2018 Region IX Clinical Excellence Conference

1 * Invited Not Confirmed Updated 4/3/2018 2018 Region IX Clinical Excellence Conference Page 1 of 4 2018 Region IX Clinical Excellence Conference Flourishing as a Clinical Leader Pre Conference : Saturday June 2, 2018 TBD NACHC New Medical Director Training (Separate Registration Required) Day 1: Sunday June 3, 2018 TBD NACHC New Medical Director Training (Separate Registration Required) 12:00 PM Registration 1:00 PM 1:10 PM Welcome & Session Instructions 1:15 PM 5:00 PM Concurrent Sessions Peer Learning Case Study Discussions (2) 5:30 PM 7:00 PM Western Clinicians Network Annual Board of Directors Meeting & Election Day 2: Monday June 4, 2018 7:00 AM Proposed Time for Hike or Yoga 7:30 AM 8:30 AM Continental Breakfast with Exhibitors 8:30 AM 10:00 AM General Session Welcome Carl Heard, MD, MMM, President, Western Clinicians Network Jessica Yanow, MPH, Chief Operations Officer, Arizona Alliance for Community Health Centers Blessing Carlos Gonzales, MD, FAAFP, Assistant Dean, Curricular Affairs; Associate Professor, Family and Community Medicine.

2 And Director, Rural Health Professions Program & Commitment to Underserved People Program, University of Arizona, Tucson My Journey as a Clinical Leader Ron Yee, MD, MBA, FAAFP, Chief Medical Office, NACHC 10:00 AM 10:30 AM Break & Exhibitor Networking Opportunity 10:30 AM 12:00 PM Concurrent Sessions 1A: Project Catalyst and Improving Health Outcomes Through Violence Prevention At least one in four women has experienced IPV and one in seven men has experienced severe physical violence by an intimate partner. Futures Without Violence has developed an evidence based approach for CCHCs to implement in partnership with local domestic violence and sexual assault (DV/SA) advocacy programs. CCHCs are safe spaces for patients to receive trauma informed confidential and comprehensive care and coordination.

3 This breakout session will focus on the national effort that Futures Without Violence has undergone to support community health centers and domestic violence programs to collaborate to expand their capacity to support survivors of IPV and human trafficking. Speakers: Anna Marjavi, Program Director, Health, Futures without Violence TBD, CommuniCare Health Center* TBD, Mariposa Community Health Center* * Invited Not Confirmed Updated 4/3/2018 2018 Region IX Clinical Excellence Conference Page 2 of 4 1B: Why is Organizational Structure and Design Important When evaluating the effectiveness of any organization, it important to understand that organization s management control structure. A good management structure helps in understanding how an organization functions, promotes and integrates people, processes and improves Clinical , functional and financial quality of the healthcare organizations.

4 Speakers: Anitha Mullangi, MD, MHCM, Chief Medical Officer, St. John s Well Child and Family Center* 12:00 PM 12:30 PM Lunch and Exhibitor Networking Opportunity 12:30 PM 1:30 PM General Session: Strengthening and Sustaining Practice Transformation The organization and financing of healthcare is rapidly changing. What does it take to make practice transformation a success? First, complete transformation requires a change in many independent processes to create a more efficient and effective whole. It is inadequate to add only a care coordinator or to add more medical assistants to see patients with the clinician. Complete transformation necessitates attention to 4 key areas: leadership, teamwork, communication, and metrics. Speakers: Melissa Kotrys, MPH Chief Executive Officer, Health Current* TBD, Nevada Health Center* Moderator: Jay W.

5 Lee, MD, MPH, FAAFP, Chief Medical Officer, Venice Family Clinic 1:30 PM 2:00 PM Break and Exhibitor Networking 2:00 PM 3:30 PM Concurrent Sessions 2A: True Integration: Oral Health and Behavioral Health The speakers will be sharing their stories on how they began the integration of oral health and behavioral health and how they have been able to sustain it. Speakers: Huong Le, DDS, MA, Chief Dental Officer, Asian Health Services Jackie Wong, LCSW, Behavioral Health Services Manager, Asian Health Services Tyree Davis, DDS, Clinical Dental Director, Nevada Health Centers Eladio Pereira, MD, MBA, FACP, Mariposa Community Health Center 2B: If you Build It, Change Will Come: Building a Strong Quality Improvement Foundation for Implementing Dynamic Change Motivation is vital to making a change and it s challenging to keep employees excited about new initiatives.

