A Design Science Research Methodology for …

1 A Design Science Research Methodology for Information Systems Research 1,2. Ken Peffers University of Nevada, Las Vegas, College of Business Administration 4505 Maryland Parkway Las Vegas NV 89154-6034 USA. Tel +1-702-895-2676, Fax +1-702-446-8370 2. Tuure Tuunanen The University of Auckland Business School, The Dept. of ISOM. Symonds Street 7, Private Bag 92019 Auckland, New Zealand Tel +64-9-373-7599 ext. 84622, Fax: +64-9-373-7430 Marcus A. Rothenberger University of Nevada, Las Vegas, College of Business Administration 4505 Maryland Parkway Las Vegas NV 89154-6034 USA. Tel +1-702 895 2890, Fax +1-702-895-0802 Samir Chatterjee Claremont Graduate University School of Information Systems & Technology Claremont, CA 91711.

2 Tel +1-909-607-4651 Published in Journal of Management Information Systems, Volume 24 Issue 3, Winter 2007-8, pp. 45-78. 1 2. Corresponding Author The first two authors made substantially similar contributions to this paper. First authorship was determined by rotation among papers. KEN PEFFERS is an Associate Professor of MIS at the University of Nevada Las Vegas. He received his in Management Information Systems from Purdue University. His current Research focuses on making the right IS investments for the firm, on IS planning, and on requirements determination for new information systems. His Research articles have been published in such journals as Communications of the ACM, Journal of Management Information Systems, Information Systems Research , IEEE Transactions on Engineering Management, Organization Science , JITTA, and Information &.

3 Management. Dr. Peffers is a member of the Sault Ste. Marie Tribe of Chippewa Indians of Michigan. TUURE TUUNANEN is a Senior Lecturer in The Department of Information Systems and Operations Management at The University of Auckland. He holds a (Econ) from the Helsinki School of Economics. His current Research interests lie in the areas of IS. development methods and processes, requirements engineering, risk management and convergence of IS and marketing disciplines, specifically in Design of interactive consumer services and products. His Research has been published in Information &. Management, Journal of Database Management, Journal of Information Technology Theory and Application, Journal of Management Information Systems, and Technology Analysis and Strategic Management.

4 In addition, his work has appeared in a variation of conference proceedings within his Research interest areas, such as AMCIS, ECIS, eCOMO, DESRIS, HICSS, IRIS, ISD, Mobility Roundtable, PACIS, RE, WeB, and WITS. Dr. Tuunanen is a member of ACM, AIS and IEEE. More up-to-date information about his Research is available at MARCUS A. ROTHENBERGER is an Associate Professor of MIS at the University of Nevada Las Vegas. He holds a in Information Systems from Arizona State University. Dr. Rothenberger's work includes theory testing, theory development, and Design Science Research in the areas of software process improvement, software reusability, performance measurement, and the adoption of Enterprise Resource Planning systems.

5 His work has appeared in major academic journals, such as the Decision sciences Journal, IEEE Transactions on Software Engineering, Communications of the ACM, and Information & Management. Dr. Rothenberger is regularly involved in major academic conferences, including the International Conference on Information Systems and the Americas Conference on Information Systems. He is a Member of the Association for Information Systems (AIS) and the Decision sciences Institute (DSI). SAMIR CHATTERJEE is an Associate Professor in the School of Information Science and Director of the Network Convergence Laboratory at Claremont Graduate University. Prior to that, he taught at the J Mack Robinson College of Business, Georgia State University, in Atlanta.

6 He holds a from the School of Computer Science , University of Central Florida. In the past, his Research work has been on ATM scheduling systems, efficient routing protocols, TCP/IP performance over HFC cable networks, QOS. and all-optical networking. Currently he is exploring fundamental challenges in Voice/Video over IP, real-time protocols and secured PKI infrastructures. He is a member of ACM, IEEE, and IEEE Communications Society. He has published widely in respected scholarly journals such as Communication of the ACM, Computer Networks &. ISDN Systems, Computer Communications, Communications of the AIS, Information System Frontiers, ACM Computer Communication Review and others. He has authored more than 34-refereed ACM and IEEE conference papers.

7 He is a core member of Internet2 Middleware working group on videoconferencing and has served as an expert on the Computer Science and Technology Board panel under National Research Council. He has received several NSF grants and funding from private corporations such as BellSouth, Northrop-Grumman, Bank of America, GCATT, Georgia Research Alliance, Hitachi Inc, Fore Systems for his Research . He is the secretary of EntNet Technical Committee for IEEE Communications Society. He also co-founded a startup company VoiceCore Technologies Inc in 2000. A Design Science Research Methodology for Information Systems Research ABSTRACT: The paper motivates, presents, demonstrates in use, and evaluates a Methodology for conducting Design Science (DS) Research in information systems.

8 DS is of importance in a discipline oriented to the creation of successful artifacts. Several IS researchers have pioneered DS Research in IS, yet over the last 15 years little DS Research has been done within the discipline. The lack of a Methodology to serve as a commonly accepted framework for DS. Research and of a template for its presentation may have contributed to its slow adoption. The Design Science Research Methodology (DSRM) presented here incorporates principles, practices, and procedures required to carry out such Research and meets three objectives: it is consistent with prior literature, it provides a nominal process model for doing DS Research , and it provides a mental model for presenting and evaluating DS Research in IS.

9 The DS process includes six steps: problem identification and motivation, definition of the objectives for a solution, Design and development, demonstration, evaluation, and communication. We demonstrate and evaluate the Methodology by presenting four case studies in terms of the DSRM, including cases that present the Design of a database to support health assessment methods, a software reuse measure, an Internet video telephony application, and an IS planning method. The designed Methodology effectively satisfies the three objectives and has the potential to help aid the acceptance of DS. Research in the IS discipline. KEYWORDS AND PHRASES: Design Science , Design Science Research , Design theory, Methodology , mental model, process model, case study.

10 Introduction Information systems is an applied Research discipline, in the sense that we frequently apply theory from other disciplines, such as economics, computer Science , and the social sciences , to solve problems at the intersection of IT and organizations. However, the dominant Research paradigms that we use to produce and publish Research for our most respected Research outlets largely continue to be those of traditional descriptive Research borrowed from the social and natural sciences . We have recently accepted the use of interpretive Research paradigms, but the resulting Research output is still mostly explanatory and, it could be argued, not often applicable to the solution of problems encountered in Research and practice.