A Guide to the Project Management Body of …

1 A Guide to the Project Management body of knowledge (PMBOK Guide ). m START m CHAPTER 7. m CONTENTS m CHAPTER 8. m LIST OF FIGURES m CHAPTER 9. m PREFACE m CHAPTER 10. m CHAPTER 1 m CHAPTER 11. m CHAPTER 2 m CHAPTER 12. m CHAPTER 3 m APPENDICES. m CHAPTER 4 m GLOSSARY. m CHAPTER 5 m INDEX. m CHAPTER 6. EXIT. A Guide to the Project Management A Guide to the A Guide to the Project body of Project Management knowledge Management body (PMBOK of BodyGuide). of . knowledge knowledge P. P. LLEE. AMM. SSA. 2000 Edition Project Management Institute Newtown Square, Pennsylvania USA. NAVIGATION LINKS. ACROYMNS LIST. ACRONYMS LIST. ACROYMNS LIST. Library of Congress Cataloging-in-Publication Data A Guide to the Project Management body of knowledge (PMBOK Guide ).--2000 ed. p. cm. Includes biobliographical references and index. A Guide A Guide to to the the ISBN 1-880410-22-2 (alk. paper)--ISBN 1-880410-23-0 (pbk. : alk. paper). 1. Industrial Project Management . I. Title: PMBOK Guide . II.

2 Project Management Institute. G845 2001. '04 dc21. Project Project 00-051727. CIP. Management Management body of body of E. ISBN: 1-880410-23-0 (paperback). ISBN: 1-880410-22-2 (hardcover). ISBN: 1-880410-25-7 (CD-ROM). knowledge KnowledgeLE. Published by: Project Management Institute, Inc. Four Campus Boulevard PL MP. Newtown Square, Pennsylvania 19073-3299 USA. Phone: 610-356-4600 or Visit our website: E-mail: SA. AM. 2000 Project Management Institute, Inc. All rights reserved. S. PMI Publishing Division welcomes corrections and comments on its documents. In addition to comments directed to PMI about the substance of A Guide to the Project Management body of knowledge , please feel free to send comments on typographical, formatting, or other errors. Simply make a copy of the relevant page of the PMBOK Guide , mark the error, and send it to: PMI Publishing Division, Forty Colonial Square, Sylva, North Carolina 28779 USA, phone: 828/586-3715, fax: 828/586-4020, e-mail: PMI and the PMI logo are service and trademarks registered in the United States and other nations; PMP and the PMP logo are certification marks registered in the United States and other nations; PMBOK , PM Network , and PMI Today are trademarks registered in the United States and other nations; and Project Management Journal and Building professionalism in Project Management .

3 Are trademarks of the Project Management Insti- tute, Inc. PMI books are available at special quantity discounts to use as premiums and sales promotions, or for use in cor- porate training programs as well as other educational programs. For more information, please write to the Business Manager, PMI Publishing Division, Forty Colonial Square, Sylva, NC 28779 USA. Or contact your local bookstore. Printed in the United States of America. No part of this work may be reproduced or transmitted in any form or by any means, electronic, manual, photocopying, recording, or by any information storage and retrieval system, without prior written permission of the publisher. The paper used in this book complies with the Permanent Paper Standard issued by the National Information Stan- dards Organization ( 1984). Printed and bound by Automated Graphic Systems, White Plains, Maryland, USA. 10 9 8 7 6 5 4 3 2 1. NAVIGATION LINKS.. ACROYMNS. ACRONYMS LIST. LIST. ACROYMNS LIST. Contents List of Figures vii Preface to the 2000 Edition ix A Guide A Guide to to the the Section I The Project Management Framework 1.

