Agenda at a glance - gartner.com

1 07:30 20:00 Registration and Information08:15 09:00 Tutorial: The Comprehensive Framework for Effective Vendor Management Edward WeinsteinTutorial: Eight Steps to Strategize Software and SaaS Negotiations for Cost Optimization and Risk Mitigation JoAnn RosenbergerWelcome and Introduction to the Senior Leadership Circle Linda Cohen09:15 10:15 Opening Keynote: Embrace Velocity and Innovation to Influence and Impact Business Performance Joanne Spencer and Bill Ryan10:15 11:00 Refreshment Break in the Exhibit ShowcaseTRACKSP resentation SessionsInteractive Sessions11:00 11:45 Collaborate Across Sourcing, ITAM and Vendor Management to Drive Business Transformation Luke ElleryTrends in Technology Procurement and Contracting Christopher DixonCan You Explain Your Sourcing Strategy to Your CEO? And Why It Matters Katie GoveThree Critical Elements of a Successful SAM Tool Implementation Matt CorsiTop Ten IT Cost Optimization Ideas Sanil Solanki10:45 11:45 Contract Negotiation Clinic: Software as a Service Facilitator: Jo Liversidge10:45 11:45 Contract Negotiation Clinic: Network Sourcing and Contracting Best Practices Facilitator: Katja Ruud12:00 12:30 Solution Provider Sessions12:00 13:00 Contract Negotiation Clinic: Microsoft Facilitator: Dolores Ianni12:00 13:00 Contract Negotiation Clinic: Negotiating With Oracle Facilitator: Rob Wilkes12:30 13:45 Networking Lunch in the Exhibit Showcase13:30 14:30 Contract Negotiation Clinic: Infrastructure Outsourcing and Cloud IaaS Facilitator: David Groombridge13:30 14:30 Contract Negotiation Clinic: Best Practices to Optimize Cost in Microsoft Azure Licensing Facilitator: Dolores Ianni13:45 14:30 Best Practice in Negotiating Cloud-Based Infrastructure Contracts Mark D.

2 RayNegotiating Network Contracts for Price, Quality and Flexibility Katia RuudNegotiating with the Software MegaVendors Microsoft, Oracle, SAP and IBM Roberto SaccoTop Ten Outsourcing Deal Negotiating Techniques and How To Use Them William MaurerBuilding an ITAM Foundation The Why and How of Basic ITAM Rob SchaferHow to Tell the IT Value Story and Build Metrics to Communicate to Business Leadership Gilbert van der HeidenAsk the Analyst: Mid Size Enterprise Application Services Sourcing Facilitator: Fabio Di Capua13:45 15:15 Workshop: Developing a Strategic Roadmap for Maturing IT Vendor Management Moderator: Joanne Spencer14:45 15:15 Solution Provider Sessions15:15 15:45 Refreshment Break in the Exhibit Showcase15:30 16:30 Contract Negotiation Clinic: Salesforce Facilitator: Jo Liversidge15:45 16:30 The Five Keys to Successful Service Provider Transitions Daniel BarrosMagic Quadrant for Cloud Infrastructure as a Service (IaaS) Gregor PetriSourcing and Procuring Digital Business Services Frances KaramouzisThree Steps to a Successful Supplier Management Solution Selection and Implementation Magnus BergforsHow to Use Financial Models During Negotiations for Cost Optimization and Cost Transparency JoAnn RosenbergerPrice Optimization: What Is the Current Market Price for Outsourced Infrastructure Services?

3 Mark D. RayAsk the Analyst: How to Improve Your ITAM Discipline Through Effectively Tracking and Managing Assets Facilitator: Rob Schafer15:45 17:15 Workshop: Building an Effective ITAM Roadmap Moderator: Ryan Stefani15:45 17:15 Senior Leadership Circle Workshop: Mastering the Art of Storytelling to Engage and Influence Facilitator: Hank Barnes16:45 17:30 Procurement Transformation Framework Creating a Mission and Charter, and Governance Process Chris DixonNine Steps to Survive Your Next Software Audit Matt CorsiCreating and Communicating an Effective Vendor Engagement Model Christopher AmbroseThe Cloud Strategy Cookbook Gregor PetriHow to Improve IT Financial Transparency to Drive More Value Jim McGittiganSoftware Maintenance, Support Options and Alternatives to Turn Escalating Costs Into Savings Rob WilkesAsk the Analyst: Negotiation Tips and Tactics When Negotiating Software and SaaS Deals Facilitator: Roberto Sacco16:45 17:45 Contract Negotiation Clinic: How to Use gartner 's Labor Toolkit for Application Consulting Services Facilitator: Fabio Di Capua17:30 19:00 Networking Reception in the Exhibit ShowcaseWednesday26 SEPTEMBER 201807:30 16:30 Registration and Information09:00 09:45 gartner Keynote: The World Turned Upside-Down: Sourcing for Value in Digital Business Andy Kyte09:45 10:30 Refreshment Break in the Exhibit Showcase10:15 11:15 Contract Negotiation Clinic: Negotiating With SAP Facilitator: Bill Ryan10:30 11:15 Delivering Peak Performance Through an End-to-End Vendor Management Program Joanne SpencerProcurement Analytics Where Is the Data?

