AAA Membership Bene ts Guide

1 AAA Membership Benefits Guide WELCOME TO AAA 13 Hotel Reservations and Discounts 1 Welcome to AAA Cruises, Tours and Vacation Packages 2-3 Benefit Level Breakdown Group Vacations and International Travel 4-5 Membership Level Information AAA Vacations , Passport Photos International Driving Permits EMERGENCY ROAD SERVICE Travel Money Products AND AUTOMOTIVE SERVICES Travel Store Merchandise Discounts 6 If Your Vehicle Breaks Down 14 Travel Insurance and Travel Accident Insurance 7 24-Hour Emergency Road Service 14-15 Premier Member Only Benefits: Trip Interruption, 8 Emergency Check Acceptance and Cashing Vehicle Return, Travel Assistance Emergency Road Service Legal Fee Reimbursement Northwest Ohio Area - (419) 843-1222 Mobile Battery Service INSURANCE AND FINANCIAL SERVICES. Outside Area - (800) AAA-HELP Trip Guard 16 AAA Insurance Agency (Available 24-hours-a-day) Guaranteed Arrest Bond Auto, Home & Renters, Commercial, Theft Reward RV, Boat & Motorcycle, Life AAA Member Services AAA Approved Auto Repair/Auto Body 17-18 Specialty Products Northwest Ohio Area - (419) 843-1234 9-11 Car Care Plus Auto Maintenance and Repair $500 Medical Expense Endorsement Emergency Road Service Guidelines Personal Accident Insurance (PAI).

2 Outside Area - (800) 428-0060. 11 Premier Member Only Benefits: AAA Credit Card, AAA Money Market and Home Lockout, Accident Assistance, CD Accounts, Annuities and Gift Cards AAA Premier Member Services Emergency Transportation Services, Extra Call 19-23 PAI Certificate Inside - (800) 390-1431. Outside - (804) 673-1521 TRAVEL SERVICES OTHER MEMBER SERVICES. 12 Personal Travel Planning 24-25 Club Publication, AAA Website, Notary Service AAA Branch Offices TripTik Travel Planners and AAA Maps Referral Program, Refund Policy, Helpful Links, & Car Care Plus Facilities TourBook Guides Driver Advocacy Visit any one of our locations Rental Car Reservations and Discounts 26 Show Your Card & Save Discounts (see list on back cover). Access Online This Guide to benefits and services is not a policy or contract of insurance, but is your most complete source of information. Please be sure to keep it in a safe place. All information in this document is current as of the print date, however, features and benefits are subject to change without notice.

3 Welcome to AAA. Dear Member, As a AAA member, you belong to one of the largest Membership organizations in the world. We provide service to over 53 million members at over 1,100 offices throughout the and Canada. Serving members since 1902, our commitment to our members is the same today as it was then, to provide high quality, relevant services with personalized care. WELCOME TO AAA. A AAA Membership is an excellent value. It pays to belong! WE PROVIDE PROTECTION, As a AAA member you have programs available to you that include: automotive repair centers and emergency road services; complete CONVENIENCE AND domestic and international travel planning; quality auto/home/life insurance and other financial services; plus our Show Your Card &. SAVINGS, WHETHER YOU Save discount program. We provide protection, convenience and ARE CLOSE TO HOME savings, whether you are close to home or traveling abroad. OR TRAVELING ABROAD This AAA Membership Benefits Guide is intended to help you take full advantage of your Membership .

4 Please read it over and call us if you have any questions. Keep it handy for easy future reference. Thank you for allowing us to serve you. Sincerely, Edgar V. Avila President/CEO. 1. Membership BENEFIT LEVEL HIGHLIGHTS. Service Towing Emergency Extrication Toll-free Lock & TripTik Routings, Passport Calls Mileage Fuel Service Number Key Service TourBook Guides, Photos Delivery AAA Maps 4 free service calls 3 miles free per Free delivery of Standard towing 24-hour toll-free Up to $50 Free, and Canada Special per member/ call or back to emergency supply equipment, includes number reimbursement member pricing per year the station that of fuel, member one service vehicle comes to your pays for fuel and one driver (800) AAA-HELP. rescue CLASSIC^. 4 free service calls 100 miles free Free delivery and Standard towing 24-hour toll-free Up to $100 Free, and Canada Free, up to three per member/ per call no charge for equipment,includes number reimbursement sets per per year emergency two service vehicles Membership supply of fuel and two drivers (800) AAA-HELP year, at AAA.

5 At no extra cost Northwest Ohio Branch Offices PLUS/. PLUS RV*^ +. 5 free service calls 100 miles free per Free delivery and Standard towing Dedicated AAA Up to $150 Free, and Canada Free, up to three per member/ call, plus one no charge for equipment, includes Premier Member reimbursement sets per per year extended tow up emergency two service vehicles 24-hour toll-free Membership to 200 miles per supply of fuel and two drivers number year, at AAA. Membership year at no extra cost Northwest Ohio (800) 390-1431 Branch Offices PREMIER/. PREMIER RV**^+. * Plus RV offers all the benefits of Plus for your motorcycle, pickup truck with camper, travel trailers or RV. ** Premier RV offers all the benefits of Premier for your motorcycle, pickup truck with camper, travel trailers or RV. +There is a 7-day waiting period for Plus or Premier enhanced services. Classic level service will be provided during this period. If you upgrade to Plus/Premier, the 100 or 200 mile tow benefit becomes effective 7-days after we process Reference the appropriate section in this benefits ^ ^^.