4 Chapter 1 Introduction 3. Project Project Purpose of This Guide . What Is a Project ? . What Is Project Management ? . 3. 4. 6. Management Relationship to Other Management Disciplines . Management Related Endeavors . Chapter 2 The Project Management Context . 9. 10. 11. body of body of Project Phases and the Project Life Cycle . Project Stakeholders . Organizational Influences . 11. 16. 18. knowledge KnowledgeLE. Key General Management Skills . E. Social-Economic-Environmental Influences . 21. 26. PL. Chapter 3 Project Management Processes . P. Project Processes . M. Process Groups . 29. 29. 30. SA. AM. Process Interactions . Customizing Process Interactions . 32. 37. S. Mapping of Project Management Processes 38. Section II The Project Management knowledge Areas 39. Chapter 4 Project Integration Management 41. Project Plan Development 42. Project Plan Execution 46. Integrated Change Control 47. Chapter 5 Project Scope Management 51. Initiation 53. Scope Planning 55. Scope Definition 57.

5 Scope Verification 61. Scope Change Control 62. Chapter 6 Project Time Management 65. Activity Definition 65. Activity Sequencing 68. Activity Duration Estimating 71. Schedule Development 73. Schedule Control 79. Chapter 7 Project Cost Management 83. Resource Planning 85. Cost Estimating 86. Cost Budgeting 89. Cost Control 90. A Guide to the Project Management body of knowledge (PMBOK Guide ) 2000 Edition 2000 Project Management Institute, Four Campus Boulevard, Newtown Square, PA 19073-3299 USA NAVIGATION LINKS v . ACROYMNS. ACRONYMS LIST. LIST. ACROYMNS LIST. Chapter 8 Project Quality Management 95. Quality Planning 97. Quality Assurance 101. Quality Control 102. Chapter 9 Project Human Resource Management 107. Organizational Planning 108. Staff Acquisition 112. Team Development 114. Chapter 10 Project Communications Management 117. Communications Planning 119. Information Distribution 121. Performance Reporting 122. Administrative Closure 125. Chapter 11 Project Risk Management 127.

6 Risk Management Planning 129. Risk Identification 131. Qualitative Risk Analysis 133. Quantitative Risk Analysis 137. Risk Response Planning 140. Risk Monitoring and Control 144. ment ment Chapter 12 Project Procurement Management . Procurement Planning . Solicitation Planning . Solicitation . 147. 149. 152. 153. Source Selection 155. Contract Administration 156. ge LE Contract Closeout 158. P LE. Pge Section III Appendices . Appendix A The Project Management Institute Standards-Setting Process . Appendix B Evolution of PMI's A Guide to the 161. 163. Project Management body of knowledge 167. Appendix C Contributors and Reviewers of PMBOK Guide 2000 Edition 175. Appendix D Notes 179. Appendix E Application Area Extensions 181. Appendix F Additional Sources of Information on Project Management 185. Appendix G Summary of Project Management knowledge Areas 189. Section IV Glossary and Index 193. Glossary 195. Index 211. A Guide to the Project Management body of knowledge (PMBOK Guide ) 2000 Edition vi NAVIGATION LINKS 2000 Project Management Institute, Four Campus Boulevard, Newtown Square, PA 19073-3299 USA.

7 ACROYMNS. ACRONYMS LIST. LIST. ACROYMNS LIST. List of Figures Figure 1 1. Overview of Project Management knowledge Areas and Project Management Processes 8. Figure 1 2. Relationship of Project Management to Other Management Disciplines 9. Figure 2 1. Sample Generic Life Cycle 13. Figure 2 2. A Guide Guide to to the the Representative Life Cycle for Defense Acquisition, per US DODI A. (Final Coordination Draft, April 2000) 14. Figure 2 3. Figure 2 4. Figure 2 5. Project Representative Construction Project Life Cycle, per Morris 15. Project Representative Life Cycle for a Pharmaceuticals Project , per Murphy 16. Representative Software Development Life Cycle, per Muench 17. Figure 2 6. Figure 2 7. Figure 2 8. Management Organizational Structure Influences on Projects 19. Management Functional Organization 20. Projectized Organization 21. Figure 2 9. Figure 2 10. Figure 2 11. body of body of Weak Matrix Organization 22. Balanced Matrix Organization 22. Strong Matrix Organization 23.

