2022 UPS Canada Rate & Service Guide

1 2020 UP S CanadaEffective July 1, 2020 Rate and Service GuideDaily To Use This GuideThis Guide is your introduction to the world of UPS shipping, logistics and other business solutions. Use it with the companion 2020 Terms and Conditions supplement and Zone Guides, available for download online at , to determine your shipping, import and export costs and the level of Service you need. You may also visit , or use UPS shipping software, for free, feature-packed automated shipping rates in this Guide are in Canadian funds, excluding customs brokerage fees to the visit for the most up-to-date rate and Service 1 PREPARING A SHIPMENT PAGES 5 13 Section 2 SHIPPING SERVICES AND RATES PAGES 14 83 Section 3 IMPORT SERVICES AND RATES INTO Canada PAGES 84-113 Section 4 CUSTOMS brokerage PAGES 114-117 Section 5 UPS FREIGHT FORWARDING PAGES 118-124 Section 6 VALUE-ADDED SERVICES PAGES 125-1392 Table of ContentsTable of ContentsPreparing a ShipmentPackaging Worldwide Express Freight , Air Freight and Less-Than-Truckload.

2 9 Air Freight and Less-Than-Truckload ..11 Determine the Weight and Worldwide Express Freight ..12 Air Freight ..13 Shipping Services and Rates for guaranteed* on-time deliveryShip WorldwideUPS Worldwide Express Plus 2+ business days by 9 ..15 UPS Worldwide Express 2+ business days by 10:30 ..16 UPS Worldwide Express Saver 2+ business days by end of day ..20 UPS Worldwide Expedited 3+ business Worldwide Express Freight Midday 2+ business days by noon or 2 ..28 UPS Worldwide Express Freight 2+ business days by end of day ..30 Ship to the and MexicoUPS Express Early 1 business day by 8 :30 :30 ( only) OVERNIGHT ..34 UPS Express 1+ business days by 10:30 ..38 UPS Express Saver 1+ business days by end of day.

3 42 UPS Expedited 2+ business days ..46 UPS 3 Day Select 3 business days ( only) ..50 UPS Standard Scheduled day ( only) ..54 UPS Worldwide Express Freight Midday 1+ business days by noon or 2 ..58 UPS Worldwide Express Freight 1+ business days by end of day ..60 Ship within CanadaUPS Express Early 1 business day by 9 OVERNIGHT ..64 UPS Express 1 business day by 10:30 OVERNIGHT ..68 UPS Express Saver 1 business day by 3 OVERNIGHT ..72 UPS Expedited 2 business days ..76 UPS Standard Scheduled day ..80 Import Services and Rates into Canada for guaranteed* on-time deliveryImport from the UNITED STATES and MEXICOUPS Worldwide Express Plus 1+ business days by 9 ..86 UPS Worldwide Express 1+ business days by 10:30.

4 87 UPS Worldwide Express Saver 1+ business days by end of day ..88 UPS Worldwide Expedited 2 business days ..89 UPS Standard Scheduled day ( only) ..90 UPS Worldwide Express Freight Midday 1+ business days by noon or 2 ..94 UPS Worldwide Express Freight 1+ business days by end of day ..96* UPS guarantees delivery of your shipment on time, as scheduled or your money back. Time in transit varies based on origin and destination. Please obtain specific shipment details at or call 1-800-PICK-UPS. For international shipments to qualify for the on-time delivery guarantee, brokerage Service must be provided by UPS or its designate. Call 1-800-PICK-UPS for Table of Contents (cont i nue d) Table of Contents 3 Import Services and Rates into Canada for guaranteed* on-time delivery (continued)Import from OTHER COUNTRIESUPS Worldwide Express Plus 2+ business days by 9.

5 86 UPS Worldwide Express 2+ business days by 10:30 ..98 UPS Worldwide Express Saver 2+ business days by end of day ..102 UPS Worldwide Expedited 3+ business days ..106 UPS Worldwide Express Freight Midday 2+ business days by noon or 2 ..110 UPS Worldwide Express Freight 2+ business days by end of day ..112 Customs BrokerageCustoms brokerage for the Importer: Package ..115 Customs brokerage : Air and Ocean Freight and Less-Than-Truckload ..117 UPS Freight ForwardingAir Freight Within Canada , and to and from the and Puerto Rico: ..119 UPS Next Day Air Freight ..120-121 UPS 2nd Day Air Freight ..120-121 UPS 3 Day Freight ..120-121 Air Freight International ..122 Ocean Freight ..123 Truckload Freight.

