2020 Impact Report - Coursera

1 2020 Impact ReportServing the world through learning22020 Impact SECTION 1 Table of ContentsServing LearnersConnecting PartnersSupporting InstitutionsExecutive SECTION SECTION SECTION SECTION 5 Creating Social SECTION 6 Driving the Quality of Online SECTION 7 Data Methodology Appendix32020 Impact ReportWe envision a world where anyone, anywhere has the power to transform their life through 1 Executive Summary42020 Impact Report4 Welcome to Coursera s first-ever Impact was founded in 2012 with a mission of providing universal access to world-class learning.

2 At no time in Coursera s history has this mission been more relevant or urgent. The world is facing unprecedented economic disruption, and the need to develop skills for a digital future is even more apparent now. The pandemic has created irreversible changes to the ways universities, enterprises, and governments operate and online learning will be at the heart of how the world we adapt to a new normal, Coursera is seeing unprecedented demand. Since mid-March, over 21 million learners have joined Coursera , a 353% increase from the same period last year. Similarly, during that time, we ve seen more than 50 million course enrollments on Coursera , a 444% increase.

3 Thousands of colleges and universities now offer Coursera to enrich their students learning Coursera s inaugural Impact Report , you ll find that how the world learns is dramatically changing. Students globally are demanding high-quality online learning options. Universities are ushering in a new era of digital transformation. Workers are learning job-relevant skills to stay competitive. Public health officials are training thousands of contact tracers at scale. Together with our partners, we launched a number of initiatives to help learners and institutions every step of the way, providing them with access to free content, job-relevant skills, and many resources on started as a short-term response to a crisis will result in a long-term digital transformation of higher education .

4 Much still needs to be done, but together we have made a difference that we all can be proud and Learners2,300 Companies325 Government agencies3,700 CampusesJeff MaggioncaldaCEO, Coursera $300 MIn scholarships*Achieving human progress through learningLetter from the CEO*Scholarships are equivalent to costs saved through free access to content on Impact ReportServing LearnersServing Learners62020 Impact ReportSECTION 2 NORTH AMERICA16M Learners+54% YoY GrowthL ATIN AMERICAASIA PACIFICEUROPEMIDDLE EAST, AFRICA178 MLearning hoursIn a rapidly changing economic landscape, learners need new and accessible ways to develop future-ready skills.

5 While COVID-19 disrupted education systems and jobs worldwide, the transition to online learning ensured people could learn skills to adapt and rebuild their careers. Access to Coursera has provided hope and opportunity to millions in ways unforeseen before the pandemic. Looking ahead, we are excited to play an even bigger role in connecting people with job-ready content, teaching in-demand skills, and helping build meaningful GoliChief Product Officer and Head of Consumer Revenue10M Enrollments+144% YoY Growth13M Learners+48% YoY Growth9M Enrollments+137% YoY Growth6M Learners+64% YoY Growth5M Enrollments+283% YoY Growth21M Learners+70% YoY Growth27M Enrollments+416% YoY Growth13M Learners+69% YoY Growth9M Enrollments+234% YoY Growth59 MEnrollments670M Learners served*Covers the period of September 15, 2019 September 15.

6 2020+164% YoY Growth+248% YoY Growth+60% YoY Growth Serving Learners72020 Impact ReportSECTION 210 Data Structures7 Algorithms5 Social Psychology4 Python Programming3 Project Management2 Digital Marketing1 Contact TracingLearners (Millions)United States14 million2 Top 5 countries with the most millionChina millionMexico millionBrazil 3 millionGrowth (%)Bangladesh192%50 Top 5 countries by learner growth75100125150200 Thailand128%Kazakhstan114%Argentina 113%Philippines 107%175256 JavaScript8 Graphic Design9 Regression AnalysisTop career skills among learnersGlobal Learner Trends*Covers the period of September 15, 2019 September 15, 2020 **See appendix for further skills methodologyServing Learners82020 Impact ReportSECTION 28 Tristen from Georgia, USAI come f rom an area with minimal opportunities for the poor and disadvantaged, especially in a field like IT.

7 My progress in the IT field shows that anyone can accomplish whatever they set their mind to if they get the right opportunities. Helping Learners Achieve Their Goals87%Learners Report career benefits88%Learners without a bachelor's degree Report career benefits91%Learners in emerging markets Report career benefits84%Unemployed learners Report career benefitsSix months after completing a course on Coursera , all learners receive a Learner Outcomes Survey asking about the Impact of their learning. Below are the results from those who learned to improve their career, and as a result, achieved positive career outcomes like a promotion, pay increase, or new job.

8 *Outcomes conditional on learners having a stated career goal for taking content on Coursera . See appendix for further details on the Learner Outcomes Impact ReportConnecting PartnersConnecting Partners102020 Impact ReportSECTION 3385 Specializations17 MasterTrackTM Certificates20 Degrees10 Beyond the disruption on campuses worldwide, the pandemic will reshape how education is delivered f rom here on. Our partners have responded to the crisis with bold actions and rapid innovation. They provided f ree learning to millions of students, created content that led to a greater understanding of COVID-19, launched contact tracing courses to fight the spread, and helped affected workers regain employment.

9 At Coursera , we are proud to support a generous and resilient community of educators, building a more inclusive and accessible model of higher VandenboschChief Content OfficerExpanding Access to World-Class Learning150 University partners3,800 Courses Connecting Partners112020 Impact ReportSECTION 311 What lies ahead is an opportunity to end educational privilege. We shouldn t be satisfied with democratizing access to content. We need to democratize access to choice, to pathways, and to networks, that provide a lifetime of support and DeVaneyAssociate Vice Provost for Academic Innovation and Founding Executive Director for the Center for Academic Innovation.

10 University of Michigan Empowering Partners at ScaleTop innovations rated by partnersTop reasons why partners chose CourseraBroad reach of platform1 Reputation as a leader in online learning2 Ability to affect positive change3 Provides access to real-world computer lab environments and auto-graded feedback directly in courses without any downloaded software increasing equity for learners and expediting project authoring for instructors Allows instructors and course staff to easily import quizzes and assessments directly from Microsoft and Google documents using Coursera templates, streamlining the course creation processTeaches job-relevant skills through an in-browser interactive experience with step-by-step guidance from subject matter experts enabling hands-on learning at scale"I was really excited to share my happiness course with Coursera learners, but I had no idea it would be so popular.