4 Yanni KaralisSourcing Strategy and Fast Selection Process for Hybrid Infrastructure Managed Services Claudio Da RoldEvaluating the Software Asset Management Managed Services Option Stephen WhiteCreate a Three-Year Roadmap to Cost Optimization Maturity Sanil SolankiAsk the Analyst: Mid Size Enterprise Infrastructure Services Sourcing Facilitator: Bill Maurer10:30 12:00 Workshop: Collaborate Across Sourcing, Vendor Management, Finance and Asset Management to Realize Digital Business Moderator: Luke Ellery10:30 12:00 Senior Leadership Circle Workshop: Measuring the Value From Sourcing, Procurement and Vendor Management Facilitator: Chris Ambrose11:30 12:00 Solution Provider Sessions12:15 12:45 Measuring What Matters: Developing a Balanced Vendor Management Scorecard Edward WeinsteinProcurement Value Metrics Yanni KaralisHow to Achieve Effective SLAs and KPIs With Your Service Delivery Partners Alan StanleyMagic Quadrant: Software Asset Management Tools Matt CorsiManaging the Shift From Opex to Capex Jim McGittigan12:15 13:00 Ask the Analyst: How to Identify, Quantify and Resolve SAP Indirect Access Risk Facilitator: Bill Ryan12:45 14:00 Networking Lunch in the Exhibit ShowcaseSenior Leadership Circle Lunch14:00 14:45 Engage CIOs And Stakeholders With This Top 10 SaaS Contract Terms Checklist Jo LiversidgeCase Study: Novartis: Addressing the Cloud ChallengeJochen Hagenlocher, NovartisCase Study: Rolls Royce Securing Procurement s Seat at the Table in ITClaire Tapping, Rolls RoyceCase Study: ENEL: Cloud, IoT and Data Science for a Major Utility Enterprise Level Transformation Fabio Veronese, ENELThe State of Cloud Security Mark D.

5 RayStrategic Changes in Infrastructure Services and How to Source Effectively for Them David GroombridgeAsk The Analyst: Creating Effective Scorecards and Dashboards with Powerful Metrics Facilitator: Joanne Spencer14:00 15:30 Workshop: How IT Leaders Can Help Drive Cost Optimization Moderator: Jim McGittigan14:00 15:30 Senior Executives Circle Workshop: 6 Ways to More Memorable Communication Facilitator: Rob Geraghty, Executive Coach and Expert on Influencing and Presenting15:00 15:30 Solution Provider Sessions15:45 16:30 Practical and Actionable Realities of Cost Optimization William MaurerCommunicating a Vision: Three-Year Roadmap to IT Financial Management Maturity Sanil SolankiEstablishing and Operating a Vendor Risk Management Program Christopher AmbroseWhat's New in Business Process Outsourcing (BPO) Katie GoveHow to Develop a Strategy for IT Hardware Asset Management Tooling Ryan StefaniAsk the Analyst: What to Look for When Selecting your Software Reseller Facilitator: Stephen White15:45 16:45 Contract Negotiation Clinic: Optimize Your IBM Negotiations Using gartner 's "T4" Framework (Tactics, Templates, Ts&Cs, Timing Facilitator: Jo Ann Rosenberger15:45 16:45 Contract Negotiation Clinic: Negotiating Software Maintenance Renewals for Cost Optimization Facilitator: Rob Wilkes16:30 17:00 Refreshment Break in the Exhibit Showcase17:00 17:45 Guest Keynote: The Attributes of Successful Teams Matthew Pincent, Four-time Olympic Gold Medallist Rower17:45 18:45 Networking Reception in the Exhibit ShowcaseThursday27 SEPTEMBER 201807:30 16:30 Registration and Information08:45 09.)

6 15 Bimodal Sourcing, Procurement and Vendor Management Checklist and Practical Implementation Guide Claudio Da RoldHow to Leverage Third-Party Hardware Maintenance Providers for Cost Optimization Christine TennesonEvolve Technology Procurement Engagement Skills to Remain Relevant to the Business Luke ElleryDriving Business Outcomes Through Vendor Selection and Contracting Neil BartonUnderstand Key Megavendor BYOL Differences to Reduce Risk and Cost When Moving Licenses to the Cloud Dolores IanniMagic Quadrant for Managed Workplace Services: Toward Digital Productivity David Groombridge08:45 10:15 Workshop: Reducing Your Third-Party Application Costs to Avoid Budget Overruns and Implementation Delays Moderator: Alan Stanley08:45 10:15 Senior Leadership Circle Workshop: Effective Steps to Create a Procurement, Sourcing and Vendor Management COE Facilitator: Yanni Karalis09:30 10:15IT Infrastructure Financing: Deliver Business Flexibility at Minimum Cost and Risk Rob SchaferCloud Computing: Understanding and Managing Cloud Disruptions Gregor PetriUse Procurement Tools to Increase Procurement Agility and Support Exploratory Sourcing Magnus BergforsThe Vendor Management Office: Centralized or Center-Led?

