Air Operator Certification Manual - Directorate …

1 CAP 3100 Air Operator Certification Manual Approved by the Director General of Civil Aviation Second Edition 2017 Directorate General of Civil Aviation, India [i] Air Operator Certification Manual CAP 3100 Chapter 0 Revision 1 June 2018 TABLE OF CONTENTS TABLE OF CONTENTS .. i FOREWORD .. v RECORD OF REVISIONS .. vii LIST OF EFFECTIVE PAGES .. viii ABBREVIATIONS .. x DEFINITIONS .. xi CHAPTER 1 INTRODUCTION .. 1 1. General .. 1 2. Applicable Rules and Requirements .. 1 3. Purpose of AOC .. 2 4. Air Operator s Certificate .. 4 5. Application for AOC .. 5 6. Continued Compliance .. 5 7. Suspension/Cancellation or Revocation of AOC .. 5 CHAPTER 2 BACKGROUND .. 10 1. Certification Process .. 10 2. Responsibility of the Applicant .. 11 3. Authorization for the issue of an Air Operator s Certificate .. 12 4. Responsibility of the Applicant with regard to the training of DGCA Inspectors.

2 12 4 Schedule of Events .. 12 5 Statement of Compliance (Declaration of Conformance) .. 12 6 Air Operator s Certificate and Operations Specifications (Ops Specs) .. 12 7 Certification Team .. 13 CHAPTER 3 - INITIAL ISSUE OF AN AOC .. 15 1. The Pre-Application phase .. 15 2. The Formal Application Phase .. 17 3. The Document Evaluation Phase .. 20 General .. 20 Lease Agreements .. 20 Manuals .. 20 Operations Manual .. 24 [ii] Air Operator Certification Manual CAP 3100 Chapter 0 Revision 1 June 2018 Airplane Flight Manual .. 24 Route Manual .. 24 Training Manuals, Training Programmes and Training Personnel (Safety Instructors) .. 25 Dangerous Goods Manual .. 26 Maintenance Control Manual (CAME) .. 27 Security Manual .. 28 Safety and Emergency Procedures Manual .. 28 Ground Handling Procedures Manual .. 28 Flight Safety Manual .. 28 Safety Management Systems Programme.

3 29 Flight Safety Documents System .. 29 Passenger Safety Briefing Card .. 30 Minimum Equipment List .. 30 Statistical Returns .. 31 4. Permission to import aircraft .. 31 5. The Demonstration and Inspection Phase .. 31 General .. 32 Proving/Validation Flights .. 33 Evacuation and Ditching Demonstration .. 34 6. Certification Phase .. 34 Final version of the Operation Specifications .. 34 Issue of an Air Operator 35 The Application for Renewal .. 35 Inspection for Renewal of AOC .. 36 Lapsed AOC .. 40 Amendment to AOC/ Operations Specifications .. 40 CHAPTER 4 Certification PROCESS .. 42 1. Air Operator Certification Team: .. 42 2. Pre-application Phase .. 45 3. Formal Application Phase .. 48 4. Document Evaluation Phase .. 51 5. Inspection and Demonstration Phase .. 57 6 Certification Phase .. 59 APPENDIX A Application For Permission To Establish Air Transport Services In India.

4 64 APPENDIX B Schedule of Events .. 78 APPENDIX C Statement of Compliance .. 88 APPENDIX D Certification Check Lists .. 96 CHECKLIST 01 Assessment of General Status .. 97 CHECKLIST 01A Technical assessment for issue of Operations Specifications .. 99 [3] Air Operator Certification Manual CAP 3100 Chapter 0 Revision 1 June 2018 CHECKLIST 03 Operations Manual .. 104 CHECKLIST 03A Assessment of Post Holders .. 109 CHECKLIST 04 Organizational Structure, Staffing and Administrative Facilities .. 111 CHECKLIST 05 Assessment of Aircraft Flight Manual .. 114 CHECKLIST 06 Provision of Operational Information to Crew .. 116 CHECKLIST 07 Arrangements for Maintenance of Documents/ Records .. 119 CHECKLIST 08 Arrangements of Proposed Fuel Policy .. 125 CHECKLIST 09 Inspection of Flight/ Cabin Crew Scheduling .. 127 CHECKLIST 10 Inspection of Operations Support Services.

5 129 CHECKLIST 11 Inspection of Loading and Load Control .. 131 CHECKLIST 12 Inspection of Training Facilities .. 133 CHECKLIST 13 Inspection of Aircraft .. 136 CHECKLIST 13A Operational Control .. 140 CHECKLIST 14 Determination of Landing Minima .. 143 CHECKLIST 15 Inspection of Operations Ports .. 145 CHECKLIST 15A Inspection of Ground Handling CHECKLIST 16 Assessment of Training and Checking Manual .. 149 CHECKLIST 17 Flight Check System (Cockpit Check Systems) .. 154 CHECKLIST 18 Flight Operations Inspectors Final Report .. 156 CHECKLIST 19 Proving Flight .. 160 CHECKLIST 20 Maintenance Organizational Structure and Staffing .. 168 CHECKLIST 21 Maintenance Control Manual (CAME) .. 170 CHECKLIST 22 Technical Data .. 186 CHECKLIST 23 Fuelling of Aircraft .. 188 CHECKLIST 24 Maintenance Facilities .. 191 CHECKLIST 25 Weight & Balance Control.

