2021 UPS Rate & Service Guide

1 2021 UPS Rate& Service GuideRetail RatesUpdated July 11, 2021 Stay on top of the latest UPS news, announcements and critical updates via e-mail at ContactsSupportUPS Customer 1-800- pick -UPS (1-800-742-5877) 1-800-877-1548 En Espa ol 1-800-782-7892 International 1-800-811-1648 Billing 1-800-554-9964 Hazardous Materials 1-800-833-0056 Hearing Impaired TTY/TDD 1-800-782-7892 Zone ChartsView or download at Technical 1-888-553-1118 UPS Package Design and Test Lab1-877-877-7229 UPS CampusShip SupportHelp Desk: 1-877-289-6418 (United States) Ground Time in ServicesUPS offers multiple options for shipments over 150 pounds. For more information on these services, go to pages 4-6. Air Freight 1-800-443-6379 Ocean Freight 1-800-443-6379 UPS Express Critical Express Shipping 1-800-714-8779 UPS Trade Direct 1-800-742-5727 UPS Worldwide Express Freight ServicesUPS Worldwide Express Freight at 1-800-782-7892 UPS SolutionsVisit to view the full portfolio of UPS UPS Store 1-800-789-4623 UPS Capital 1-877-263-8772 Parcel Pro 1-888-683-2300 UPS Mail Innovations 1-800-500-2224 UPS Supply Chain Solutions 1-800-742-57272021 Upd atesUpdates to this Guide are as follows:April5 Service Restrictions Tobacco and Vaping Products update.

2 Page 9 Other Charges Additional Handling description update ..page 124 July11 UPS Freight Services Discontinued Truckload and Less-Than-Truckload (LTL) Service update ..pages 2-26, 128-14 4 UPS Capital InsureShieldTM Shipping Insurance update ..page 6 UPS Export Zone Chart Zone update to UPS Worldwide Express Freight : Egypt, Kenya, Mauritius and R union ..pages 29-31 UPS Import Zone Chart Zone update to UPS Worldwide Express Freight: Egypt, Kenya, Mauritius and R union ..pages 39- 41 UPS My Choice for Business Premium Added new Premium Service option and description ..page To Use This GuideFind what you need to ship your packages from services and rates to packaging and payment in the following pages. For your convenience, the UPS Rate and Service Guide is divided into four sections that cover each of the primary steps involved in preparing and processing a shipment. At the beginning of each section, further detail as to what is covered in that section is provided.

3 Essential information regarding the general terms and conditions of Service governing UPS and its affiliates in the transportation of packages and UPS Worldwide Express Freight Midday and UPS Worldwide Express Freight pallets in the United States is provided in the UPS Tariff/Terms and Conditions of Service United States available at 1 CHOOSING A Service PAGES 3-9 Determine the Service that best meets your needs for domestic, export and import shipping. Also, learn about certain Service restrictions that may 2 PREPARING A SHIPMENT PAGES 10-24 Information about how you package a shipment, determine the rate and get the shipment to UPS is 3 DETERMINING THE RATE PAGES 25-138 Determine the rates and zones for domestic, export and import shipments. Also, learn about value-added services that are 4 TRACKING AND PAYMENT PAGES 139-14 4 Convenient and up-to-the-minute ways to track shipments are reviewed, as well as an explanation of the UPS invoice, its presentation and various billing and payment Table of ContentsIn this UPS Rate and Service Guide , you will find the 2021 UPS Package Retail Rates for the 48 contiguous states, effective July 11, 2021 (unless otherwise noted).

