A fresh start to saving in the new year - members1st.org

1 AVENUES. MEMBERS 1st NEWSLETTER | JANUARY/FEBRUARY 2018. a fresh start to saving in the new year COMING SOON: OUR NEW. GOAL savings ACCOUNT. PAGE 8. MEET OUR MARKETING. DEPARTMENT PAGE 10. 2018 1. Members 1st FCU does not promote, endorse, or en- sure the accuracy of information found on any website or publications referenced in this publication. This newsletter is intended to be informative in nature and should not be construed as legal or financial advice. EDITOR. Lisa M. Reynolds, Marketing Specialist NOMINATE US. MANAGING EDITOR FOR SIMPLY THE BEST! Lisa Pomeroy, Marketing Team Leader DESIGNER. Carrie Barlup, Graphic Designer Go to the Professional Services Category 2018 Members 1st Federal Credit Union Best Credit Union: Members 1st FCU. 5000 Louise Drive, Mechanicsburg, PA 17055. Federally insured by NCUA. We do business in accordance with the Federal Fair Housing Law and Best Financial Planner: Equal Credit Opportunity Act. Members 1st Investment Services GET CONNECTED Best Insurance Agency: Members 1st Insurance Services Nominate us online at DIRECTORY.

2 TELEBRANCH (CUSTOMER SERVICE): Membership and account inquiries, transactions simply-the-best-2018. and account services (800) 237-7288 Nomination deadline: March 15. Voting begins: April 15. Mon-Wed: 7:30 - 5 Th: 7:30 - 6 Fri: 7:30 - 7 Sat: 8:30 - 2 Do not include any personal information such as your We appreciate your support! account number, Social Security Number, credit card numbers, electronic services, PINs, passwords or mother's maiden name in any email correspondence. ADMINISTRATIVE HEADQUARTERS: THINKING ABOUT A NEW. (800) 283-2328 Mon-Fri: 9 - 5 For additional phone numbers, go to JOB IN THE NEW YEAR? Contact Us. 5000 Louise Drive PO Box 40 Because of our continued growth, Mechanicsburg, PA 17055 we are hiring Tellers, Managers, ROUTING NUMBER: 231382241 Support Associates, and more! GENERAL CORRESPONDENCE: Members 1st Federal Credit Union PO Box 40 Mechanicsburg, PA 17055 xcellent benefits &. E. LOAN PAYMENTS: incentive program Members 1st Federal Credit Union 10 paid holidays PO Box 2104 Mechanicsburg, PA 17055-2104.

3 VISA CREDIT CARD PAYMENTS: Earn paid time off Members 1st Federal Credit Union immediately PO Box 2109 Mechanicsburg, PA 17055-1719. DEPOSITS: Associate & family events Members 1st Federal Credit Union Tuition reimbursement*. PO Box 2110 Mechanicsburg, PA 17055-1710. When sending a loan payment or deposit,please include T. raining & career your payment coupon and/or use a deposit or loan payment ticket available at advancement opportunities *Certain conditions apply. BRANCH & ATM LOCATER. Go to Locations (top). Zip code or city search available. Apply online at SURCHARGE FREE ATMS. To find a surcharge-free ATM near you go to Locations (top). Select: Surcharge Free CO-OP ATMs Surcharge Free CU$ ATMs We are an Equal Opportunity Employer. 2 AVENUES. Member photo, Crystal Hunt, Harrisburg Skyline Reflections on the past year continues to be greatly missed. a Goal savings Account Last year was a prosperous (read more about it on pages year for the credit union.)

4 8-9) and a new Home Equity We added 74,510 new loan product. Our electronic members, and 818 new Select services will continue to be Employer Groups to our Field updated and enhanced as the of Member ship. We were year progresses. selected as Simply the Best Members 1st is very proud Credit Union for the 13th year. to be your preferred finan- Our Membership Satisfaction cial institution. We are here Rating continues to be to be your financial partner unprecedented with a score by delivering unparalleled of experiences and to be your W. elcome to 2018! In 2018, we will be adding community partner by making Before I review several new branch locations Central PA a great place to live. what's in store to better serve our growing Thank you for being a for this year, I would like to membership. We recently valued member and remember reflect on the past year and completed an expansion of to tell your friends and family take a look at our credit union's our administrative complex in about us.

5 We look forward to a successes. Mechanicsburg in order to add fantastic year! I would be remiss if I didn't more positions and be more ef- mention the passing of our ficient in areas such as the call longtime CEO, Bob Marquette. center, information technology His leadership and dedication and member services. to Members 1st over the past We will also be introducing George Nahodil 30 years was inspiring and he great new products including President and CEO. OUR MEMBERSHIP. SATISFACTION RATING. CONTINUES TO BE. WE ADDED UNPRECEDENTED. 74,510 WITH A SCORE OF. NEW MEMBERS, & 818. WE WERE SELECTED AS. SIMPLY THE BEST. NEW SELECT CREDIT UNION. 13TH YEAR. EMPLOYER. GROUPS for the 20183 3. 2018. DATES TO REMEMBER. 19. FEB. CREDIT UNION YOUTH MONTH. HOLIDAY CLOSING In April we will be celebrating our MONDAY, FEBRUARY 19 youth members with special events, PRESIDENT'S DAY promotions, and activities! The 2018. Administrative Headquarters and Branch national theme is The Science of locations closed, excluding In-Store saving .