6 124 Value-Added ServicesShipping Solutions ..127 Packaging ..132 Tracking and Notifications ..133 Customs ..134 Customer ..136 Billing ..137 Additional Charges ..138-139* UPS guarantees delivery of your shipment on time, as scheduled or your money back. Time in transit varies based on origin and destination. Please obtain specific shipment details at or call 1-800-PICK-UPS. For international shipments to qualify for the on-time delivery guarantee, brokerage Service must be provided by UPS or its designate. Call 1-800-PICK-UPS for Essential ContactsStay on top of the latest UPS news, announcements and critical updates via email at ContactsSupportCustomer 1-800 -PICK-UPS (1-800 -742-5877) On Twitter @UPSHelp_CAUPS Technical Support1-888-877-TECH (1-888-877-8324)Billing Inquiries1-888-592-6188 Zone GuidesView or download at UPS Package Design and Test 1-877-877-7229 Export ServicesUPS offers multiple options for shipments over 150 pounds or 68 Express Critical 1-800-714-8779 UPS Freight LTL and Truckload1-800-333-7400 (LTL) 1-888-682-4652 (TL)Air 1-800-298-8965 Ocean 1-800-298-8965 UPS Worldwide Express Freight 1-800 -PICK-UPS (1-800 -742-5877)

7 SolutionsUPS Capital 1-866-541-8870 UPS Industry Solutions 1-888-565-9688 UPS Trade Management Services with UPSF ollow us on Twitter@UPS_CanadaLike us on us on us on To Use This GuideSection 1 PREPARING A SHIPMENT Packaging Guidelines Package Pages 6 8 UPS Worldwide Express Freight , Air Freight and Less-Than-Truckload Pages 9 11 Determine the Weight and Size Package Page 8 UPS Worldwide Express Freight Page 12 Air Freight Page 13 Section 2 SHIPPING SERVICES AND RATES PAGES 14 83 Section 3 IMPORT SERVICES AND RATES INTO Canada PAGES 84-113 Section 4 CUSTOMS brokerage PAGES 114-117 Section 5 UPS FREIGHT FORWARDING PAGES 118-124 Section 6 VALUE-ADDED SERVICES PAGES 125-1396 Packaging Guidelines: PackagePackaging Guidelines PACK AGEWe offer a variety of free packaging for most air and international services.

8 Customers with a UPS account can request supplies, free of charge, by selecting Order Supplies under the Shipping tab of the homepage or by calling PackagingPackaging Type*Billable WeightUPS Express Envelope Available in legal and letter sizes Up to 1 pound or kilograms: Special flat rate pricing Over 1 pound or kilograms and up to 3 pounds or kilograms: The UPS Pak rate will apply Over 3 pounds or kilograms: Charges are based on actual weight and rated as a packageUPS Express Pak UPS Express Pad PakUPS Express Hard Pak Up to 3 pounds or kilograms: Special flat rate pricing Over 3 pounds or kilograms: Charges are based on actual weight and rated as a packageUPS Express BoxUPS Express Tube Compare the actual weight to the dimensional weight; the greater of these is the billable weightAll other packaging Compare the actual weight to the dimensional weight; the greater of these is the billable weight* See page 132 for package is no limit on the number of pieces per shipment or the total weight of a shipment.

9 However, for each individual package, the following weight and size restrictions apply: maximum weight of 150 pounds or 68 kilograms per package maximum length of 108 inches or 274 centimetres per package maximum total of 165 inches or 419 centimetres for length and girth [(2 x width) + (2 x height)] combinedItems with Special Packaging/Labelling NeedsBatteries There are many kinds of batteries available today and several are regulated as Dangerous Goods in transportation that may only be shipped by contract shippers within the UPS authorized dangerous goods Service or Strapped BoxesOnly same-sized boxes may be strapped together. Use a minimum of four criss-crossed bands, two in each direction. Put address information on every box.

10 When strapping packages, each box must be strong enough to hold the total weight of the strapped and WallpaperRolled goods travel best when shipped in corrugated boxes. If a fabric roll is shipped in a polybag, make sure the bag is tightly wrapped and taped against the roll to reduce the risk of tearing. Place duplicate labels inside cores or between top layers of Shaped Items and Bare MetalsCompletely tape down the address label. Do not use flying tags. Secure blunt, sharp or protruding edges with taped-on pieces of corrugated cardboard. Protect the surface of the item as or Heavy PackagesFor all packages weighing over 70 pounds ( kilograms), a heavy weight sticker is required. Visit or call 1-800-PICK-UPS to order heavy weight a wide band of pressure-sensitive tape through the centre and completely around the body of the tire so the tape is attached to itself.