4 Shippers who do not receive Daily Rates will be charged Retail Rates. This Guide also applies to customers who have packages processed at The UPS Store locations, UPS Customer Centers, UPS Alliance Locations or UPS Authorized Shipping Outlet locations.* You will also find Service and rate information for Air Freight. The most current version of this Guide can be downloaded at * Third-Party Retailer charges for value-added services and other surcharges may vary from the charges set forth herein. All charges by UPS Authorized Shipping Outlets and certain UPS Alliance Locations may vary, but packages processed at those locations still are subject to the general terms and conditions set forth herein. Choosing a ServiceUPS Preparing a ShipmentSpecial Packaging Needs ..11 Packaging Guidelines ..13 Determine the Weight and Solutions ..21 Pickup and Drop-off Determining the RateDetermine the Rate ..26 Determine the Rate and West and East State Classifications.

5 28 Export ..29 Worldwide Zone Chart ..29 Canada Zone Chart ..33 UPS Standard Zone Chart (to Mexico)..38 Worldwide Zone Chart ..39 UPS 3 Day Select and UPS Standard Zone Chart (from Canada) ..42 UPS Standard Zone Chart (from Mexico) .. UPS Next Day Air UPS Next Day Air ..48 UPS Next Day Air Saver ..52 UPS 2nd Day Air ..56 UPS 2nd Day Air ..60 UPS 3 Day Select ..64 UPS UPS Simple Rate ..72 UPS Next Day Air Freight ..74 UPS 2nd Day Air UPS 3 Day Freight ..74 UPS Next Day Air Freight NGS ..75 UPS 2nd Day Air Freight UPS 3 Day Freight ..76 Shipment UPS Worldwide Express Plus ..77 UPS Worldwide Express ..77 UPS Worldwide Express Freight Midday ..80 UPS Worldwide Express Freight ..81 Determining the Rate (continued)Export (continued) UPS Worldwide Saver ..82 UPS Worldwide Expedited ..85 UPS Standard To Canada ..88 To Me x ico ..91 Import ..94 Shipment UPS Worldwide Express UPS Worldwide Express NA1.

6 95 UPS Worldwide UPS Worldwide Express Freight UPS Worldwide Express UPS Worldwide Saver ..100 UPS Worldwide UPS 3 Day Select from UPS Standard From From UPS Returns ..121 North American North American Air UPS Worldwide Expedited Ground Freight ..132 Other Charges ..113 North American North American Air UPS Worldwide Expedited Ground Tracking and PaymentTrack Your Shipment .. 14 0 Reviewing Your To Use This GuideSection 1 CHOOSING A SERVICED etermine the Service that best meets your needs for domestic, export and import shipping. Also, learn about certain Service restrictions that may Overview of UPS services. Pages 4-6n Review Service restrictions for domestic, export and import shipments. Pages 7-9 Section 2 PREPARING A SHIPMENT PAGES 10-24 Section 3 DETERMINING THE RATE PAGES 25-13 8 Section 4 TRACKING AND PAYMENT PAGES 139-14 Available Flight1-3 Days2-5 DaysWithin 3 Days3-5 DaysDay-DefiniteExport PageImport PageUPS Worldwide Express Plus 7795 UPS Worldwide Express NA1 N/A95 UPS Worldwide Express 7795 UPS Worldwide Express Freight Midday 8098 UPS Worldwide Express Freight 8199 UPS Worldwide Saver 82100 UPS Worldwide Expedited 85103 UPS 3 Day Select from Canada N/A106 UPS Standard to/from Canada 88107 UPS Standard to/from Mexico 91109 UPS Air Freight Premium Direct **UPS Air Freight Direct **UPS Air Freight Consolidated ** *Call 1-800-443-6379 for rates and additional : Some shipments to and from certain locations may require additional time in transit.

