2020 HR Annual Report - Human Resources

1 Human Resources . Annual Report . 1. 2019-20. A MESSAGE FROM THE ASSOCIATE VICE CHANCELLOR, Human Resources . Welcome to the 2019 20 UT Knoxville Human Resources Annual Report ! It is challenging to summarize the 2019-2020 academic year, given the complications of COVID-19. Yet it is so important to step back and celebrate our accomplishments because important work took place which will inform our future. In the coming pages, you'll learn about activities from all of our functional areas. Employee Relations, Records, Compensation, Recruitment, and Learning and Organizational Development provided unique contributions to our campus life, and I am appreciative of all they do. You'll also learn what a strong community partner HR can be when it works as a team to act for the good of those in the Knoxville area. To all of our partners, on campus and off, we thank you and look forward to another great year together!

2 Mary Lucal, Associate Vice Chancellor, Human Resources 2. MISSION VALUES VISION. We provide professional HR We value excellence We are innovative, services for our community and inclusion by collaborative, and caring HR. through leadership and building relationships professionals who responsively collaborative consultation with respect, integrity, engage our community and to enhance personal and accountability, and care. strategic partners. We lead, professional experiences. empower, and support a journey of growth and success. Go Vols! 3. Fall 2019 Inaugural University of Tennessee JULY DECEMBER. Inclusive Leadership Academy (UTILA). Cohort In August the University of Ten- Number Number of nessee Inclusive of Hours Employees Donated Contributing Leadership Acad- 174. 186 emy (UTILA) was 4464. 4164 launched. This 4000 150. leadership devel- opment program 2000 100 centered on the concepts of Com- lenges faced by each cohort member mitment, Curiosity, Courage, Cultural 0 0 in their daily role at UT.

3 2018 2019 2018 2019. Competence, Collaboration, Caring Sick Leave Bank Participation Rate and Civility and consisted of 5 in-class The learning was also strategical- sessions, outside assignments and ly extended beyond the in-person a capstone project. An application meetings through the use of online process created a cohort of 18 leaders readings, videos and discussion board representing staff and faculty from 17. reflection assignments. UTILA cul- different departments. minated in a celebration and cohort capstone presentation. The cohort This cohort was brought together and presented work on a Diversity Action actively engaged in a semester-long Plan model developed in partnership learning experience designed to inten- with the Office of Diversity and En- tionally create open and deeper con- UTILA Completion Awards gagement. versation around the inclusion chal- 4. Radical Candor Several departments, including the One of the new philosophies that our Pride Center, Human Resources , and Chancellor, Donde Plowman, intro- the Commission for LGBTQ People, duced to our campus came from the partnered to make this event come to book Radical Candor by Kim Scott.

4 Fruition. The book has gained lots of attention, and Mary Lucal facilitated a lead- CUPA HR National Conference ership session with Marketing and Mary Lucal and Izetta Slade Communication focused on a new presented on the topc of HR. management philosophy based on the Needs Assessments at the text. CUPA HR National Conference in Golden, Colorado with Mark Facilities Services Leadership Coldren, VP of Human Re- Academy (FSLA) sources for SUNY Buffalo. Learning and Organizational Devel- opment held a 5-session academy for Volunteer Values Launched Facilities Services leadership focusing Human Resources invited new on positive, best practice leadership employees to a connection behaviors. Over 60 supervisors, fore- luncheon. This new program, men, managers and directors partici- part of our onboarding transi- CUPA HR National Conference pated in sessions that covered topics tion, is a chance to connect new staff such as Leadership Awareness, Rela- with some of the key offices on cam- tionship Management, Positive Work pus and to have dialogue around liv- Environment, Influence and Change, ing our campus values.

5 This luncheon and Strategic Decision Making. received such positive response that it will be repeated two times per year Intergenerational LGBTQ+ Dialogue going forward. Thank you to Tyvi Event Small, Vice Chancellor for Diversity UT Knoxville held its first intergen- and Engagement, for helping support erational LGBTQ+ dialogue event. this event! 5. Fall 2019 Inaugural SEC CHRO Event The first ever SEC Chief Human Re- Zone trainings held in Hodges Library for the greater campus community to JULY DECEMBER sources Officers (CHRO) meeting was participate in and enjoy. held at UT Knoxville. This critical peer group discussed and shared The first Green Zone training was a best practices on wellness, enter- student veteran-focused training to prise resource planning systems, educate the campus community on conflict of interest, and other im- student veteran benefits, transition portant topics.