6 194 CHECKLIST 26 Aircraft Servicing, Spares Holding & Stores Control .. 196 CHECKLIST 27 Minimum Equipment List / Configuration Deviation List .. 198 CHECKLIST 28 Maintenance Release .. 200 CHECKLIST 29 Accomplishment, and Control of Mandatory Modifications/ Airworthiness Directives .. 202 CHECKLIST 30 Airworthiness Inspection of 204 CHECKLIST 31 Inspection of Maintenance Systems .. 208 CHECKLIST 32 Time-In-Service and Maintenance Records .. 212 CHECKLIST 33 Contractual Arrangements .. 214 CHECKLIST 34 Assessment of Head of Maintenance .. 218 CHECKLIST 35 Inspection of Defect Reporting System .. 220 CHECKLIST 36 Airworthiness Team Leader s Final Report .. 221 APPENDIX E Format of Air Operator s Certificate and Operations Specifications .. 223 APPENDIX F Certification of Applicants for Air Service Operations Work Sheet .. 229 [4] Air Operator Certification Manual CAP 3100 Chapter 0 Revision 1 June 2018 APPENDIX G Introducing a type of aircraft that is not already in service in India Special additional requirements.

7 230 APPENDIX H - Recommended Qualifications for Nominated Post Holders .. 235 APPENDIX I Pre Certification Facility Inspections .. 241 APPENDIX J Checklist for the Issuance of an AOC .. 265 APPENDIX K Suggested Timelines for Completion of Certification Process .. 266 Appendix M Application for Amendments to the Operations Specifications .. 274 Appendix N - Requirements for International Operations .. 275 Appendix O Proving Flight Readiness Check .. 268 Appendix P Review Check List Reporting of [5] Air Operator Certification Manual CAP 3100 Chapter 0 Revision 0 JULY 2017 FOREWORD In accordance with the provisions of Rule 134 of the Aircraft Rules, 1937 no persons shall operate any Scheduled air transport service from, to, in, or across India except with the permission of the Central Government. The authority to grant the permission has been delegated by the Government to DGCA.

8 Accordingly, Air Operator Certificate (AOC) for operating the following types of air transport services are issued by DGCA to applicants who meet the laid down requirements for the specific type of air transport service: 1. Scheduled Air Transport Service (Passenger) 2. Scheduled Air Transport Service (Cargo) The AOC is issued in accordance with the provisions of Annex 6 Part I. AOC can only be granted subject to the applicant showing satisfactory capability to undertake the type of operations to the DGCA. In order to assess the competence of an Operator , the Director Civil Aviation Authority (DGCA) has to conduct an in-depth evaluation of the proposed operation, which should at least cover organization, staffing, equipment & facilities, proposed routes, level and type of service and finances. The issue of an AOC would be dependent upon the applicant demonstrating an adequate organization, method of control and supervision of flight operations, training programmes as well as ground handling and maintenance arrangements consistent with the nature and extent of the operation specified.

9 The Certification team of Inspectors of DGCA is responsible for conducting the required evaluations to ensure the applicant s capability of meeting the actual and potential obligations in establishing and continuing to maintain safe operation of air services, prior to issuance of the AOC. Hence, all Inspectors involved in the Certification process of the issuance of an AOC, shall be guided by the requirements stipulated in this Manual . On compliance of the requirements by the applicant and after evaluation by DGCA, the applicant would be issued an AOC, setting forth the operational authorization and limitations to carry out the specified commercial air transport operations. Subsequent to the issuance of an AOC, DGCA would continue to monitor the operations by a systematic procedure of surveillance and inspections. CAP 3100 Air Operator Certification Manual provides the guidance to an applicant seeking such an AOC.

10 The purpose of this Manual is to explain the administrative procedure involved, for the issue and renewal of an AOC and to indicate the requirements to be met by an applicant for such a Permit. Every application is [6] Air Operator Certification Manual CAP 3100 Chapter 0 Revision 1 June 2018 considered on its merits. Furthermore, this guidance is for DGCA Inspectors to certify operators for an issue of an AOC. It is expected that the applicant of an AOC will be benefited by this Manual as it explains the administrative procedures involved so that the process would be independent and transparent. The list of guidance material issued by DGCA as indicated in the Manual needs to be referred to, in conjunction with this Manual . Procedures for Certification of Regional Scheduled Commuter Airlines and Non-Scheduled Air Operators are covered in CAP 3300/3400. Prospective applicants may visit the DGCA official website at to obtain further details.