2019 POLYURETHANE & PVC PRICE LIST - fypon.com

1 2019 POLYURETHANE & PVC PRICE LISTINCLUDES POLYURETHANE , PVC COLUMN WRAPS AND QUICKRAIL SYSTEMSS ervice GuidelinesGeneral ..4 Ordering & Delivery ..4 Product Return Policies ..5 Specialty Options ..6 Considerations for Installation ..6 Freight Policy ..7 PRICE List ..8 Warranties ..58 Fypon PRICE ListThe Fypon PRICE List is designed to place pricing for our products at your fingertips. It includes list prices for all stock POLYURETHANE products, as well as many fabricated configurations. If you have any questions or need assistance regarding prices or other information, please contact Customer Service at or We re here for you from 8 to 5 EST, Monday through Friday. You may also visit our website at for additional information, product support and installation instructions for all our products.

2 Fypon will produce fabricated and custom parts to meet your specifications with varying lead times. Contact Customer Service for more Service Guidelines were accurate as of the printed date of this PRICE book, but may have since been updated. Service Guidelines are included in the PRICE book for customer convenience but may not represent the current Service Guidelines due to the nature of printed material. The current Service Guidelines are located on , Performance, Service. That's the Fypon STYLEWe offer a wide selection of architecturally correct styles and designs of millwork and trim. Fypon products are designed to capture the texture, patterns and deep shadow lines of classic building materials, adding a distinctive look and personality to any PERFORMANCEM anufactured by experts in POLYURETHANE molding technology, each Fypon product is engineered for consistent quality and long-lasting POLYURETHANE products are low maintenance and easy to install, with no special tools or extra labor required.

3 They are insect- and moisture-resistant, and won't warp, crack, split or SERVICEB uilding professionals trust Fypon to deliver outstanding customer service and provide: Renderings and marketing support for blueprints and model homes. An industry-first quote package program with quantity pricing tools. Support from Fypon experts and answers to common installation questions. Custom design services for historical restorations, replicas or any unique profile that fits your home or commercial more information, contact GuidelinesCancellationsFypon will accommodate cancellations for stock product, under the following guidelines: Cancellation requests must be made via purchase order sent to Fypon by EDI (Electronic Data Interchange), fax ( ) or email The cancellation request must reference either the customer purchase order number or Fypon order number, and the line item(s) to be cancelled.

4 Cancellation requests must be received within 24 hours from receipt of the order. Fypon will confirm cancellations with an order cancellation acknowledgement via EDI, fax or email. To service customers in our 5-day ship lead time, 24-hour cancellation policy does not apply for custom and made-to-order parts noted in the catalog. Once the order has been acknowledged, it cannot be returned. This includes, but is not limited to the following made-to-order products: custom parts; Board & Batten, Plank and Shaker Shutters; Woodgrain Beams; Beam Accessories; Beam Mantels; Craftsman Cove, Craftsman Step and Distinction Crossheads; and Column Express Service Do you need your product faster?

5 Fypon offers an express service on available inventoried products. Contact our Customer Service Team by phone at , by email at or by fax at for Pick-Up Fypon will ship goods on customer arranged transportation. Customer pick-up (CPU) at our facility is available according to standard lead times. CPU must be indicated on the purchase order. Customers are responsible for arranging transportation. Shipping containers must be adequate for load is pleased to offer our customers the highest quality products and services. Fypon provides exceptional customer service through our dedicated Customer Service Team. Fypon Customer Service will be the single point of contact to the customer for information about order status and other service-related items or questions.

6 Contact Fypon Customer Service by phone at , by email at or by fax at & DeliveryPlacing OrdersFypon will accept purchase orders in writing or by file transfer. Purchase orders must be sent to Fypon by EDI (Electronic Data Interchange), fax ( ) or email All purchase orders must include a valid Fypon part number. Purchase orders should include the following: Fypon part from the current PRICE list. Detailed part description. Quantity ordered. Unit of measure (each, etc.). Net PRICE . Fypon will confirm all purchase orders with an order acknowledgement via EDI, fax or email, unless the customer has opted not to receive acknowledgements.

7 Customers should review order acknowledgements carefully for accuracy. The customer is obligated to bring order acknowledgement discrepancies to the attention of their Customer Service Representative, and failure to do so may result in disallowance of a claim. Ship date for each order is noted on the order acknowledgment. If the ship date changes for any reason, customers are notified via fax or email of the new ship Service Guidelines The following service guidelines apply to Fypon Guidelines Customers must confirm the pick-up date / time with their Customer Service Representative at least 2 business days prior to the scheduled pick-up date to ensure dock door availability. Van equipment must have trailer openings of 98" in width and 109" in height, and be in clean, empty, safe and dry condition.

8 Customer orders will be available for pick-up between 5 and 9 EST, on business days. Exception: Customers with dropped equipment may pick up any time after 9 EST, on business days, at their convenience. It is the responsibility of the driver to chock the wheels and ensure the trailer is properly locked to the dock. To ensure the safety of our employees and the safe transport of merchandise, Fypon reserves the right to refuse to load any equipment. Large Projects & Take-Offs For large projects and take-offs, our dedicated Custom Product Sales Department can assist with PRICE quotes. New projects of $50,000 or greater, consisting of stock and custom products, may qualify for a discount.

9 Contact Customer Service at or email New Projects of $30,000, which include custom parts, may qualify for a 4-week lead Return Policies Freight Carrier Damage ClaimsIn the event of damage, the following actions are appropriate. Inspection must be made of each shipment upon delivery. Any damage to cartons or goods must be noted on the Bill of Lading or Carrier Delivery Receipt at the time of delivery and delivery should be refused. Claims for loss must be filed in writing via email, with a signed copy of the Bill of Lading (BOL) or Carrier Delivery receipt (CDR), noting damage, to within 1 business day (24 hours) of delivery. The customer is obligated to report carrier damage claim with proper documentation to the attention or contact Customer Service at Failure to do so may result in disallowance of a ReturnsFypon will accept policy returns for stock items under the following guidelines, in Fypon's sole discretion: Products that have been discontinued are not eligible for return.

10 Requests for policy RGA must be made within 6 months of delivery of goods, and submitted in writing to All requests for returned goods are subject to the following: Goods must be received in good and original condition. Goods must be in unbroken, original packaging. Restocking fees: 1-90 days minimum 20% restocking fee. 91-180 days minimum 30% restocking fee. Once the request has been approved, an RGA will be issued, and the goods may be returned Freight Collect to the address designated on the RGA on a Fypon-approved carrier. Upon receipt of returned goods, Fypon will inspect the goods and issue a credit contingent on meeting the requirements of the RGA ReturnsFypon will consider accepting quality returns for uninstalled product under the following guidelines: Call Customer Service with requests for defective material.