commission conducts " Experience of Care Surveys" to collect information about how Nursing home residents and their families rate the care, communication, environment and other key aspects of their Nursing home stay. mhcc does not plan to administer the Nursing home Resident Experience of Care Survey in 2017. Nursing homes will receive notification of future administrations. To find a Nursing home report: Services Search on main page. On the Search by Facility Type tab: Step # 1 select Nursing home Step # 2 select SELECT ALL *.

2 Step # 3 click on the Search button The Nursing homes will list in alphabetical order beneath the map. Select a specific Nursing home by double clicking on the name. A page for the selected Nursing home will appear. Scroll down to Facility Characteristics (located on the left hand side of the screen). Select the Family or Resident Experience of Care tab to view results. Links for both the Family Experience of Care and the Short Stay Resident Experience of Care will appear. * If you know the facility name and the county where it is located, in Step # 2 check the box next to the county name, then go to Step # 3 to click on the Search button.

3 Listed below are the 112 Maryland Nursing homes with a short stay report for 2015, the most recent year in which this survey was conducted. Facilities in bold are hospital-based Nursing home beds. Arcola Health and Rehabilitation Center Encore at Turf Valley Bayleigh Chase Envoy of Denton Bedford Court Sunrise Senior Living Services Forest Hill Health and Rehabilitation Center Bel Air Health and Rehabilitation Center Forestville Health & Rehabilitation Center Berlin Nursing & Rehabilitation Center Fort Washington Health and Rehabilitation Brooke Grove Rehabilitation and Nursing Center Center FutureCare Canton Harbor Calvert Manor Healthcare Center, Inc.

4 FutureCare Charles Village Calvert Memorial Hospital Transitional Care FutureCare Cherrywood Unit FutureCare Chesapeake Carriage Hill Bethesda Futurecare Homewood Citizens Care and Rehabilitation Center of FutureCare Irvington Frederick Futurecare Northpoint Citizens Care and Rehabilitation Center of FutureCare Pineview Harford FutureCare Sandtown - Winchester Collingswood Nursing and Rehabilitation Center Garrett County Memorial Hospital Subacute Crofton Convalescent & Rehabilitation Center Unit Elkton Transitional Care Center, LLC GBMC Sub Acute Unit (Transitions Healthcare Elkton, LLC) Genesis Ballenger Creek formerly dba Genesis Ellicott City Health and Rehabilitation Center College View Center 1.

5 2015 mhcc Nursing home Resident Experience of Care Survey Genesis Bradford Oaks Center Lorien - Mt. Airy Genesis Caton Manor Center Lorien - Riverside Nursing and Rehabilitation Genesis Chesapeake Woods Center Center Genesis Corsica Hills Center Lorien - Taneytown Genesis Crescent Cities Center Manor Care Health Services - Adelphi Genesis Cromwell Center Manor Care Health Services - Bethesda Genesis Doctors Community Rehabilitation and Manor Care Health Services - Chevy Chase Patient Care formerly dba Genesis Magnolia Manor Care Health Services - Hyattsville Center Manor Care Health Services - Largo Genesis Franklin Woods Genesis Manor Care Health Services - Potomac Glade Valley Center

6 Genesis Manor Care Health Services - Roland Park Hammonds Lane Center Genesis Manor Care Health Services - Rossville Heritage Center Manor Care Health Services - Ruxton Genesis Larkin Chase Center Manor Care Health Services - Silver Spring Genesis Layhill Center Manor Care Health Services - Towson Genesis Loch Raven Center Manor Care Health Services - Wheaton Genesis Long Green Center Manor Care Health Services - Woodbridge Genesis Multi Medical Center Valley Genesis Patapsco Valley Center MedStar Good Samaritan Hospital Genesis Pines Transitional Care Unit Genesis PowerBack Rehabilitation at MedStar Southern Maryland Sub Acute Unit Brightwood (beds delicensed 2016).

7 Genesis Salisbury Rehabilitation & Nursing Mercy Medical Center Transitional Care Center Services Genesis Severna Park Center Mid-Atlantic of Cumberland LLC dba Allegany Genesis Shady Grove Center Health Nursing and Rehabilitation Genesis Spa Creek Center Mid-Atlantic of Fairfield dba Fairfield Nursing Genesis Waldorf Center home Genesis Woodside Center Montgomery Village Health Care Center Glen Burnie Health and Rehabilitation Center NMS Hyattsville Golden Living Center - Westminster North Arundel Health and Rehabilitation Center Good Samaritan Nursing home Northampton Manor Nursing and Rehabilitation Hebrew home at Greater Washington Center Heritage Harbour Health and Rehabilitation Northwest Hospital Center - Sub Acute Unit Center Oak Crest Village Renaissance Gardens Herman M.

8 Wilson Health Care Center Oakwood Care Center Hillhaven Nursing home Ravenwood Lutheran Village Nursing Center Integrace Fairhaven Renaissance Gardens at Charlestown Julia Manor Health Care Center Renaissance Gardens at Riderwood Village Keswick Multi-Care Center Riverview Rehabilitation and Health Center Laurelwood Care Center at Elkton Sanctuary at Holy Cross Levindale Hebrew Geriatric Center and Hospital St. Mary's Nursing Center Lorien - Bel Air Stella Maris Lorien - Bulle Rock Summit Park Health and Rehabilitation Center Lorien - Columbia Village at Rockville Lorien - Elkridge Williamsport Nursing home Lorien - Mays Chapel 2.

9 2015 Maryland Nursing Facility Short Stay Resident Survey Statewide Report Maryland Health Care Commission Market Decisions, LLC. 4160 Patterson Avenue 75 Washington Avenue, Suite 206. Baltimore, MD 21215 Portland, ME 04101. Table of Contents I. Introduction .. 1 II. Description of Sample .. 2 III. Summary of Survey Methods .. 2 IV. Description of Survey Instrument .. 3 V. How to Read and Interpret the Results .. 3 VI. Domain Ratings .. 5 VII. Overall Experience Ratings .. 7 VIII. Item Level Ratings .. 10 Appendix: Summary of Results for Yes/Sometimes/No Survey Items .. 17 I. Introduction The Maryland Health Care Commission ( mhcc ) family Experience of care initiative began in 2005 with a pilot survey intended to guide the start of an annual process.

10 The purpose of the initiative is to measure the Experience and satisfaction of family members and other designated responsible parties of residents in Maryland's Nursing homes. In 2010 the mhcc expanded the initiative to collect information about the Experience of Nursing home residents with a short stay in the Nursing home . In collaboration with the Agency for Healthcare Research and Quality (AHRQ) Consumer Assessment of Healthcare Providers and Systems (CAHPS) team, a short stay Resident Experience of care survey was introduced. The project's specific objectives are to provide: (1) measures of short stay residents' Experience and satisfaction; (2) comparisons of Experience and satisfaction measures between Nursing facilities in Maryland; and (3) comparisons between Nursing home peer groups.


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