50 Activities for Diversity Training

1 50 Activities forDiversity TrainingJonamay LambertandSelma MyersHuman Resource Development Press, , Massachusetts 1994 by Jonamay Lambert and Selma materials that appear in this book, other than those quoted from priorsources, may be reproduced for educational/ Training Activities . There is norequirement to obtain special permission for such uses. We do, however, askthat the following statement appear on all from 50 Activities for Diversity Training , by JonamayLambert and Selma Myers. HRD Press, permission statement is limited to reproduction of materials for educationalor Training events. Systematic or large-scale reproduction or distribution orinclusion of items in publications for sale may be carried out only with priorwritten permission from the by HRD Press22 Amherst RoadAmherst, MA 010021-800-822-2801 ISBN 0-87425-980-0 Production services by Clark RileyCover design by Old Mill GraphicsEditorial work by Lisa WoodContentsAbout the Authors.

2 VPreface .. viiIntroduction .. 3 Part 1 Diversity That Feeling .. Letter Game .. Do You Know? .. Marches On .. to the Future .. the Future .. Hat Dance .. Your Pick Learning Styles .. Savvy.

3 2910. Head in the Clouds, Nose to the Grindstone .. 31 Part 2 CULTURE AND DIVERSITY11. Introductions .. 3512. Understanding the Impact of Culture on Work .. 3713. Ups and Downs .. 4314. Personal Influences .. 4515. The Way It Is: The Real Issues .. 5116. What Is Culture? The Iceberg Theory .. 5317. Cultural Baggage .. 5718.

4 First Thoughts .. 5919. Points of View .. 6520. Seeing Is Believing, or Is It? .. 6921. Communicating Our Way .. 7522. DESO Model of Intercultural Communication .. 7923. Qualities That Make a Difference .. 8924. Addressing Language Barriers .. 9325. Action Plan .. 10326. The Impact of Change .. 107 Part 3 CHANGE, COMMUNICATION AND CONFLICT RESOLUTION27.

5 Dealing with Change: Barriers and Strategies .. 11528. Self-Assessment Regarding Change .. 12129. Introduction to Listening: A Self-Inventory .. 12530. Name Your Partner .. 13131. Non-Verbal Communication .. 133iii32. Self-Talk .. 14333. Coaching Across Cultures .. 15734. Multicultural Team Building .. 17135. Addressing Conflict Resolution .. 18336.

6 Resolving Disputes: Skills for Third-Party Intervention .. 203 Part 4 GENDER AT WORK37. Historical Overview .. 22138. Gender Issues at Work .. 22939. Written and Unwritten Rules .. 23740. Inclusion Exclusion .. 24541. Gender Tapes: Decades on Parade .. 24742. Myths and Stereotypes: Old Wives Tales .. 25543. First and Lasting Thoughts .. 25944. Strategies for Success .. 26345.

7 Communicating Across Gender .. 26946. Worlds Apart or Is It Words Apart? .. 27747. Communication Style .. 285 Part 5 CULTURE AND CAREER TRANSITIONS48. Identifying Your Values: An Exploration .. 29749. Reviewing Your Itinerary .. 30350. Finding the Right Boss: Getting Back on the Right Track .. 311ivAbout the AuthorsJonamay LambertLambert & Associates2814 Craig DriveDes Plaines, IL 60018(708) 298-0143 Jonamay Lambert, M. A., is President of Lambert & Associates, a Chicago-basedconsulting firm specializing in research, Training and development for minorityand targeted designs customized Training programs for a wide variety of public andprivate institutions.

8 She also provides English language programs. Her diverseclients include Peat, Marwick, Main Illinois Bell; Illinois State Boardof Education; Illinois State University; Department of Commerce andCommunity Affairs; Cook Country Adult Probation; Selstrom Manufacturing,and Orval Kent Foods, experienced presenter, her Training programs bridge the gap between theoryand practice. They are tailored for the needs of the organization, designed formaximum participant involvement and skill development, and presented forpractical application on the MyersIntercultural Development San Mario DriveSolana Beach, CA 92075(619) 755-3160 Selma Myers, M. A., co-author, is President of Intercultural Development Inc., aCalifornia-based company that specializes in intercultural Training for industry,government and consults with industrial clients such as Hewlett-Packard, Northern Telecom,TRW, Fujitsu Systems and Levi Strauss; private universities, such as theuniversities of San Francisco and San Diego; state universities, such as California,Michigan and Wisconsin; financial institutions, utilities, health careorganizations, government departments, trade associations, etc.

9 She alsobrought intercultural Training to the L. A. Olympics 84 Host Training Myers helped found, and was a Director of, the American Language instituteat San Diego State University, administering programs for foreign businessmenand students. She was also consultant for the Managing Diversity trainingvideo, produced by CRM taught American Culture to professors at the Beijing Institute of Technology,Peoples Republic of China, was a senior lecturer and consultant on a five-monthFulbright grant in South America and a summer teaching fellow at and/or author make no warranties, express or implied, withrespect to this book and neither assumes any responsibility for any legalcomplaint or action occasioned by any following of its guidelines. The userassumes all risk and liability whatsoever in connection with the use of or relianceupon the materials contained herein and there are no oral agreements orunderstandings or warranties collateral to or affecting the understanding implicitin the purchase of this book is intended only as a general guide to Diversity Training , is not to beconstrued as written in accordance with Equal Employment Opportunity (EEO)laws, and is not intended to serve as a substitute for legal advice.

10 The practicesof the user organization should be tailored to accommodate to the particularneed. In case of any uncertainty with respect to specific organization policy,competent legal counsel should be individuals portrayed in this book are completely fictional. Anyresemblance to real persons, living or dead, is purely now, most organizations are aware that changes in the general populationwill profoundly affect the make-up of their work force in the next century. Thisbook is therefore designed to meet the needs of professionals who are expectedto address the implications of cultural Diversity through Training , facilitating andother developmental underlying philosophy in 50 Activities for Diversity Training is to trainworkshop participants to deal constructively with the changing workforce, andto do so in a non-threatening environment. A new awareness, coupled withmatching skills, can build bridges of understanding and cooperation which willinfluence daily participating in the Activities offered in this guide will first examinetheir own cultural backgrounds.