6 It was very spe- from active duty, and celebrating cial to be able to host this group cultural awareness of today's student in our lovely Student Union. The veteran. The second Green Zone train- group decided to meet annually ing was geared toward the benefits and will next meet at the Univer- and challenges our veteran staff and sity of Arkansas. faculty might bring to the workplace. SEC Human Resources Officers On their respective days, both train- Veteran Appreciation Week ings hosted an interactive panel of This year Human Resources , in con- student and employee veterans from junction with the Veterans Resources the campus to help facilitate and an- Center (VRC), the Office of Diversity swer any questions. and Engage- ment, Air A Veterans Appreciation Force & Army Dinner was hosted in the Regular Staff & Faculty Headcounts ROTC, and Student Union Pilot/Flying Haslam Col- J Ballroom at no cost to Knoxville Area 5155 lege of Busi- our veteran employees and ness planned friends of our veteran com- University of Tennessee 2168 a series of munity.

7 This was a first- Knoxville learning and Veteran's Dinner Planning Committee class event to honor more *As of 6/30/2020 appreciation events for our veteran than 200 guests of the university and community. There were two Green celebrate the sacrifices of those that 6. have served our great nation. ulty and staff. This group has been charged with recommending policy Human Resources sponsored a gift and outreach efforts for the campus. for all employee and student veterans. The small gift of appreciation was giv- Season of Gratitude en along with a free breakfast provid- Each fall the Human Resources ed by HR at the VRC. department adds a pumpkin to the front office decor, and Human Resources Dashboard University staff and visitors add Webpage Launched statements of gratitude to the The HR Dashboard static pumpkin when they visit the HR. page was launched on the department. Data Central webpage.

8 This is the first phase of the Holiday Food Drive for HR Dashboard created in Veterans Human Resources Gratefulness Pumpkin partnership with the Office Recruiting Business Partner Casey of Information Technology. Bain assisted in coordinating the ef- The webpage provides fort for the veterans' holiday food aggregate demographics drive on campus with Second Harvest on faculty and staff of the Food Bank and the Combat Veterans I am very thankful for university. The second Motorcycle Association. The university phase will be released to the love, support and donated more than a pallet of crucial leadership later in 2020. food items totaling more than 500 encouragement I re- pounds and was the largest single Bullying Task Force Kick-off contributor for this initiative. The food ceive from my family, Lisa Yamagata-Lynch, Professor and helped feed veteran families around friends and our HR.

9 Ombudsperson, and Mary Lucal, As- Knox and Blount counties as well as sociate Vice Chancellor, on behalf of others across East Tennessee during Team. (I am also thank- the Office of the Provost, co-chaired a bullying policy committee for fac- the holiday season. ful to be a VOL!). 7. Spring 2020 Valentine's Day Salute to Service The Human Resources department staff exit interview responses and a 27% increase in faculty responses. This JANUARY - JUNE collected and packaged give-away provides campus leadership with valu- items for the City of Henagar Veterans able insight into the experiences of departing staff and faculty. Inaugural UConnecT Cohort Human Resources Concludes Facebook Page Statistics UConnecT was a yearlong learning program that targeted highly moti- 600. vated non-exempt staff with three years of continuous service at UT. An 500 application process created a cohort of 25 individuals representing 23.

10 Celebration. This event honored World 400 different departments. UConnecT. War II and Korean War veterans. Head provided a set of carefully construct- Football Coach Jeremy Pruitt also rec- 300 ed professional development expe- ognized the veterans by sending a letter riences, introducing the cohort to of support. 200. senior leadership and the complexity Updated Checkout Process and Exit of higher education structures. The Survey Tool cohort's experiences will immediately 100. Human Resources benefit their current departments, partnered with OIT to and develop and strengthen a pipe- Knoxville 0 Area 2168 update and streamline line of talent for the campus area 1/1/2018 1/1/2019 1/1/2020. the automated check- community. Each UConnecT cohort out process which member organized and undertook a includes a revised exit leadership role in a project to posi- interview survey. The tively impact their area's work.