7 Chris AmbroseContracting and Executing Successful Robotic Process Automation Deals Frances KaramouzisHow Your Enterprise's Personality Impacts Your Ability to Engage and Influence Hank BarnesAsk the Analyst: Digital Workplace and Managed Workplace Services Facilitator: Daniel Barros09:15 10:15 Contract Negotiation Clinic: Network Sourcing and Contracting Best Practices (Repeat) Facilitator: Katja Ruud10:15 10:45 Refreshment Break in the Exhibit Showcase10:45 11:30 GDPR and Procurement Practical Advice to Negotiate and Contract in Light of the New Legislation Yanni KaralisCase Study: Willis Towers Watson: Successful Global Vendor Management Delivering Value through Governance, Control and Partnership Richard Oliver, Willis Towers WatsonCase Study: : Engaging With the Business to Ensure the Success of One of Europe s Biggest Application Outsourcing DealsPeter Nick, and Doing Business with Microsoft Stephen WhiteStaff Augmentation You Are Using Temporary Workers, Do It Right Gilbert van der HeidenCase Study: Lloyds Banking Driving Commercial Rigour into Agile ProjectsAlex Dorlandt, Llloyds BankingRoundtable: Women in IT Jo Ann Rosenberger10:30 11:30 Contract Negotiation Clinic: Software as a Service (Repeat) Facilitator: Jo Liversidge10:45 12:15 Workshop: Driving Bimodal: How to Select Global Infrastructure Providers in 90 Minutes Instead of 90 Days Moderator: Claudio Da Rold10:45 12:15 Workshop: How to Negotiate With the Megavendors (IBM, Microsoft, Oracle, SAP) to Optimize Costs and Mitigate Risk Moderator: Roberto Sacco11:45 12.

8 30 How Procurement Can Influence Stakeholders With Four Innovative Approaches Christopher DixonMarket Guide for Data Center and Network Third-Party Hardware Maintenance Christine TennesonReduce Security Risks by Mastering Cloud Contracts and Security Standards Daniel BarrosTransforming Vendor Management for Speed and Agility Edward WeinsteinAgile Financial Governance: What Changes, What Doesn't Jim McGittiganThe Fundamentals of Software Asset Management Matt CorsiAsk the Analyst: Onboarding New Vendors Into Your Vendor Management Program Facilitator: Joanne Spencer11:45 12:45 Contract Negotiation Clinic: Microsoft (Repeat) Facilitator: Dolores Ianni12:30 13:45 Networking Lunch in the Exhibit Showcase13:30 14:30 Contract Negotiation Clinic: Negotiating With Oracle (Repeat) Facilitator: Rob Wilkes13:30 14:30 Infrastructure Outsourcing and Cloud IaaS (Repeat) Facilitator: David Groombridge13:30 14:30 Senior Leadership Circle: The gartner Sourcing & Vendor Management Research Agenda , 2019 and Beyond Moderator: Linda Cohen13:45 14:30 The Retained Organization Is Critical to Ensuring Vendor Performance Fabio Di CapuaWhat You Need to Know: Intelligent Automation From RPA to AI Frances KaramouzisSourcing Risk Management: Act Now or Face the Consequences Gilbert van der HeidenBuying Breakdowns: Addressing Dysfunction in Technology Buying Hank BarnesHow to Source an Agile Development Project With Effective Contracts, Metrics and Integration Neil BartonDiscovery, Security, Management and Disposal: The Lifecycle of Hardware Assets in the Enterprise Rob SchaferAsk the Analyst: What to Know to Plan Your Network Negotiation and Renewal Facilitator: Katja Ruud14:30 15:00 Refreshment Break in the Exhibit Showcase15:00 15:45 Guest Keynote: How to be Human Ruby Wax, Performer, Writer and Mental Health Campaigner15.

9 45 Closing RemarksFriday28 SEPTEMBER 2018 gartner IT Sourcing, Procurement, Vendor & Asset Management Summit 201826 28 September / London, / at a glanceAgenda as of 25 July 2018 and subject to changeWhen attending this event, please refer to the gartner Events mobile app for the most up-to-date session and location information 2018 gartner , Inc. and/or its affiliates. All rights reserved. gartner is a registered trademark of gartner , Inc. or its affiliates. For more information, email or visit