6 Stay tuned for more details and Giant Branches. specific dates. ANNUAL MEETING. TUESDAY, APRIL 10, 4 APRIL. 7. Administrative Headquarters Reservations are required. RSVP to Jill Conway at (717) 795-5128 or BUS TRIP. WASHINGTON DC - A DAY ON YOUR OWN . SATURDAY, APRIL 7. Departs Administrative Headquarters, Mechanicsburg, at 7:30 REGISTER FOR OUR Departs Washington, at 6:00 FREE SEMINARS! Drive Time: 2 hours Visit our calendar of events page on Cost: $ per person to learn more and to RSVP Deadline: March 9, 2018. register. Full payment must be made in advance by personal check or money order payable to Members 1st FCU. Checks may be dropped off SAVE MONEY at any branch location or mailed directly to: ALL YEAR LONG! Members 1st FCU. Attn: Tim Wortman The Bonus Book 5000 Louise Drive 2018 is on sale now at Mechanicsburg, PA 17055. all branches. Save at Payment deadline is 30 days prior to restaurants, entertainment departure date. Registration will be venues and more!

7 On sale confirmed once full payment is received. There will be no refunds unless the entire for $28 now through August. Proceeds trip is cancelled. Bus trips are for members benefit local athletes of Capital Area M and their guests. Register online at Special Olympics. 4 AVENUES. HIGHLIGHTS HAPPENINGS &. Supporting the Community and our Members, One Event at a Time. Part of the Members 1st Mission State borhoods in which we live and work is woven ment and one of our core values is into our daily service to our members, our Service to Members & Community. We put yearly goals, and into our entire credit union's those words into action all year long. In 2017, culture. our associates participated in 292 charitable Below is just a snapshot of a few of our and community events. Plus, we have logged 2017 charitable and community events from 5,789 volunteer hours throughout the year. around our region. This commitment to the community and neigh- We hope to see you at an event soon!

8 Mighty Member greets members as they visit our Associates present a check and turkeys to the tents during a special event in Palmyra, Lebanon York County Food Bank. Five other food banks also County. received donations. Associates and Penny the Pup man a table at our Greenfield branch, Associates ran the Harrisburg Lancaster. Mile to support the YMCA. Associates presented a check to the Sgt. Schoeller Memorial Fund at the Walnut Bottom Rd., Carlisle branch. Funds were raised from our Halloween donations. 2018 5. Your Loyalty = Big Benefits MEMBER LOYALTY REWARDS IS WHAT ARE THE REWARDS. A UNIQUE REWARD PROGRAM LEVELS? We offer four Reward Levels: BASED ON YOUR ACCOUNT Silver RELATIONSHIP WITH US. WE Gold WANT TO THANK YOU FOR BEING Platinum Titanium A LOYAL MEMBER, AND THAT The levels are determined by the TOTAL. MEANS BIG savings FOR YOU! balance of all your accounts as of month end, including savings , loans and Members T. hinking about opening a certificate?

9 1st Investment Services balances. (It does Did you know that you may qualify for not include mortgages or apply to business a bonus rate? accounts.). Do you know if you can receive a rate reduc- To move to the next Reward Level, consider tion on your loan? Or a discount rate on a safe increasing your account balances by transfer- deposit box? ring accounts you may have elsewhere or using Now is the time to check out your rewards! more of our products and services. Levels are You may have rewards waiting and not even re-evaluated and will change based on your know it! qualifying products and balances at the end of each month. HOW DO I QUALIFY? All you have to do is use at least three of FAMILY GROUPS = EVERYONE. our products; for example, a regular savings BENEFITS. account, checking account and a VISA Credit Form a group with your family members Card. The more products and services you use, who live at your address so that all account the more you'll enjoy: fewer fees, more free ser- owners at the same address can enjoy the vices, reduced consumer loan rates, and bonus same benefits.

10 Simply ask for a Family Group certificate rates. 6 AVENUES. The more products and services you use, the more you'll enjoy: fewer fees, more free Authorization Form at any branch or download services, reduced it from our website on the Member Loyalty Rewards page. Each account owner must agree to be in the group. Any member of the group consumer loan may elect to be removed from the group at any time by signing an authorization form. Forming a group does not affect your account access rates, and bonus or ownership. It is only used to determine the level of benefits in the Member Loyalty Reward certificate rates. program. HOW DO I KNOW MY REWARD. LEVEL? Your current Member Reward level is located on the first page of your Members 1st Account Statement within account balance at a glance . It is also noted on the my accounts screen on Members 1st Online. CHECK OUT OUR HANDY CHART. ONLINE TO SEE YOUR MEMBER. LOYALTY REWARDS BENEFITS! M. Membership &. Benefits Member Loyalty Rewards Questions?