6 Instead of directives, provide tools and skills to generate excitement and motivate staff to get involved in continuous improvement and new innovations. An interactive session will include hands on practice and primary care examples on approaches to engage leadership and front line teams in QI initiatives by using key strategies, facilitation techniques and coaching methods. Speakers: Patti Feeney, MS, Manager, Quality Improvement Education, Weitzman Institute/Community Health Center, Inc.* Agi Erickson, MS, Director, Project ECHO, Weitzman Institute/Community Health Center, Inc.* 3:30 PM 6:00 PM Reception and Exhibitor Networking Potentially an Experience not just reception * Invited Not Confirmed Updated 4/3/2018 2018 Region IX Clinical Excellence Conference Page 3 of 4 Day 3: Tuesday June 5, 2018 7:00 AM Proposed Time for Yoga or Hike 8:00 AM 8:30 AM Continental Breakfast and Exhibitor Networking Opportunity 8:30 AM 10:00 AM Concurrent Sessions 3A: Troubleshooting MAT Integration CHCs are feeling the pressure to incorporate Medication Assisted Treatment for substance and opioid use disorder into their integrated practices.

7 While there are best practices and guidelines to follow, troubleshooting issues can be difficult for this relatively new service line. In this session designed for Clinical , operational, and executive level leadership, we will break into small groups based on roles to collectively troubleshoot challenges health centers are experiencing with MAT. Speakers: John Bachman, PhD, Behavioral Health Director, El Dorado Community Health Center, Inc. Christina Lasich, MD, Medical Director, CoRR at Western Sierra Medical Cener Terri Stratton, MPH, Executive Director, El Dorado Community Health Center, Inc. Dan Wrightman, MA Couseling Psychology, Marriage and Family Therapist, Petaluma Health Center 3B: Bridging the Gap: Lessons From Assessing & Addressing the Social Determinants of Health Medical personnel is tasked with caring for the patient as a whole which means learning about the patient s needs outside of the medical room.

8 Community Health Centers are closing this gap by addressing and assessing SDOH via the PRAPARE tool. This panel of innovative health centers from across the state will provide participants with the successes and challenges from implementing the PRAPARE tool and engaging leadership. Speakers: Corrine Knutson, Director of Development, La Maestra Community Health Center* Leinaala Kanana, Director of Community Health Services Waianae Coast Comprehensive Health Center Ana Sierra, MPH, CPHQ, Quality and Evaluation Program Manager, Texas Association of Community Health Centers* 10:00 AM 10:15 AM Break 10:15 AM 11:45 AM Concurrent Sessions 4A: Behavioral Health Topic TBD Coming Soon. * Invited Not Confirmed Updated 4/3/2018 2018 Region IX Clinical Excellence Conference Page 4 of 4 4B: Lessons Learned from an Employer Driven Partnership between a Workforce Development Non Profit and La Clinica de la Raza How can clinicians positively impact their staff and their patients experience by taking a leadership role in workforce planning?

9 La Clinica de la Raza and Jewish Vocational Service, a workforce development organization, developed an MA Refresher program to meet a pressing workforce need. In this session, you will learn about this innovative partnership which strengthened La Clinica s pipeline of candidates with excellent customer service, communication, and Clinical skills. Speakers: Shelley Woodman, MA, Senior Manager, Healthcare Programs, Jewish Vocational Services Patricia Taggart, Director of Medical Operations, La Clinica de La Raza 11:45 AM 12:30 PM WCN Luncheon, Introduction of Incoming Board, and Awards 12:30 PM 2:00 PM General Session: Jessica Hulsey Nickel, President & CEO, Addiction Policy Forum* 2:00 PM Conference Concludes