7 For guarantee details, Service availability and time commitments, visit for packages and (or call 1-800-443-6379) for Air Freight. Visit for time in transit changes effective during the holiday season. Import services are not available for UPS international package and UPS Worldwide Express Freight services at any The UPS Store location, any UPS Drop Box, any UPS Customer Center, any UPS Alliance Location (Staples) or any UPS Authorized Shipping Outlet. Hold at Location available for UPS Worldwide Express Freight at UPS Worldwide Express Freight Centers. Air Freight services are not available at any The UPS Store location, any UPS Drop Box, any UPS Customer Center, any UPS Alliance Location (Staples) or any UPS Authorized Shipping Day1 Day2 Days3 DaysWithin 5 DaysPageUPS Next Day Air Early 44 UPS Next Day Air 48 UPS Next Day Air Saver 52 UPS 2nd Day Air 56 UPS 2nd Day Air 60 UPS 3 Day Select 64 UPS Ground 68 UPS Simple Rate 72 UPS Ground with Freight Pricing 6 UPS ServicesUnited States PackageInternational Package and FreightUPS Services Choosing a ServiceUPS ServicesSame Day1 Day2 Days2-3 Days3-5 DaysWithin 3-4 DaysDay- DefinitePageUPS Next Day Air Freight 74 UPS Next Day Air Freight NGS 75 UPS 2nd Day Air Freight 74 UPS 2nd Day Air Freight NGS 75 UPS Worldwide Expedited Air Freight ( ) *UPS Worldwide Expedited Ground Freight ( )

8 *UPS 3 Day Freight 74 UPS 3 Day Freight NGS 75* Delivery is guaranteed when UPS is the customs broker. Call 1-800-443-6379 for rates and additional : Some shipments to and from certain locations may require additional time in transit. For guarantee details, Service availability and time commitments, visit for packages and (or call 1-800-443-6379) for Air Freight and UPS Worldwide Expedited Ground Freight. Visit for time in transit changes effective during the holiday season. Import services are not available for UPS international package and UPS Worldwide Express Freight services at any The UPS Store location, any UPS Drop Box, any UPS Customer Center, any UPS Alliance Location (Staples) or any UPS Authorized Shipping Outlet. Hold at Location available for UPS Worldwide Express Freight at UPS Worldwide Express Freight Centers. Air Freight services are not available at any The UPS Store location, any UPS Drop Box, any UPS Customer Center, any UPS Alliance Location (Staples) or any UPS Authorized Shipping American ServicesServiceOther InformationUPS CAPITAL SERVICESI nsureShieldTM Shipping InsuranceProtect in-transit shipments and warehoused goods against loss, damage or porch piracy with higher coverage limits than non-insurance declared value programs.

9 Worldwide coverage for package and freight shipments regardless of mode and carrier. Coverage options for unique commodities, including wine/spirits and other time- and temperature-sensitive goods. Coverage and advanced risk mitigation protocols for jewelry, loose stones and watches through Parcel Pro . Ship confidently with InsureShieldTM shipping insurance knowing claims are filed easily and paid quickly. Visit for more information on a Certificate of Insurance. Call 1-877-263-8772 to speak to a UPS Capital licensed payments securely and easily with UPS Capital Merchant Services. Multiple payment options Call 1-877-263-8772 or visit Next-business-day fundingMULTIPLE-PACKAGE SHIPMENTSThis offering is ideal for multiple-package shipments where a pallet is not required. Each package has its own shipping label and unique tracking Ground with Freight Pricing Guaranteed day-definite UPS Ground delivery within one to five business days in the 48 contiguous states for shipments over 150 pounds.

10 With UPS Ground with Freight Pricing, customers have the ability to rate and ship UPS Ground Service using LTL shipment characteristics, such as Freight Class. Visit fp for more information about shipment eligibility and : Available at select locations of The UPS Store or UPS Customer Centers. Visit for time in transit changes effective during the holiday Restrictions 7 Hazardous Materials and International Dangerous GoodsNotes: UPS Worldwide Express Freight Midday and UPS Worldwide Express Freight services are included unless otherwise noted. Hazardous Materials are not accepted for transportation using UPS Simple Rate, UPS Ground with Freight Pricing or UPS Worldwide Expedited Ground Freight. For shipping Dangerous Goods and Hazardous Materials via Air Freight, refer to the UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International at UPS Supply Chain Solutions freighttermsofservice or call 1-800-443-6379 for more information.