A STUDY ON FINANCIAL INCLUSION: PERSPECTIVE FROM ...

1 1A Dissertation project on A STUDY ON FINANCIAL INCLUSION: PERSPECTIVE FROM occupational SEGMENTS IN ROURKELAS ubmitted in partial fulfilment of the requirements for the degree ofMaster of Business Administration (MBA) bySAGAR PATI313SM1011 FACULTY GUIDEDr. DINABANDHU BAGSCHOOL OF MANAGEMENTNATIONAL INSTITUTE OF TECHNOLOGY, ROURKELAAPRIL, 20152 CERTIFICATEThis to certify that the project entitled A STUDY ON FINANCIAL inclusion : PERSPECTIVE FROM occupational SEGMENTS IN ROURKELA submitted by SAGAR PATI bearing roll number 313SM1011for the partial fulfilment of the requirements for the degree of Master of Business Administration embodies the genuine work done under his supervision.

2 Signature of the Guide Place: School of ManagementNIT, Rourkela Date:3 DECLARATION I, SAGAR PATI, hereby declare that this project report entitled A STUDY ON FINANCIAL INCLUSION: PERSPECTIVE FROM occupational SEGMENTS IN ROURKELA , submitted by me, under the guidance of Dr. DINABANDHU BAG is my own and has not been submitted to any other University or Institute or published earlier . Place: Rourkela Sagar PatiDate: 22/04/20154 ACKNOWLEDGEMENT It is not possible to prepare a project report without the assistance & encouragement of other people. This one is certainly no exception.

3 On the very outset of this report, I would like to extend my sincere & heartfelt obligation towards all the personages who have helped me in this endeavour. Without their active guidance, help, cooperation & encouragement, I would not have made headway in the project. I am extremely thankful and pay my gratitude to my faculty guide Dr. Dinabandhu Bag for his valuable guidance and support on completion of this project. I extend my gratitude to National Institute of Technology, Rourkela for giving me this opportunity. I am also very much thankful to research scholars for sharing their valuable knowledge with also acknowledge with a deep sense of reverence, my gratitude towards my parents and member of my family, who has always supported me morally as well as economically.

4 At last but not least gratitude goes to all of my friends who directly or indirectly helped me to complete this project report. Any omission in this brief acknowledgement does not mean lack of gratitude. Thanking You Sagar Pati5 EXECUTIVE SUMMARYF inancial inclusion is the availability of banking services at an affordable cost to disadvantaged and low-income groups. In India, the basic concept of FINANCIAL inclusion is having a savings or current account with any bank. In reality, it includes loans, insurance services, and much Indian banking system will have to deliver on the plan for FINANCIAL inclusion , the system, which demonstrated its resilience in the face of the recent global FINANCIAL crisis, should adopt strong and urgent measures to reach the unbanked segment of society and unlock their savings and investment potentials.

5 The banking sector has also taken a lead role in promoting financialinclusion. In India, the Reserve Bank of India (RBI) has initiated several measures to achieve greater FINANCIAL inclusion , such as facilitating no-frills accounts and General Credit Cards for low deposit and credit. Alternate FINANCIAL institutions, such as micro-finance institutions and Self-Help Groups, have also been promoted in some main objective of this project is to understand the concept of FINANCIAL inclusion and Role of banks for FINANCIAL inclusion in NO TITLE 1 INTRODUCTION 9 RATIONALE OF THE STUDY 17 INDUSTRY PROFILE 17

6 INDUSTRY SIZE 20 GOVERNMENT SUPPORT AND POLICIES 24 CHAPTER 2 PRODUCT PROFILE 33 CHAPTER 3 REVIEW OF LITERATURE 35 CHAPTER 4 OBJECTIVES AND SCOPE 38 OBJECTIVES 39 SCOPE 39 HYPOTHESIS 39 CHAPTER 5 RESEARCH METHODOLOGY 40 OBJECTIVES 41 TYPE OF RESEARCH

7 41 SAMPLING 41 SAMPLE UNIVERSE 41 SAMPLE SIZE 41 SAMPLE UNIT 41 SAMPLING METHOD 41 DATA COLLECTION TOOLS / TECHNIQUES 41 ANALYSIS TECHNIQUES 41 LIMITATIONS 42 CHAPTER 6 DATA ANALYSIS AND INTERPRETATION 43 TABLES 44

8 GRAPHS/CHARTS 45 CHAPTER 7 FINDINGS AND RECOMMENDATION 56 FINDINGS 57 RECOMMENDATIONS 57 CHAPTER 8 CONCLUSION 59 REFERENCES 62 ANNEXURE 647 LIST OF TABLESTABLE NO TITLE OF TABLE PAGE NO1.

9 CATEGORY OF RESPONDENTS 36 2. SOURCE OF INCOME 37 3. TYPE OF ACCOUNT 38 4. TOTAL NO OF ACCOUNTS 39 5. REASON FOR ACCOUNT OPENING 40 6.

10 NEED FOR DEPOSITS 41 7. REASON FOR NOT OPENING BANK ACCOUNT 42 8. TYPE OF LOAN 43 9. PERCEPTION ABOUT BANK 4410. ANOVA 4511.