8 Figure 2 12. Figure 3 1. knowledge KnowledgeLE. Composite Organization 23. E. Links among Process Groups in a Phase 31. Figure 3 2. Figure 3 3. Figure 3 4. PL. Overlap of Process Groups in a Phase 31. P. Interaction between Phases 31. M. Relationships among the Initiating Processes 32. Figure 3 5. Figure 3 6. SA. AM. Relationships among the Planning Processes 33. Relationships among the Executing Processes 35. Figure 3 7. Figure 3 8. Figure 3 9. Figure 4 1. S. Relationships among the Controlling Processes 36. Relationships among the Closing Processes 37. Mapping of Project Management Processes to the Process Groups and knowledge Areas 38. Project Integration Management Overview 42. Figure 4 2. Coordinating Changes Across the Entire Project 48. Figure 5 1. Project Scope Management Overview 52. Figure 5 2. Sample Work Breakdown Structure for Defense Material Items 58. Figure 5 3. Sample Work Breakdown Structure Organized by Phase 59. Figure 5 4. Sample Work Breakdown Structure for Wastewater Treatment Plant 60.

9 Figure 6 1. Project Time Management Overview 66. Figure 6 2. Network Logic Diagram Drawn Using the Precedence Diagramming Method 69. Figure 6 3. Network Logic Diagram Drawn Using the Arrow Diagramming Method 70. Figure 6 4. PERT Duration Calculation for a Single Activity 76. Figure 6 5. Project Network Diagram with Dates 77. Figure 6 6. Bar (Gantt) Chart 78. Figure 6 7. Milestone Chart 79. Figure 7 1. Project Cost Management Overview 84. Figure 7 2. Illustrative Cost Baseline Display 90. Figure 8 1. Project Quality Management Overview 96. Figure 8 2. Cause-and-Effect Diagram 99. Figure 8 3. Sample Process Flowchart 100. Figure 8 4. Control Chart of Project Schedule Performance 104. Figure 8 5. Pareto Diagram 105. A Guide to the Project Management body of knowledge (PMBOK Guide ) 2000 Edition 2000 Project Management Institute, Four Campus Boulevard, Newtown Square, PA 19073-3299 USA NAVIGATION LINKS vii . ACROYMNS. ACRONYMS LIST. LIST. ACROYMNS LIST. Figure 9 1. Project Human Resource Management Overview 108.

10 Figure 9 2. Responsibility Assignment Matrix 111. Figure 9 3. Illustrative Resource Histogram 112. Figure 10 1. Project Communications Management Overview 118. Figure 10 2. Illustrative Graphic Performance Report 124. Figure 10 3. Illustrative Tabular Performance Report 124. Figure 11 1. Project Risk Management Overview 128. Figure 11 2. Rating Impacts for a Risk 136. Figure 11 3. Probability-Impact Matrix 137. Figure 11 4. Cost Estimates and Ranges from the Risk Interview 139. Figure 11 5. Examples of Commonly Used Probability Distributions 140. Figure 11 6. Decision Tree Analysis 141. Figure 11 7. Cost Risk Simulation 142. Figure 12 1. Project Procurement Management Overview 148. ment ment ge LE. LE. Pge P. A Guide to the Project Management body of knowledge (PMBOK Guide ) 2000 Edition viii NAVIGATION LINKS 2000 Project Management Institute, Four Campus Boulevard, Newtown Square, PA 19073-3299 USA.. ACROYMNS. ACRONYMS LIST. LIST. ACROYMNS LIST. Preface to the 2000 Edition This document supersedes the Project Management Institute's (PMI ) A Guide to the Project Management body of knowledge (PMBOK Guide ), published in 1996.