6 Trip Guard / Travel Theft Home Exclusive Hertz Travel Concierge Vehicle Interruption Accident Reward Lockout Discounts Benefits Assistance Service Return Protection Insurance Service Trip Guard - $1,000 Member discounts Free Hertz #1 Club up to $300 on Travel, Insurance, Gold Membership and reimbursement at Car Care Plus and special AAA member worldwide with the rates Show Your Card &. Save program Trip Guard - $100,000 if booked $2,000 Member discounts Free Hertz #1 Club up to $600 through AAA on Travel, Insurance, Gold Membership and reimbursement Northwest Ohio at Car Care Plus and special AAA member worldwide with the rates Show Your Card &. Save program Trip Interruption - $200,000 if booked $3,000 Up to $100 Member discounts Free Hertz #1 Club Medical and legal Make restaurant Up to $500. up to $1,500 through AAA reimbursement, once on Travel, Insurance, Gold Membership , a referrals, emergency reservations, purchase reimbursement for reimbursement Northwest Ohio per Membership year at Car Care Plus and savings certificate messages, lost tickets event tickets, set a tee member's vehicle to worldwide with the and a free rental in and baggage, time or simply have a be returned home if Show Your Card & conjunction with emergency airline/ special request filled a car trip cannot be Save program a tow hotel reservations, completed due to cash and money illness or injury transfers ^ Student Membership is available at each level and includes Safe Tow, Safe Ride and Bike Assistance in northwest Ohio.

7 Reference the Student Membership Benefits Guide for complete details. s your request. Guide for complete details on the services listed above. Membership LEVELS. AAA Classic Membership AAA Plus Membership AAA Premier Membership Classic members receive standard AAA Plus Membership gives you even As a Premier member, you enjoy special benefits such as roadside assistance, more peace of mind, convenience and benefits and added advantages ranging member discounts, and access to savings. You'll receive additional from AAA's highest level of coverage AAA Insurance and vacation planning. benefits, including 100 miles of towing, for roadside assistance to personal Eligible vehicles include most plus all the benefits already included concierge service, available 24/7 when passenger cars, trucks, SUVs and vans. with AAA Classic Membership . 100 miles from home AAA Plus RV Membership AAA Premier RV Membership AAA Plus RV Membership extends AAA Premier RV Membership extends AAA Plus roadside assistance to AAA Premier roadside assistance to Student Membership (age 17-25) motor homes, travel trailers, pickup motor homes, travel trailers, pickup Student Members receive the benefits trucks with campers, fifth-wheel trailers, trucks with campers, fifth-wheel trailers of the level of Membership purchased and motorcycles.

8 And motorcycles. at a reduced rate. In addition to the standard benefits of the Membership Note: Premier and Plus benefits are available seven days after payment is received. level, student members also receive: Associate Membership *. Safe Tow, Bike Assistance and Safe Gift Membership Entitles other household members to You can give the peace of mind and Ride. See Student Membership Benefits the same AAA benefits and services as Guide for more information. year round savings of AAA to a loved the primary member, at a reduced fee. one or friend. AAA is the perfect gift for a birthday, graduation, Christmas, or *. A qualifying associate is a spouse or child under any other special occasion. Gift the age of 25, who resides in the same household. memberships may be purchased by All members of the same house hold will have the calling (419) 843-1234, online at same Membership level. or at any 4 AAA branch. Automatic Renewal expiration date will be assigned.

9 Billed annually, in advance of your To ensure that your AAA services are expiration date, and must be paid to never interrupted, you are Group Membership keep your Membership valid after encouraged to enroll in Automatic AAA Group Membership offers expiration. Dues are reviewed annually Renewal. Not only will you receive employers a discounted rate with a and are subject to change. a one-time $5 savings, you will also payroll deduction option for their receive one extra service call when your employees and their eligible family Membership renews the following year! members. Group members receive REMEMBER: All benefits of your Using your AAA Member Rewards Visa all the benefits and services available Membership follow you the member, for Automatic Renewal will earn you exclusively to AAA members. Call NOT your car. So, no matter if you are in triple rewards points on the renewal. (419) 843-1234 or visit a rental car or a passenger in someone You can also use any other Visa , for more information.

10 Elses car, your AAA Membership has MasterCard , American Express or you covered. Discover to enroll. Once enrolled, you Your AAA Membership Card Is Your will receive notification 45 days before Key to Service Note: To protect the Membership at large, AAA northwest your dues will be automatically charged Please present your AAA Membership Ohio reserves the right to alter, add, or eliminate present to your credit card. Call (419) 843-1234 card for all AAA services. A driver's services or dues, and cancel any Membership for abuse or visit us online at license or other form of matching of services (including use of a Membership card by a non- member) at any time without notice. Additional personal ship to take advantage of this benefit. picture identification must also be identification may be requested when Emergency Road presented for 24-Hour Emergency Road Service or other Club services are requested. Additionally, in some instances due to severe weather conditions, Member Renewal Policy Service; otherwise, charges will apply at AAA northwest Ohio holds the right to reduce services The Primary Member must authorize commercial rates.